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Server Resume Example

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SERVER
Professional Summary

Upbeat [Job Title] with outstanding coordination and memorization skills. 4-year background of creating regular customers and boosting establishment reputation through delivery of unmatched service.

Dedicated [Job Title] well-versed in food and beverage operations as well as guest services. Experienced in managing large-scale events or intimate gourmet dining and afternoon tea services. Successful at building relationships with customers to increase loyalty and repeat business.

Communicative [Job Title] dedicated to providing elevated service and providing unforgettable guest experiences. Creative floor leader offering [Number] years experience providing service to [Number] dinner guests at [Type] restaurant. Detailed organizer of service operations with versatility in stressful circumstances.

Skills
  • Food and beverage pairings
  • Responsible Alcohol Service
  • Menu Memorization
  • Liquor, Beer and Wine Knowledge
  • Preparing Garnishes
  • Classic Cocktails
  • Cash Handling
  • Attending multiple customers
  • Hospitality service expertise
  • Engaging personality
  • New hire training
  • Aloha POS
  • Clear and effective communication
  • To-Go Order Preparation
  • High-Volume Dining
  • Daily Specials Memorization
Work History
04/2016 to CurrentServerP.F. Chang's | Scottsdale, Arizona
  • Company certified trainer for serving and bartending - established and reaffirmed company standards, taught and guided staff in customer relations, serving, and bartending, supervised newly hired or promoted employees to ensure trainee standards were met
  • Assisted servers with specialty drinks orders by preparing on-demand items without delay.
  • Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
  • Greeted and maintained relationships with regular customers.
  • Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags.
  • Kept register accurate through correct billing, payment processing and cash management practices.
  • Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
  • Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
  • Checked identification to enforce age regulations for alcoholic beverages.
08/2014 to 01/2016Team MemberDao Kitchen | Phoenix, Arizona
  • Used cash registers and calculators to prepare bills, accept payments and make change.
  • Maintained sanitary, organized facility by wiping down countertops, mopping and sweeping floors, emptying trash receptacles and washing dishes.
  • Restocked condiment dispensers, napkins, silverware and drink machines to prevent shortages.
  • Answered customers' questions, recommended items and recorded order information.
  • Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
  • Assigned work tasks and coordinated activities of dining room personnel to provide prompt and effective service to patrons.
08/2013 to 02/2015Sales AssociateFamous Footwear | Anthem, AZ
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
  • Maintained records related to sales, returns and inventory availability.
  • Maintained organized, presentable merchandise to drive continuous sales.
  • Applied security and loss prevention training toward recognizing risks and reducing store theft.
  • Delivered high level of assistance by locating products and checking store system for merchandise at other sites.
  • Answered customer questions regarding sizing and accessories and explained how to properly care for merchandise.
  • Educated customers on promotions to enhance sales.
08/2012 to 01/2014Home Child CaregiverSelf Employed | Phoenix, AZ
  • Supervised daily activities and provided assistance when needed.
  • Developed rapport to create safe and trusting environment for care.
  • Maintained clean, safe and well-organized home environment.
  • Balanced playtime and limited screen time to optimize types of stimulation and support development of fine motor, gross motor and cognitive skills.
Education
Expected in 05/2021Bachelor of Arts | Music PerformanceArizona State University, Tempe, AZ
2017Music PerformanceScottsdale Community College, Scottsdale, Arizona
  • Received Theory Scholarship, Honors Achievement Award Scholarship
  • Awarded Voice Student of the Year
  • Worked with the school as a Music Theory and Aural Perception tutor
2015Boulder Creek High School, Anthem, Arizona
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Resume Overview

Companies Worked For:

  • P.F. Chang's
  • Dao Kitchen
  • Famous Footwear
  • Self Employed

School Attended

  • Arizona State University
  • Scottsdale Community College
  • Boulder Creek High School

Job Titles Held:

  • Server
  • Team Member
  • Sales Associate
  • Home Child Caregiver

Degrees

  • Expected in 05/2021 Bachelor of Arts | Music Performance
    2017 Music Performance
    2015

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