Server And Bartender Resume Example

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Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:

High-performing, team building and upbeat professional bringing 5+ years of experience and demonstrated record of accomplishment in Customer Service. Proficient in operational enhancements, quality improvements and team leadership based on strong communication strategies. Cross-functional collaborator well-versed in developing successful teams and motivating employees to meet individual and team objectives.

  • Organizational skills
  • Reliable and trustworthy
  • Efficient
  • Working collaboratively
  • People skills
  • Analytical
Server and Bartender, 05/2010 to 10/2013
Spencer Technologies Philadelphia, PA,
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Upsold customers from shelf to premium brands to help boost sales.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Promoted desserts, appetizers and specialty drinks to optimize sales.
  • Collaborated with host, bus person and cook to serve up food and beverage options.
  • Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Maintained accuracy while handling payments, giving change and printing receipts to customers.
  • Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
  • Developed strong and lasting resident relationships.
  • Increased sales of high margin menu items through effective upselling.
  • Poured wine, beer and cocktails for patrons.
  • Produced and balanced daily and weekly sales reports.
  • Lowered liquor costs by training bar staff on precision pouring and waste reduction.
  • Met customer, business operations and server needs with minimal errors or delays.
Manager and Lead Bartender, 06/2014 to 08/2018
Sms Assist Phoenix, AZ,
  • Trained employees on additional job positions to maintain coverage of roles at all times.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Managed bar area, including cocktail design and menu, inventory, regulation compliance and customer relationships.
  • Upsold customers from shelf to premium brands to help boost sales.
  • Implemented special events to boost customer numbers and profits.
  • Ordered inventory to meet expected demand with adequate stock.
  • Planned and updated menus to accommodate customer preferences.
  • Stocked bar with beer, wine, liquor and related supplies.
  • Interacted with customers, completed transactions and maintained work areas according to all relevant professional standards and codes.
Corporate Trainer, 01/2019 to 03/2021
Hiossen Implant City, STATE,
  • Administered assessments during and after training and provided leaders with feedback about individual strengths and training requirements.
  • Designed training materials and examinations and facilitated cross-functional training for medical sales reps in Central Region
  • Compiled data on company goals, department needs and employee training requirements.
  • Recruited sales representatives and managers, conducted orientations and developed individual coaching plans to lower turnover and provide transparent customer experience.
  • Produced training development programs using variety of vehicles including seminars, hands-on training and webinars.
  • Efficiently analyzed learning needs of departments to set realistic goals and determine training methods.
  • Wrote, optimized and monitored training processes.
Manager of Operations, 03/2021 to Current
JNK Dental Prosthetics City, STATE,
  • Responded to patient queries and concerns to resolve issues in accordance with company policies and procedures, healthcare regulations and dental board standards.
  • Monitored accounts to proactively identify aging balances and insurance payment problems in need of attention.
  • Marked impressions with case numbers for easy patient identification.
  • Gathered and reviewed patient records, data and health history to share with dentists for quick and accurate patient assessments, diagnoses and treatment.
  • Entered patient data into dental records system and observed all confidentiality rules to maintain patient privacy.
  • Took preliminary impressions of patient teeth to prepare for custom impressions and fabrication of permanent dental work.
  • Managed use, cleaning, sterilization and storage of instruments according to American Dental Association standards.
  • Protected patients by sterilizing instruments and equipment between every consultation.
  • Attended seminars, workshops and conventions to remain current on educational research and statistics impacting educational standards.
Additional Information

Basset Certified

Extensive knowledge of POS system

High increase in upselling

Skilled in mixing drinks, garnishing and serving

Organized and composed

Education and Training
High School Diploma: , Expected in 05/2007
Mundelein High School - Mundelein, IL,
Bachelor of Arts: Music Performance, Expected in 04/2009
Curtis Institute of Music - Philadelphia, PA

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Resume Strength

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Resume Overview

School Attended
  • Mundelein High School
  • Curtis Institute of Music
Job Titles Held:
  • Server and Bartender
  • Manager and Lead Bartender
  • Corporate Trainer
  • Manager of Operations
  • High School Diploma
  • Bachelor of Arts