Strong Interpersonal communication skills. Problem analysis and problem solving. Organizational skills and customer
service orientation. Adaptability and ability to work under pressure. Reliable and punctual Sales Associate who
possesses an excellent work ethic and more than seven plus years in retail. Areas of expertise include inventory, cash
management and exceptional customer service.
Sales, Suggestive Sales, Marketing, Cash, Cash Handling, Receptionist, Retail Sales, Clients, Sales
Marketing, Greeting, Customer Service Representative,
Inventory, Associate, Sales Associate Time management,Store planning and design,High-end fashion knowledge.
Strong communication skills
Make Up Artist, Skin Consultant, Cosmetologist
Inventory control procedure,Cash handling accuracy, Loss prevention Time management High-end fashion knowledge, Excellent multi-tasker Strong communication skills, Proficient in MS Office, Superb sales professional Routinely helped as many as 30-100 customers each day in a high-volume retail outlet Received 6 "exceeded expectations" ratings on performance reviews.
Macy'sChicago, ILClinique Beauty And Sales ConsultantMeeting sales goals, Building customer relations through follow-up calls and mailings, Recruit new customers, Order new products, Handle door-to-door sales, and Manage inventory.
July 2014 to May 2017
LKH ManagementChicago, IlCustomer Liaison
Patrolled the facility and served as a general security presence and visible deterrent to crime and rule.
infractions.Reported all incidents, accidents and medical emergencies to law enforcement. Checked passes and Identification
Credentials of persons seeking to enter the property.
Described merchandise and explain operation of merchandise to customers. Maintained knowledge of current promotions, policies regarding payment and exchanges, and security practices. Recommended merchandise based on customer needs. Operated a cash register to process cash, check and credit card transactions. Guided customers in choosing items that reflected personal style and shape. Administered all point of sale opening and closing procedures. Replenished floor stock and processed shipments to ensure product availability for customers.
September 2006 to July 2008
BEST BUYEmeryville, CaliforniaCustomer Service
Answered customers' questions and addressed problems and complaints in person and via phone. Opened and closed the store, which included counting cash drawers and making bank deposits. Helped customers select products that best fit their personal needs. Maintained visually appealing and effective displays for the entire store.Educated customers on product and service offerings.Offered exceptional customer service to differentiate and promote the company brand. Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges. Prevented store losses using awareness, attention to detail and integrity.Created new processes and systems for increasing customer service satisfaction. Excelled in exceeding daily credit card application goals. Educated customers on product and service offerings. Worked as a team member performing cashier duties, product assistance and cleaning.
June 1997 to November 1999
Nine West ShoesSouth Beach, FloridaSales Associate Opened and closed the store, which included counting cash drawers and making bank deposits. Helped customers select products that best fit their personal needs. Maintained visually appealing and effective displays for the entire store. Consulted with customers on the latest styles and trends. Built customer confidence by actively listening to their concerns and giving appropriate feedback.
Aveda Institute Atlanta Atlanta, GeorgiaCosmetology Cosmetology training Hair treatment training Sanitation training Management and Marketing coursework Haircutting and Chemical Services training Nail Technician training
Milwaukee High School Of The Arts Milwaukee, WisconsinHigh School DiplomaDance Major/Basic Study Skills
Allergies, Attention to detail, Basic, Cash Handling, Cash register, Cashier, Closing, Strong Communication Skills, Cooking, Credit, Clients, Customer Service, Detail-oriented, Inventory, Inventory Control, law enforcement, Loss Prevention,Marketing and Communications, Ms Office, Organizational
Skills, Problem Solving, Receptionist, Retail Sales, Technician, Time Management
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Companies Worked For:
LUCKY BRAND JEANS
Nine West Shoes
Aveda Institute Atlanta
Milwaukee High School Of The Arts
Job Titles Held:
Clinique Beauty And Sales Consultant
Seasonal Sales Associate
Cosmetology High School Diploma
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