Sociable Server skilled at operating in fast-paced environments with demanding objectives for sales, service and quality. Enthusiastic team player successful at multitasking and delivering friendly, prompt service to all customers. Well-versed in maintaining clean and orderly tables, making personalized menu recommendations and managing closing duties such as reconciling cash drawers and restocking items to prepare for following shift.
Skills
Food safety understanding
Quality control
Relationship management
Service prioritization
Sales Techniques
Menu knowledge
Special dietary requirements
Experience
04/2018 to 06/2020
ServerKizuki Ramen And Izakaya – Bellevue, WA,
Operated POS terminals to input orders, split bills and calculate totals.
Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
Prepared salads, appetizers and set up garnish stations to assist kitchen staff.
Promoted desserts, appetizers and specialty drinks to optimize sales.
Restocked nonperishable food items, condiments and napkins to keep pantry well-supplied.
Collaborated with host, bus person and cook to efficiently serve food and beverage options.
Adhered to minimum age requirements for consumption of alcoholic beverages by checking identification.
Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
Assisted customers in selecting appetizers, entrees and desserts and recommended alternative items for food allergies and gluten intolerances.
Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
Processed customers' payments and provided receipts.
Assisted kitchen staff with food counts by determining number of items required for complete service.
Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
Updated repeat customers on menu changes and new food and beverage offerings to maintain quality service relationships.
Met or exceeded sales targets on consistent basis with proactive promotional strategies and dessert mentions.
Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
Explained menu options to guests, offered suggestions and took orders for food and beverages.
Communicated effectively with patrons to establish preferences and dietary restrictions and make food and beverage recommendations.
06/2016 to 03/2018
BabysitterBreckenridge Grand Vacations – Breckenridge, CO,
Helped prepare meals, snacks and refreshments for children, accounting for individual dietary needs and restrictions.
Engaged with children, providing nurturing, safe environments to promote emotional, social and intellectual growth.
Assisted younger children with learning how to accomplish small, age-appropriate jobs.
Coordinated after-school activities and transportation for [Number] children for practices and events.
Fostered learning relationships with children by creating educational and productive games and projects.
Cooked nutritious meals to promote healthy diet and nutrition.
Helped older kids complete homework, school projects and chores.
Helped children complete homework and special assignments daily to support academic performance.
Monitored playtime to prevent overuse of technology, television or other detrimental influences.
Cleaned and tidied living room and kitchen after activities to maintain safe, accessible area.
02/2015 to 09/2017
Nursing AssistantFlorida Presbyterian Homes – Lakeland, FL,
Conducted routine checks on standard patient vitals, including blood pressure, blood sugar and heart rate.
Documented patient intake and dietary requirements, also assisting with feeding and monitoring.
Promoted patient satisfaction by assisting with daily living needs such as bathing, dressing, toileting and exercising.
Provided daily living activities to patients by serving meals, feeding, ambulating and turning over and positioning patients.
Used mobility devices and [Type] equipment to transport patients.
Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
Engaged with patient family and friends to provide courteous, efficient visit experience.
01/2010 to 02/2015
WaitressMonarch Casino Black Hawk – Reno, NV,
Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
Minimized customer wait times by efficiently taking and filling large volume of orders each day.
Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
Education and Training
Expected in 01/2021
Associate of Science: Bunker Hill Community College - Charlestown, MA GPA:
Expected in 09/2011
High School Diploma: Columbia High School - South Orange, NJ, GPA:
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