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Server Resume Example

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SERVER
Professional Summary

Dependable employee with multiple years of experience providing efficient, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management. Knowledgeable Martial Arts Instructor bringing almost a decade years' experience in Jiu-Jitsu. Caring and hands-on teacher enthusiastic about imparting core principles and key techniques to students of all levels. Enthusiastic Athlete dedicated to pursuing goals, promoting healthy mentality and performing well under pressure. Extensive experience in leadership positions and working with teams. Committed to helping others through dedication, faith, and hard work.

Skills
  • Sales expertise
  • Hospitality Service Expertise
  • Competitive
  • Promotions and marketing strategies
  • Athletic training and coaching
  • Jiu-Jitsu instructor
  • Leadership development
  • Time management
  • Personable and friendly
  • Safety awareness
  • Youth sports coach
Work History
Server, 09/2016 to Current
Company Name – City, State
  • Applied communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Upsold menu specialty items, wine selections and desserts to increase overall sales and exceed targets.
  • Greeted new customers, discussed specials, took drink orders and built immediate positive connections with guests.
  • Trained incoming staff on restaurant's practices, culture and procedures to maximize job satisfaction and productivity.
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
  • Poured and prepared mixed drinks for customers daily.
  • Checked ID cards and verified bar guests were of legal age.
  • Checked dining area supplies, including linens and wrapped silverware, and replenished low stock.
  • Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
  • Developed excellent relationships with managers and fellow team members to achieve success, build professional relationships and support positive work environment.
  • Pitched in extra hours and helped other staff during unexpected times of high volume to improve seating availability and food delivery to tables.
  • Worked well in diverse team settings by partnering with others to complete tasks.
  • Improved customer satisfaction rates by answering customers' questions and resolving issues efficiently.
  • Resolved and escalated customer issues quickly to uphold strong customer relations standards.
  • Engaged in suggestive selling and other sales techniques.
  • Provided attentive service and proactively assessed guest needs.
  • Greeted customers and answered any questions.
Coach, 12/2015 to Current
Company Name – City, State
  • Worked closely with students and parents to increase positive feedback from parents and boost overall student success.
  • Observed other instructors and lecturers, gathering valuable techniques to be implemented into future lectures and courses.
  • Earned positive feedback from parents regarding classroom instruction and student learning success.
  • Taught core principles of Jiu-Jitsu to students of all levels.
  • Organized multiple all women's self defense seminars.
  • Imparted key etiquette points, discipline and respect.
  • Applied values of Jiu-Jitsu into daily life; such as routine health, fitness, and diet.
  • Used print strategies such as newspaper ads, business catalogs and marketing brochures to bring in and capture new customer business.
  • Enhanced product awareness by taking pictures of new and available product offerings and posting to company's website and media accounts.
  • Wrote engaging and successful marketing, advertising and website copy.
Oves Restaurant, 06/2016 to 06/2018
Company Name – City, State
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Prepared items like bacon ahead of time to promote efficiency in dish garnishing.
  • Prepared identical dishes numerous times daily with consistent care, attention to detail and quality.
  • Fried, grilled and baked foods such as french fries, fish & chicken, and burgers and sandwiches.
  • Moved items from main storage areas to easily accessible small fridge, freezers and containers to support kitchen staff efficiency.
  • Maintained clean and contaminant-free cooking equipment.
  • Stepped into additional roles during busy times to boost coverage of important stations.
  • Collected trash, wiped up spills and removed trays to maintain fresh and clean customer areas.
Education
High School Diploma: 06/2016
Egg Harbor Township High School - City, State
No DegreeAtlantic Cape Community College - City, State
Additional Information
  • Multiple hours of community service in high school from being on the swim team
  • High School Swim Team Captain
  • High School Senior Ambassador assigned to help and guide the new freshmen throughout the school year
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Resume Overview

School Attended

  • Egg Harbor Township High School
  • Atlantic Cape Community College

Job Titles Held:

  • Server
  • Coach
  • Oves Restaurant

Degrees

  • High School Diploma : 06/2016
    No Degree

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