Competent professional equipped with interpersonal skills seeking an entry level office associate or clerical position. I have experience in both a professional office setting as well as a customer service setting. My experience in these two areas, coupled with my college education, have provided me with the skills necessary to excel in a professional academic environment.
I began as a server at Guido's. As a server my duties were to serve tables, greet customers, check identification of patrons if they were consuming alcohol, cash/credit card handling, and cash register operation. After a year of serving I was promoted to bartender. As a bartender my duties include greeting customers, checking identification, making and serving drinks, serving food to bar patrons, cash/credit card transactions, cash register operation, overseeing the servers, & providing change for servers. As a closing bartender (bar manager) my duties are to close down the bar, meaning safely putting all cash drawers in the safe, turning off all lights, locking all doors, and printing a daily sales report to record in the office.
I began at Busey as a part-time commercial teller. This position required me to count and deposit large sums of cash and checks from various businesses. Sometimes this position required me to work inside the vault and to accept and record large incoming deposits. I was then promoted to a front line teller. As a front line teller I performed many tasks related to cash handling and customer service.
My duties included: greeting customers, performing many types of transactions - deposits, withdraws, transfers, creating temporary checks & cashier's checks, and cashing customer checks. At the end of every day I was responsible for balancing my cash drawer and safely putting it in the vault.
My three years of serving experience at Steak n' Shake left me with significant leadership qualities such as overseeing and evaluating new hires, as well as the ability to provide quality customer service. In addition to these skills I have also gained much experience in cash and credit/debit transactions. My experience in customer service has provided me with the skills necessary to professionally and effectively interact with customers, work well with other co-workers, and handle money proficiently.
My high school and college educations have left me with the ability to work with various computer programs. My work in customer service has provided me with an understanding of how to fulfill the needs of others and resolve any issues in a kind and professional manner. Furthermore, my work in a financial institution has left me with heightened skills in basic math, office etiquette, and professionalism.
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