Server Resume Example
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SERVER
Professional Summary
I have a very diversified background. I have been a support associate, a top store sales associate, a cook, a server, a receptionist, and an assistant manager. I can work with a team and individually. I like projects and i like learning new skills and I aam always trying to better myself.
Skills
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Work History
05/2018 to 01/2020ServerLive Nation Entertainment Inc | Denver , CO
- Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously.
- Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags.
- Restocked salad bar and buffet for lunch and dinner service.
- Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
- Kept register accurate through correct billing, payment processing and cash management practices.
- Cleaned outdoor eating area and indoor dining room by wiping tables, placing trash in receptacles and restocking napkin dispensers.
- Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
- Collected credit card, cash and gift certificate payments from customers and made proper change for cash transactions.
- Monitored guests for intoxication and immediately reported concerns to management.
- Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals.
- Prepared beverages and filled food orders for customers.
- Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns.
- Trained incoming staff on restaurant's practices, culture and procedures to maximize job satisfaction and productivity.
- Arranged tables for customers, following established preparation procedures to provide guests with excellent experiences and foster repeat business.
- Checked identification to enforce age requirement for alcoholic beverages.
- Greeted and maintained relationships with regular customers.
05/2016 to 03/2019Assistant ManagerFirstrust | Annapolis , MD
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.
- Trained team members in successful strategies to meet operational and sales targets.
- Submitted reports to senior management to aid in business decision-making and planning.
- Managed inventory control processes to restore back stock, control costs and maintain sales floor levels to meet customer needs.
08/2014 to 06/2015Commissiones Window Sales Associate Brinks | Dulles , VA
- Developed and executed plans to monitor standard process adherence.
- Tracked customer shipment requirements to improve customer satisfaction while increasing service efficiencies.
- Managed and archived quality documentation and participated in internal and external quality audits.
- Partnered with cross-functional teams to conduct thorough discovery and due diligence on existing processes.
08/2012 to 04/2013Sales SupportJCPenney | City , STATE
- Assessed shelves in a department to determine which items to replenish or reorder.
- Assisted customers by finding items quickly, boosting store satisfaction rate by %.
- Observed safety protocols when transporting merchandise to different areas of store to alleviate item damage.
- Collaborated with sales team members to stay current on inventory levels, complete accurate orders and resolve item issues.
- Assessed shelves in [Type] department to determine which items to replenish or reorder.
Education
05/2010DiplomaMchenry High School , City, State
10/2011Certified Medical Assistant | Medical AssistantFirst Institute, City, State
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Resume Overview
School Attended
- Mchenry High School
- First Institute
Job Titles Held:
- Server
- Assistant Manager
- Commissiones Window Sales Associate
- Sales Support
Degrees
- 05/2010 Diploma
10/2011 Certified Medical Assistant | Medical Assistant
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