Server Bartender resume example with 5+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
Home: (555) 432-1000
Cell:
resumesample@example.com
Summary
Motivated Hospitality Specialist gifted in making reservations and handling special requests while maintaining customer satisfaction. Focused on listening to customers' requests regarding group events and making suitable recommendations. Adaptable and friendly when handling challenging clients with special requests.
Sociable Waiter skilled at operating in fast-paced environments with demanding objectives for sales, service and quality. Enthusiastic team player successful at multitasking and delivering friendly, prompt service to all customers. Well-versed in maintaining clean and orderly tables, making personalized menu recommendations and managing closing duties such as reconciling cash drawers and restocking items to prepare for following shift.
Skills
High-volume dining
Menu memorization
Effective customer upselling
Dining customer service
Liquor, wine and food service
Table Bussing
Price memorization
Relationship management
Safe food handling
Communication
Planning
Customer Service
Problem Resolution
Business development
Leadership/communication skills
Self-motivated
Experience
Server/Bartender, 07/2019 to 07/2021 The Paradies Shops – Spokane, WA,
Contacted guests to check on satisfaction and inquire about improvement suggestions.
Provided highest quality customer service standards by anticipating customer needs.
Quickly and courteously resolved all guest problems and complaints.
Demonstrated excellent knowledge of reservations processes and time management during peak periods.
Worked with clients to coordinate details of special functions to ensure events ran smoothly.
Accurately completed shift reports detailing reservations, checkouts and special requests.
Welcomed guests and assisted with reservations, check-ins and inquiries.
Set and confirmed reservations for guests in person and by phone.
Hospitality is everything, every little detail matters.
Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
Promoted desserts, appetizers and specialty drinks to optimize sales.
Provided exceptional service to high volume of daily customers.
Host/Server/Bartender, 06/2017 to 03/2021 Applebee's Neighborhood Grill & Bar – City, STATE,
Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
Operated POS terminals to input orders, split bills and calculate totals.
Promoted desserts, appetizers and specialty drinks to optimize sales.
Set up dining room to meet hospitality and service standards.
Set up tables and counters to prepare dining and serving areas.
Reset tables between guests, including refilling condiments and wiping down all surfaces.
Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
Collaborated with host, bus person and cook to serve up food and beverage options.
Cleared table and bussed dishes to allow for quick setups.
Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
LAST BUT NOT LEAST UPSALE UPSALE UPSLAE.
DJ/Promotions Coordinator, 06/2021 to 09/2021 Pilo's Tequlia Garden – City, STATE,
Built strong base of loyal customers through friendly interactions and professional engagement.
Worked independently with minimal supervision, taking ownership for assignments.
Created welcoming environment to entice customers to sample products.
Created positive product impressions by engaging with potential customers to increase sales opportunities.
Communicated clearly and concisely, effectively drawing listeners into conversation.
Presented professional appearance at all times to produce tangible, positive impact.
Handled rejection professionally and maintained calm demeanor in difficult situations.
Offered coupons and other incentives to increase sales.
Prepared samples, arranged attractively and replenished as needed.
DJ/MC, 05/2016 to 06/2019 Dj Gudah Entertainment Inc. – City, STATE,
Played mix of songs which matched station format and avoided dead air by closely monitoring length of each song.
Called out to guests via microphone, encouraging dancing and participation in upbeat songs at weddings and other celebrations.
Met with clients and discussed options for music and particular songs for each special event.
Shared public service announcements, music information and upcoming events with audiences.
Provided commentary during sporting events, parades and conventions.
Interviewed guests and conversed according to script.
Utilized well-developed communication, active listening and engagement skills when interviewing guests, speaking with callers and taking song requests on-air.
Education and Training
High School Diploma: , Expected in 06/2019 Newfield High School - Selden, NY GPA:
: Marketing Management And Research, Expected in SUNY At Binghamton - Binghamton, NY GPA:
: Computer Science, Expected in Suffolk County Community College - Selden, NY GPA:
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