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Talented food service professional bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling of special dietary requirements and general food safety standards.
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- Greeted new customers, discussed specials, took drink orders and built immediate positive connections with guests.
- Delivered quality services while maintaining friendly and welcoming environment.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Complied with health and safety regulations, maintaining top cleanliness and organization.
- Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency
- Reduced corporate risk by managing shrink processes and controlling inventory levels.
- Developed and maintained relationships with patients and suppliers through continual communication and education.
- Evaluated suppliers by assessing quality, timeliness and compliance of deliveries to maintain tight cost controls and maximize business operational efficiency.
- Improved brand awareness by monitoring all marketing campaigns and fostering membership acquisitions and business development.
- Maintained secure cash drawers, promptly resolving discrepancies for accuracy.
- Took customer orders and capitalized on opportunities to sell special beverage and food options.
- Prepared classic, modern and unique cocktails for each customer.
- Assisted servers with specialty drinks orders by preparing on-demand items without delay.
- Managed accurate register and produced daily sales reports backing up inventory usage numbers.
- Closed out cash register with 100% accuracy and prepared cashier report.
- Stayed up-to-date on state laws regarding alcoholic beverage services and maintained 100% compliance for inspections.
- Waited on up to 20 customers at bar and at 10-table bar area.
- Implemented drink prep procedures that reduced wasted stock by 20%.
Norfolk State University - Norfolk, VA
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Resume Overview
School Attended
- Norfolk State University
Job Titles Held:
- Server
- General Manager
- Bartender
Degrees
- Associate Of Applied Science
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