, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Professional Summary
I am an organized, cooperative worker with strong time management skills. Detail-oriented and able to learn new tasks quickly and effectively. High energy, outgoing with a dedication to positive guest relations.
Skills
I work great with computers, any Word documents, Excel, PowerPoint, POS systems, and have great Customer service and cash handling background. I am also a hands-on learner and am very familiar with hardware and outdoor work.
Highlights
Positive Attitude
Highly responsible and reliable
Fast Learner Enthusiastic
Hard Worker
Cooperative
Good listener
Team Player
Cool Under Pressure
Professional and mature
Maintains confidentiality
Work History
01/2022 to CurrentServerThe Rock Wood Fired Pizza | Hillsboro, OR,
Worked with POS system to place orders, manage bills and handle complimentary items.
Explained menu items and suggested appropriate options for food allergy concerns.
Kept register accurate through correct billing, payment processing and cash management practices.
Checked identification for minimum age for sale of alcoholic beverages.
Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
Printed dining checks with total due, collected payment and offered receipts to complete transactions.
Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
Moved and set up seating, prepared extra silverware prior to arrival of large groups.
Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
Bussed and reset tables to keep dining room and work areas clean.
Cultivated warm relationships with regular customers.
Used slow periods to restock supplies, ice, trays and delivery bags.
Increased sales significantly by upselling higher-end products to customers.
Noted special patron requests and followed up with kitchen to confirm delivery.
Processed orders and sent to kitchen employees
Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers
09/2018 to 08/2019ServerThe Rock Wood Fired Pizza | Wood Village, OR,
Knowledge of 352 Beers from around the world, serve a full bar & serve food as well
Side duties include expediting food, restocking the bar and server stations.
Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
Worked with POS system to place orders, manage bills and handle complimentary items
Cultivated warm relationships with regular customers
Noted special patron requests and followed up with kitchen to confirm delivery
Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer
Checked guests' identification before serving alcoholic beverages
Supervised dining table set-up to prepare for diversity of event types, following strict service standards
05/2016 to 09/2017BartenderRoyal Palm Yacht And Country Club | Boca Raton, FL,
Set up glassware, liquor and other necessary supplies for special events
Upsold menu items to customers, driving up per sale revenues and maximizing profits
Maintained secure cash drawers, promptly resolving discrepancies in daily totals
Served high customer volumes during special events, nights and weekends
Adhered to state laws regarding alcoholic beverage services and customer regulations
Explained daily specials and beverage promotions to exceed daily sales goals
Occasionally set up for big events for banquets
Manage tables accordingly to make sure all customers are enjoying their experience
03/2014 to 10/2015ServerThe Rock Wood Fired Pizza | Kennewick, WA,
Receive orders.
Restock necessary items,
Serve food, make sure customers are satisfied, explain in large detail any questions customers may have about any food items.
Converse to customers in a friendly manner.
Cook in Kitchen occasionally
Created superlative coffeehouse experience through customer service, beverage preparation and presentation, in-store marketing and thorough cleanliness and sanitation of space
Engendered customer loyalty by remembering personal preferences and allergy information
Developed coffee beverage menu, recipes, specialty coffee drinks and appropriate menu pricing
Created new recipes, outlined steps and training staff on correct preparation
Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores
Education
Expected in 06/2014 to to High School Diploma | Dublin High School, Dublin, CAGPA:
Expected in 2018 to to | Administration of Justice / Pre-LawLas Positas College, , GPA:
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