Server Resume Example
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Jessica Claire
- , , 100 Montgomery St. 10th Floor
- (555) 432-1000
- resumesample@example.com
Professional Summary
Dedicated Server/Server Trainer/Bar -Tender/Lead Hostess that is extremely well-versed in food and beverage operations as well as guest services. Experienced in managing large-scale events or intimate gourmet dining and afternoon tea services. Successful at building relationships with customers to increase loyalty and repeat business.
Talented food service professional bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling of special dietary requirements and general food safety standards.
Skills
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Work History
Server, 07/2016 to 05/2021
Tutera Senior Living – Sulphur, LA,
Tutera Senior Living – Sulphur, LA,
- Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals.
- Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons.
- Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
- Supervised restocking of salad bar and buffet for lunch and dinner service.
- Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
- Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags.
- Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
- Replenished food items and other supplies, which included paper products and canned goods to keep pantry well-stocked during busy periods.
- Greeted and maintained relationships with regular customers.
- Arranged tables for customers, following established preparation procedures to provide guests with excellent experiences and foster repeat business.
- Bussed and reset 10 tables per shift, working efficiently to keep dining room and work areas clean.
- Checked identification to enforce age regulations for alcoholic beverages.
- Prepared beverages and filled food orders for customers.
- Applied comprehensive knowledge of wine, cider and beer as well as appropriate entree pairings, increasing daily beverage sales by 25%.
- Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns.
Server Trainer, 01/2018 to 03/2019
Erickson Living – Fairfax, VA,
Erickson Living – Fairfax, VA,
- Protected business, team members and customers by monitoring alcohol consumption and keeping operation in line with legal service requirements.
- Limited portion sizes and used garnishes to control food costs.
- Orchestrated positive customer experiences at all stages by overseeing every area of Food and/or Beverage operations.
- Maintained high standards of food quality by reviewing shipments, overseeing preparation and monitoring food safety.
- Created, updated and implemented training plans in collaboration with restaurant management.
- Trained new team members on restaurant procedures, menu items and performance strategies.
- Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons.
- Checked identification to enforce age regulations for alcoholic beverages.
- Recruited top-notch employees for Food Handler and Bar Tender positions.
- Taught servers to memorize menu ingredients and provide information on preparation methods.
- Organized and oversaw food service training to educate employees on various tasks, including resetting tables, relaying orders to cooks and upselling food and beverages.
- Managed food resources, memorized orders and coordinated service in 200-table restaurant.
- Trained incoming staff on restaurant's practices, culture and procedures to maximize job satisfaction and productivity.
- Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
Server Trainer, 10/2011 to 12/2018
Erickson Living – Richmond, VA,
Erickson Living – Richmond, VA,
- Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
- Trained incoming staff on restaurant's practices, culture and procedures to maximize job satisfaction and productivity.
- Managed food resources, memorized orders and coordinated service in 56-table restaurant.
- Reviewed pricing and ordered food ingredients, kitchen appliances and supplies.
- Monitored staff money handling for suspicious behaviors like card skimming.
- Recruited top-notch employees for Hostess and Server positions, as well as positions for Bar Tender/Barback.
- Checked identification to enforce age regulations for alcoholic beverages.
- Applied comprehensive knowledge of wine, cider and beer as well as appropriate entree pairing.
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
- Protected business, team members and customers by monitoring alcohol consumption and keeping operation in line with legal service requirements.
- Limited portion sizes and used garnishes to control food costs.
- Orchestrated positive customer experiences at all stages by overseeing every area of Food and Beverage operations.
- Maintained high standards of food quality by reviewing shipments, overseeing preparation and monitoring food safety.
- Created, updated and implemented training plans in collaboration with restaurant management.
- Trained new team members on restaurant procedures, menu items and performance strategies.
- Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons.
- Assigned work tasks and coordinated activities of dining room personnel to provide prompt and effective service to patrons.
- Taught servers to memorize menu ingredients and provide information on preparation methods.
- Provided continuous evaluation and feedback to server employees.
- Organized and oversaw food service training to educate employees on various tasks, including resetting tables, relaying orders to cooks and upselling food and beverages.
Education
GED: , Expected in 04/2004
Montecito High School - Ramona, CA,
Montecito High School - Ramona, CA,
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Resume Overview
School Attended
- Montecito High School
Job Titles Held:
- Server
- Server Trainer
- Server Trainer
Degrees
- GED