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server resume example with 5 years of experience

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Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Summary

Experienced restaurant professional bringing enthusiasm, dedication and exceptional work ethic. Trained in customer service with in-depth knowledge of Thai and Chinese cuisine. Highly versatile and adaptable to fast-paced, changing environments. Hardworking individual with desire to make guests feel welcome. Energetic personality coupled with strong work ethic as a waitress. Talented people person with more than one year of experience working in restaurant environments. Committed to providing excellent customer service to every customer. Looking for similar restaurant position with organization which offers growth potential. Outgoing waitress skilled at operating in fast-paced environments with demanding objectives for sales, service and quality. Talent for adapting to changing menus and policies, as well as handling customer issues. Analytical problem-solver successful at managing time and preparing for future guests with efficient side work. Outgoing waitress eager to assist team and willing to take on any task. Experienced helping guests feel welcome while responding to questions in friendly and knowledgeable manner. Capable of maintaining tip average between 15% and 20%. Detail-oriented and able to learn new tasks quickly and effectively. Possessing excellent memory and aptitude for calculations. Hands-on experience with cash register and ordering information systems.

Skills
  • Can read, speak, write, and understand Thai food well
  • Bilingual Thai and English
  • Safe food handling
  • Menu memorization
  • Payment processing
  • Food safety understanding
  • Price memorization
  • Accurate check payment handling
  • Dining customer service
  • Interpersonal skills
  • Service prioritization
  • Issue resolution
  • Cash management
Experience
01/2018 to Current Server Highgate Senior Living | Billings, MT,
  • Recorded orders to serve food and beverages.
  • Resolved complaints from guests by listening to issues and notifying restaurant manager.
  • Cleaned and inspected food preparation areas for safe and sanitary food-handling practices.
  • Discussed menu items and dietary concerns, noted special requests and suggested appetizers or other additional items to meet upsell goals.
  • Used hot water, dish cloths and sanitizing or cleaning products to wipe down kitchen and food preparation areas.
  • Ensured tables were kept neat, cleared away dirty dishes, wiped down surfaces and refreshed glasses.
  • Guided guests through menu options while demonstrating thorough knowledge of food, beverages and ingredients.
  • Answered phones politely and promptly while accurately recording and confirming reservations.
  • Transported all dirty glassware and utensils from dining room to dishwashing area for proper cleaning.
  • Explained how various menu items are prepared and described ingredients and cooking methods to customers to provide a positive dining experience.
  • Welcomed guests with personable attitude and smile.
  • Maintained consistent serve times by immediately placing orders, routinely checking on tables and quickly serving prepared food to guests.
  • Closed down kitchen after each shift and precisely followed closing checklist for kitchen stations.
  • Checked orders and food quality before delivering to customers.
  • Communicated effectively with kitchen staff regarding customer allergies, dietary needs and other special requests.
  • Checked on all tables at appropriate intervals to refill drinks and respond to requests.
  • Calculated charges, issued table checks and collected payments from customers.
  • Checked on guests to ensure satisfaction with meals and suggested additional items to increase restaurant sales.
05/2016 to Current Cashier Amita Health | Brown Deer, WI,
  • Working in the food truck
  • Can take orders fast due to the very busy business
  • Handling, counting money
  • Can prepare food for customers
  • Know the ingredients in the food well
  • Make sure to know the allergies that the customers might have
  • Make sure that customers are happy with their food
05/2019 to 08/2019 Server Assistant Hilton Worldwide | Savannah, GA,
  • Cleaned, sanitized and organized food speed racks, bins and dry storage racks to keep food storage areas neat and prevent food-borne illness.
  • Kept tables neat, cleared away dirty dishes, wiped down surfaces and refreshed glasses.
  • Assisted in preparing for special functions and banquets by setting up and taking down tables and chairs and decorating.
  • Carried dirty dishes to kitchen to keep dining areas clean and promote efficiency.
  • Placed reservations through phone.
  • Monitored customer movements and quickly cleared empty tables for future customers.
  • Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
Education and Training
Expected in to to | University of Montana, Missoula, MT GPA:
Expected in 05/2014 to to High School Diploma | Hellgate High School, Missoula, MT GPA:

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Resume Overview

School Attended

  • University of Montana
  • Hellgate High School

Job Titles Held:

  • Server
  • Cashier
  • Server Assistant

Degrees

  • Some College (No Degree)
  • High School Diploma

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