Server Resume Example
Communicative Server dedicated to going above and beyond to create unforgettable guest experiences. Establish rapport with management and staff through quality of service and personal interaction. Offering 10+ years of experience serving up to 90 dinner guests at fine dinning restaurant. Diligent Food Service worker with successful history in all types of dinning enviroments settings and dedication to supporting team with hard work and knowledgeable service. Familiar with food safety requirements and taking accurate orders. Skilled at delivering speedy service to maximize satisfaction. Organized Server experienced in casual-fine restaurant environments. Track record of contributing to customer satisfaction, business operations and team needs. Successful at keeping tables turning over efficiently to boost volume and sales opportunities. Dependable Serving with Ten years of experience providing efficient, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
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First Hospitality Group Inc – Toledo , OH
- Educated bartenders, clerks, and servers on responsible service protocols.
- Discussed proper procedures for requesting identification and provided practice opportunities to trainees.
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Kept register accurate through correct billing, payment processing and cash management practices.
- Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
- Monitored guests for intoxication and immediately reported concerns to management.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Prepared beverages and filled food orders for customers.
- Checked identification to enforce age requirement for alcoholic beverages.
- Greeted and maintained relationships with regular customers.
- Arranged tables for customers, following established preparation procedures to provide guests with excellent experiences and foster repeat business.
Tully's – Cicero , NY
- Developed unique drink and cocktail offerings on monthly basis as part of seasonal offerings.
- Applied excellent organizational and multitasking abilities to handle simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
- Kept accurate inventories and notified management of ordering needs for liquor, beer, wine and bar supplies.
- Upsold daily specials and beverage promotions to exceed daily sales goals.
- Maintained relationships with restaurant vendors to facilitate effective inventory management and implement cost controls.
- Took customer orders and capitalized on opportunities to sell special beverage and food options.
- Assisted in preparing dining room for special upcoming functions, including decorating and generating and printing out special group menus using [Software].
- Requested official identification for [Type] purchases and verified details, consistently meeting strict legal standards of underage sales.
Bartell Drugs – Salem , OR
- Opened and closed store independently when needed and prepared nightly bank drop for manager.
- Assisted customers by answering questions and fulfilling requests.
- Assessed sales reports to identify and enhance sales performance, support inventory oversight and capitalize on emerging trends.
- Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
- Implemented daily operating procedures to keep store clean, adequately stocked and well-organized.
- Created and led sales promotions and advertising strategies to boost profits and bring in new customers.
- Evaluated data on stock levels, customer sales and other factors, assessed trends and reported on findings to help senior management make effective operational decisions.
- Set and updated weekly work schedules to meet coverage demands by considering factors like expected customer levels, planned promotions and individual employee strengths.
- Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.
- Answered questions about store policies and concerns to support positive customer experiences.
- Supervised end-to-end stock management, including examining incoming inventory, merchandising shelves and preventing shrinkage.
- Educated customers on promotions to enhance sales.
- SafeServ certification: Food Handling
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Resume Overview
School Attended
- Defiance High School
Job Titles Held:
- Server
- Bartender
- Assistant Store Manager
Degrees
- High School Diploma 06/2006
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