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Server/Bartender/Shift Manager Resume Example

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SERVER/BARTENDER/SHIFT MANAGER
Summary

High-energy restaurant professional skilled at welcoming guests, maintaining entrances and balancing server loads to optimize operations. Smoothly set up reservations, coordinate events and monitor routine dining room activities. Collaborative, hardworking and efficient in prioritizing and handling simultaneous tasks.

Skills
  • Managerial experience
  • Effective time manager
  • Menu knowledge
  • Liquor, wine and food service
  • Point of Sale (POS) system operations
  • Effective customer upselling
  • Service prioritization
  • Anticipating guest needs
  • Suggestive selling
  • Service-oriented mindset
  • Team building
  • Outgoing personality
  • Organizational ability
Experience
02/2016 to 03/2020
Server/Bartender/Shift ManagerWildflower － Tucson, AZ
  • Satisfied customers by keeping drinks topped off and anticipating needs such as condiments and extra napkins.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
  • Promoted desserts, appetizers and specialty drinks.
  • Checked patrons' identification to monitor minimum age requirements for consumption of alcoholic beverages.
  • Completed opening and closing checklists by emptying trash, safeguarding alcohol and polishing silverware.
  • Greeted customers, assisted with questions and made recommendations concerning daily specials, wine selections and desserts to guide patrons toward more profitable items.
  • Managed closing duties, including restocking items and reconciling cash drawer.
  • Partnered with team members to efficiently serve food and beverages.
  • Assisted individuals in selecting meal options, including entrees and desserts and recommended alternative items for those with food allergies and gluten intolerances.
  • Arranged each place setting attractively, using clean, chip-free plates and utensils.
  • Met or exceeded sales targets on consistent basis with proactive promotional strategies and dessert mentions.
  • Attended to new customers quickly to inquire about drinks and start off dining experience with prompt beverage service.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
  • Communicated effectively with patrons to establish preferences and dietary restrictions and make food and beverage recommendations.
  • Carefully transferred orders from kitchen and bar areas to tables and cleared plates as patrons finished food and beverage items.
12/2013 to 06/2015
ReceptionistHallmark Roofing － Tucson, AZ
  • Greeted visitors, assessed needs and directed to appropriate personnel.
  • Answered and directed incoming calls using multi-line telephone system.
  • Directed clients to appropriate personnel to address concerns, resolve complaints or answer account-related questions.
  • Communicated with vendors to place and receive orders, request maintenance services and deliver instruction on behalf of office management.
  • Delivered administrative support to team members, including making copies, sending faxes, organizing documents and rearranging schedules.
  • Took accurate messages for staff and management to facilitate open and speedy communication.
  • Organized and booked travel plans and itineraries, including transportation and overnight accommodations for clients, staff and leaders.
  • Sorted and distributed business correspondence to correct department or staff member, reducing dropped communications and enabling faster responses to key requests.
01/2013 to 11/2013
Food Service Team MemberChipotle － San Diego, CA
  • Enforced staff performance and service standards to deliver consistent and positive customer experiences.
  • Maintained operations in full compliance with alcohol service standards and legal requirements to prevent incidents of overserving or underage drinking.
  • Controlled portion sizes and garnishing for optimal cost controls.
  • Kept food storage and preparation equipment in good working order to maximize safety and cost-efficiency of operations.
  • Followed recipes and customer request details to prepare high-quality, delicious meals.
  • Kept all utensils, dishes and glasses clean and ready for customer use.
  • Protected food from spoilage by properly storing in freezer and refrigerator.
  • Packaged and stored food products appropriately to ensure proper handling and preservation.
  • Monitored and recorded temperatures of food, storage, and service areas to maintain established, regulatory guidelines.
  • Prepared for busy periods by organizing ingredients and restocking supplies for expected loads.
  • Maintained clean and sanitized work area in accordance with food safety guidelines, avoiding cross-contamination of raw and prepared food products.
Education and Training
05/2010
High School DiplomaIronwood Ridge High School － Tucson, AZ
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Resume Overview

Companies Worked For:

  • Wildflower
  • Hallmark Roofing
  • Chipotle

School Attended

  • Ironwood Ridge High School

Job Titles Held:

  • Server/Bartender/Shift Manager
  • Receptionist
  • Food Service Team Member

Degrees

  • High School Diploma

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