Server And Host resume example with 4 years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000
Cell:
resumesample@example.com
Professional Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Skills
Time management
Presentation skills
Adaptability
Management
Critical Thinking
Prioritizing
Strong communication skills
Multitasking
Outgoing and energetic
Quick learner
Work History
Server and Host, to Enchantment Resort – Scottsdale, AZ,
Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals.
Collected credit card, cash and gift certificate payments from customers and made proper change for cash transactions.
Kept register accurate through correct billing, payment processing and cash management practices.
Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags.
Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
Cleaned outdoor eating area and indoor dining room by wiping tables, placing trash in receptacles and restocking napkin dispensers.
Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously.
Trained incoming staff on restaurant's practices, culture and procedures to maximize job satisfaction and productivity.
Greeted and maintained relationships with regular customers.
Bussed and reset tables , working efficiently to keep dining room and work areas clean.
Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns.
Cultivated positive guest relations by managing information and orchestrating speedy seatings.
Planned and executed [Number]-guest parties by organizing menus, spaces and special requests.
Took reservations by phone and walk-in, keeping scheduling demands and kitchen output in time to avoid overbooking.
Watched dining area staff to evaluate server loads and calculate accurate wait times.
Supported servers, food runners and bussers with keeping dining area ready for every guest.
Routinely supported other areas of restaurant as requested, including answering telephones and completing financial transactions for other staff members.
Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
Banquet Server, 09/2018 to Current Beets Hospitality – City, STATE,
Guided arriving guests to tables, took drink orders and relayed information to bartenders.
Checked identification to enforce age requirement for alcoholic beverages.
Applied wine and spirit expertise toward recommending appropriate parings for chosen meals and personal tastes.
Maintained event cleanliness during service by promptly clearing dishes after each course.
Used correct cleaning, sanitizing and food handling procedures to maintain optimal protections for customers.
Stayed up to date on menu changes to offer current and accurate information, answer questions and help customers select optimal meal choices based on individual preferences.
Adapted service based on customer requests and kitchen readiness.
Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Performed complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Arranged linens and table settings according to seating plan and event theme.
Trained incoming staff on restaurant's practices, culture and procedures to maximize job satisfaction and productivity.
Maintained flexible work schedule including evenings, weekends and on-call to meet event needs.
Cleared dishes and glassware quickly following each course.
Fostered enjoyable event atmosphere through friendly guest interactions
Set up event facilities and equipment, cleaned areas and organized supplies.
Performed post-event tasks such as breaking down areas, removing trash and cleaning facilities.
Organized and stocked merchandise to keep necessary levels for sales demand.
Crosswinds Daycare, 01/2016 to 05/2017 Crosswinds Church – City, STATE,
Planned and implemented crafts and other activities to spark interest and enhance development.
Promoted learning and social development through structured and unstructured playtime.
Applied positive behavior management techniques to enhance social interactions and emotional development.
Monitored entrances and exits to maintain safety and organized environments.
Used patience, skill and various behavior modification techniques to maintain order and safety.
Maintained effective schedule balance between rest periods, active play and instruction.
Met with parents about daily activities, positive developments and issues.
Kept notes of behavior issues, food served and medications administered to children.
Enforced rules and managed behavior through developmentally appropriate discipline.
Education
High School Diploma: , Expected in 05/2018 Dublin High School - Dublin, GPA:
GED: , Expected in Diablo Valley College - Pleasant Hill, CA GPA:
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