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Server Resume Example

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Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary

Outgoing sever skilled at operating in fast-paced environments with demanding objectives for sales, service and quality. Talent for adapting to changing menus and policies and independently handling customer issues. Analytical problem-solver successful at managing time and preparing for future guests with efficient side work.

High-energy restaurant professional skilled at welcoming guests, maintaining entrances and balancing server loads to optimize operations. Smoothly set up reservations, coordinate events and monitor routine dining room activities. Collaborative, hardworking and efficient in prioritizing and handling simultaneous tasks.

Self-motivated and dependable sever capable of achieving high performance with minimal supervision. Proficient in assisting guests with reservations, takeout orders and general inquiries. Offering 9 years of experience working in

customer service .

Hardworking server with proven relationship-building and time management abilities in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable customer service skills. Strive to meet every patron need, drive satisfaction and promote long-term loyalty.

Hardworking server skilled at meeting needs of diverse customers while keeping calm and maintaining professionalism. History of working on feet for long periods of time and training incoming staff. Solid background in food service field, with 9 years of experience.

Skills
  • Dish preparation
  • Table setting arrangements
  • Bussing expertise
  • Dining customer service
  • Effective customer upselling
  • Menu memorization
  • Point of Sale (POS) system operations
  • Check payment processing
  • Special dietary requirements
  • Food safety understanding
  • Menu knowledge
  • Food inspection
  • Safe food handling
  • Seating assignment preparation
  • Relationship management
  • Quality control
Experience
04/2018 to 02/2020
Server Topgolf Baton Rouge, LA,
  • Arranged each place setting attractively and verified all items were clean and free from water spots and chips.
  • Recommended daily specials, wine selections and desserts to guide patrons toward more profitable items.
  • Recorded orders and partnered with team members to efficiently serve food and beverages.
  • Managed closing duties, including restocking items and reconciling cash drawer.
  • Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
  • Completed opening and closing checklists, including emptying trash, safeguarding alcohol and polishing silverware.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Assisted individuals in selecting meal options, including entrees and desserts and recommended alternative items for those with food allergies and gluten intolerances.
  • Communicated effectively with kitchen staff regarding customer allergies, dietary needs and other special requests.
  • Cleaned dining area between guests with efficient sweeping, glass washing and spill removal.
  • Promoted desserts, appetizers and specialty drinks.
  • Satisfied customers by keeping drinks topped off and anticipating needs such as condiments and extra napkins.
  • Maximized team performance by training new employees on proper food handling, guest expectations and restaurant protocols.
  • Discussed alternative selections with chef for guests with food allergies or gluten-free requests.
  • Restocked nonperishables and other items, including condiments and napkins from inventory to keep pantry well-supplied.
  • Checked patrons' identification to ensure minimum age requirements for consumption of alcoholic beverages.
  • Upsold customers and optimized table-turns, outperforming wait staff average sales by up to [85]%.
07/2017 to 10/2017
Server Tutera Senior Living Belton, MO,
  • Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
  • Recommended daily specials, wine selections and desserts to guide patrons toward more profitable items.
  • Promoted desserts, appetizers and specialty drinks.
  • Recorded orders and partnered with team members to efficiently serve food and beverages.
  • Assisted individuals in selecting meal options, including entrees and desserts and recommended alternative items for those with food allergies and gluten intolerances.
05/2016 to 04/2017
Server Tutera Senior Living Lake Charles, LA,
  • Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
  • Managed closing duties, including restocking items and reconciling cash drawer.
  • Recommended daily specials, wine selections and desserts to guide patrons toward more profitable items.
  • Satisfied customers by keeping drinks topped off and anticipating needs such as condiments and extra napkins.
  • Arranged each place setting attractively and verified all items were clean and free from water spots and chips.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Completed opening and closing checklists, including emptying trash, safeguarding alcohol and polishing silverware.
  • Cleaned dining area between guests with efficient sweeping, glass washing and spill removal.
  • Recorded orders and partnered with team members to efficiently serve food and beverages.
  • Checked patrons' identification to ensure minimum age requirements for consumption of alcoholic beverages.
  • Restocked nonperishables and other items, including condiments and napkins from inventory to keep pantry well-supplied.
10/2011 to 06/2016
Customer Service Associate Kaman Industrial Technologies Abilene, TX,
  • Supported customer service goals and enhanced relations through friendly, knowledgeable and positive communication.
  • Greeted customers to facilitate services, determine service needs and accurately input orders into electronic systems.
  • Documented conversations with customers to track requests, problems and solutions.
  • Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
  • Collected customer feedback and recommended procedural or product changes to enhance future service delivery.
Education and Training
Expected in 05/2013
High School Diploma:
Florida Technical College - Orlando, FL
GPA:
Accomplishments
  • Awarded "Outstanding Employee" in year 2019.
  • Increased team productivity with morale-boosting incentives.
  • Helped store maintain a 100% customer satisfaction rate on secret shopper surveys.
  • Named Employee of the Month, all of 2019
  • Earned "sever Award for the highest surveys in 2019 for customer satisfaction,

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Resume Overview

School Attended
  • Florida Technical College
Job Titles Held:
  • Server
  • Server
  • Server
  • Customer Service Associate
Degrees
  • High School Diploma

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