Outgoing and skilled at operating in fast-paced environments with demanding objectives for sales, service and quality. Talent for adapting to changing menus and policies and independently handling customer issues. Analytical problem-solver successful at managing time and preparing for future guests with efficient side work.
Hardworking with proven relationship-building and time management abilities in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable customer service skills. Strive to meet every patron need, drive satisfaction and promote long-term loyalty.
Effectively direct and improve work of field crews completing work under tight deadlines. Focused on maximizing quality, code compliance and efficiency while meeting budget and design guidelines. Experienced in operations. Demonstrate abilities.
Thrives on learning new skills quickly and approaches daily challenges with flexibility and openness to changing needs. Superior work ethic with excellent communication, multitasking and prioritization skills. Conversational abilities in english.
Energetic professional gifted at resolving issues with dynamic skills and poise. Courteous and cordial and experienced in following safety regulations, policies and procedures. Looking for Foreman position within,
Responsive with strengths in time managment, working under pressure and Experienced in delegating tasks, setting priorities and overseeing jobs
Motivated to apply education and abilities to enhance operations. Eager to learn new skills and advance knowledge with hands-on experience. Proficient with advanced interpersonal abilities.
Hardworking and reliable with strong ability to work. Offering Highly organized, proactive and punctual with team-oriented mentality.
Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team.
Organized Sales Administrative Assistant offering excellent planning, problem-solving and communication skills. Supporting high-performance sales teams in identifying customer needs and delivering solutions. Strong verbal and written communication skills to document sales activities.
Detail-oriented Environmental Service Aide with extensive understanding of sanitation and infection control techniques. Self-sufficient and enthusiastic individual working quickly and effectively with little to no supervision. Used proper cleaning techniques, checked rooms for fire hazards and observed all housekeeping policies.
- Menu knowledge
- Dish preparation
- Check payment processing
- Menu memorization
- Price memorization
- Hors d'oeuvres service
- High-volume dining
- Bussing expertise
- Table setting arrangements
- Point of Sale (POS) system operations
- Food inspection
- Prompt table clearance
- Effective customer upselling
- Dining customer service
- Food safety understanding
- Special dietary requirements
- Safe food handling
- Relationship management
- Dining crew workflow optimization
- Conflict and dispute resolution
- Regulatory compliance
- Service prioritization
- Seating assignment preparation
- Sales techniques
- Effective sales techniques
- Quality control
Ashland, VA, 08/2019 - Current
- Satisfied customers by keeping drinks topped off and anticipating needs such as condiments and extra napkins.
- Operated POS terminals to input orders, split bills and calculate totals.
- Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
- Maintained table settings by removing courses, replacing utensils and refilling beverages promptly.
- Served average of 150 patrons daily at carvers restaurant with exceptional service.
- Promoted desserts, appetizers and specialty drinks.
- Arranged each place setting attractively and verified all items were clean and free from water spots and chips.
- Assisted individuals in selecting meal options, including entrees and desserts and recommended alternative items for those with food allergies and gluten intolerances.
- Cleaned dining area between guests with efficient sweeping, glass washing and spill removal.
- Operated and maintained cleaning equipment and tools, including dishwasher, hand wash stations, pot-scrubbing station and trash compactor.
- Presented patrons with menus and specials promptly after seating, following up to address questions before taking orders.
- Updated repeat customers on menu changes and new food and beverage offerings to maintain quality service relationships.
- Greeted newly seated guests quickly and efficiently.
- Answered phones politely and promptly, accurately recording and confirming reservations.
- Addressed any concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
- Communicated effectively with patrons to establish preferences and dietary restrictions and make food and beverage recommendations.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Met or exceeded sales targets on consistent basis with proactive promotional strategies and dessert mentions.
- Sent orders to kitchen staff by POS.
- Completed thorough and accurate opening and closing duties to facilitate smooth restaurant operations.
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Attended to new customers quickly to inquire about drinks and start off dining experience with prompt beverage service.
- Applied safe food handling and optimal cleaning strategies to protect customers and maintain proper sanitation.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
- Plated food and assessed plate presentation to maintain highest standard of food quality.
- Walked through dining room during service to ensure guest satisfaction and advise servers and bussing staff of specific service needs.
- Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
North Wales, PA, 07/2019 - Current
- Satisfied customers by keeping drinks topped off and anticipating needs such as condiments and extra napkins.
- Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
- Maintained table settings by removing courses, replacing utensils and refilling beverages promptly.
- Completed opening and closing checklists, including emptying trash, safeguarding alcohol and polishing silverware.
- Promoted desserts, appetizers and specialty drinks.
- Arranged each place setting attractively and verified all items were clean and free from water spots and chips.
- Assisted individuals in selecting meal options, including entrees and desserts and recommended alternative items for those with food allergies and gluten intolerances.
- Restocked nonperishables and other items, including condiments and napkins from inventory to keep pantry well-supplied.
- Discussed alternative selections with chef for guests with food allergies or gluten-free requests.
- Partnered with team members to efficiently serve food and beverages.
- Managed closing duties, including restocking items and reconciling cash drawer.
- Cleaned dining area between guests with efficient sweeping, glass washing and spill removal.
- Operated and maintained cleaning equipment and tools, including dishwasher, hand wash stations, pot-scrubbing station and trash compactor.
- Presented patrons with menus and specials promptly after seating, following up to address questions before taking orders.
- Updated repeat customers on menu changes and new food and beverage offerings to maintain quality service relationships.
- Carefully transferred orders from kitchen and bar areas to tables and cleared plates as patrons finished food and beverage items.
- Greeted newly seated guests quickly and efficiently.
- Answered phones politely and promptly, accurately recording and confirming reservations.
- Addressed any concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
- Communicated effectively with patrons to establish preferences and dietary restrictions and make food and beverage recommendations.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Met or exceeded sales targets on consistent basis with proactive promotional strategies and dessert mentions.
- Sent orders to kitchen staff by tickets.
- Completed thorough and accurate opening and closing duties to facilitate smooth restaurant operations.
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Attended to new customers quickly to inquire about drinks and start off dining experience with prompt beverage service.
- Applied safe food handling and optimal cleaning strategies to protect customers and maintain proper sanitation.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Processed customers' payments and provided receipts.
- Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
- Plated food and assessed plate presentation to maintain highest standard of food quality.
- Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
- Calculated charges, issued table checks and collected payments from customers.
Modesto, CA, 05/2019 - 12/2019
- Compressed collected items to maintain storage efficiency.
- Conferred with customers to resolve garbage overage issues and maintain team efficiency.
- Recognized by management for providing exceptional customer service.
- Improved customer satisfaction by finding creative solutions to problems.
- Improved profit margins by streamlining operations and workflow and negotiating competitive vendor contracts.
- Improved operations by working with team members and customers to find workable solutions.
- Earned reputation for good attendance and hard work.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
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School Attended
- Oakland City University
- SNHU
Job Titles Held:
- Server
- Server
- Recycler
Degrees
- Buisness
- Specialist in School Psychology
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