Server Resume Example
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SERVER
Summary
Proactive, friendly and responsible server with five years of experience in fast-paced as well as family-friendly service settings. Currently looking for work in Las Vegas, Nevada, as I will be relocating there from Kauai, Hawaii in September 2020. Attentive and a great communicator with exceptional customer service and food handling skills. I am also skilled at memorizing menu items and orders, upselling additional products, taking accurate drink and food orders, keeping customers happy and contributing time and abilities toward team success. Superior work ethic with continual positive attitude. Skillful in handling phone duties and reservations.
Skills
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Experience
Kentucky Masonic HomesLouisville , KYServer01/2020 to 03/2020
- Operated POS terminals to input orders, split bills and calculate totals.
- Completed opening and closing checklists by emptying trash, safeguarding alcohol and polishing silverware.
- Assisted individuals in selecting meal options, including entrees and desserts and recommended alternative items for those with food allergies and gluten intolerances.
- Partnered with team members to efficiently serve food and beverages.
- Managed closing duties, including restocking items and reconciling cash drawer.
- Calculated charges, issued table checks and collected payments from customers.
- Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
- Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
- Walked through dining room during service to monitor guest satisfaction and advise servers and bussing staff of specific service needs.
- Carefully transferred orders from kitchen and bar areas to tables and cleared plates as patrons finished food and beverage items.
- Processed customers' payments and provided receipts.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Completed thorough and accurate opening and closing duties to facilitate smooth restaurant operations.
- Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
Kentucky Masonic HomesShelbyville , KYServer08/2015 to 03/2020
- Operated POS terminals to input orders, split bills and calculate totals.
- Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
- Completed opening and closing checklists by emptying trash, safeguarding alcohol and polishing silverware.
- Checked patrons' identification to monitor minimum age requirements for consumption of alcoholic beverages.
- Assisted individuals in selecting meal options, including entrees and desserts and recommended alternative items for those with food allergies and gluten intolerances.
- Restocked nonperishables and other items, including condiments and napkins from inventory to keep pantry well-supplied.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Prepared both alcoholic and non-alcoholic beverages as specified by patrons, consistently delivering to tables or bar without spillage.
- Calculated charges, issued table checks and collected payments from customers.
- Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
- Updated repeat customers on menu changes and new food and beverage offerings to maintain quality service relationships.
- Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
- Processed customers' payments and provided receipts.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Greeted newly seated guests quickly and efficiently.
- Completed thorough and accurate opening and closing duties to facilitate smooth restaurant operations.
The Buckle, Inc.Beeler , KSRetail Sales Associate01/2019 to 07/2019
- Supported managers with organizing store and showcasing new items in eye-catching displays.
- Adhered to all company initiatives and achieved established goals for each.
- Built customer loyalty by engaging with and identifying product needs of customers.
- Processed payments and maintained accurate drawers to meet financial targets.
- Processed merchandise returns and exchanges for customers to refund payments, trade items and offer store credit.
- Counted cash, made change and stored coupons to keep organized and balanced cash register drawer.
- Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
- Completed all assigned training to stay updated on important policies and procedures.
- Monitored sales floor to identify customers in need of assistance and merchandise in need of replenishment.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
- Answered questions about current promotions and resolved issues according to store policies.
- Calculated pricing, scanned tags, applied discounts, collected payment and offered receipts to process transactions.
- Assisted in ringing up sales at registers and bagging merchandise.
Education and Training
Some College (No Degree):Hospitality And AccountingKauai Community College, City, State
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Resume Strength
- Word choice
- Strong summary
Resume Overview
School Attended
- Kauai Community College
Job Titles Held:
- Server
- Retail Sales Associate
Degrees
- Some College (No Degree) : Hospitality And Accounting
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