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Server Resume Example

Resume Score: 80%

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SERVER
Professional Summary

I have a very diversified background. I have been a support associate, a top store sales associate, a cook, a server, a receptionist, and an assistant manager. I can work with a team and individually. I like projects and i like learning new skills and I aam always trying to better myself.

Skills
  • Food sales and promotion
  • Food and beverage pairings
  • Order accuracy
  • Sale expertise
  • Tableside service
  • Cash handling expert
  • Bill computation
  • Daily specials memorization
  • To-go order preparation
  • Point of sale knowledge
  • Dining area cleanliness
  • Guest seating arrangements
  • Stocking and replenishing
  • Order delivery practices
  • Hospitality service expertise
  • Menu memorization
  • High-volume dining
  • Guest relations management
  • Wine service
  • Beverage preparation
  • Front-of-house display creation
  • Food preparation and safety
  • Food preparation
  • Cash handling
  • Table setting knowledge
  • Table setting
  • Food station setup
  • Item promotion
  • Communication skills
  • Performance improvement
  • Banquet coordination
  • Ordering procedures
  • Food running
  • Menu presentation
  • Food spoilage prevention
Work History
05/2018 to 01/2020ServerCrystal Lake Country Club | Crystal Lake, IL
  • Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously.
  • Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags.
  • Restocked salad bar and buffet for lunch and dinner service.
  • Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
  • Kept register accurate through correct billing, payment processing and cash management practices.
  • Cleaned outdoor eating area and indoor dining room by wiping tables, placing trash in receptacles and restocking napkin dispensers.
  • Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
  • Collected credit card, cash and gift certificate payments from customers and made proper change for cash transactions.
  • Monitored guests for intoxication and immediately reported concerns to management.
  • Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals.
  • Prepared beverages and filled food orders for customers.
  • Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns.
  • Trained incoming staff on restaurant's practices, culture and procedures to maximize job satisfaction and productivity.
  • Arranged tables for customers, following established preparation procedures to provide guests with excellent experiences and foster repeat business.
  • Checked identification to enforce age requirement for alcoholic beverages.
  • Greeted and maintained relationships with regular customers.
05/2016 to 03/2019Assistant ManagerHealthcare Services Group Inc. | Crystal Lake, Illinois
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.
  • Trained team members in successful strategies to meet operational and sales targets.
  • Submitted reports to senior management to aid in business decision-making and planning.
  • Managed inventory control processes to restore back stock, control costs and maintain sales floor levels to meet customer needs.
08/2014 to 06/2015Commissiones Window Sales Associate JCPenney | Johnsburg, Illinois
  • Developed and executed plans to monitor standard process adherence.
  • Tracked customer shipment requirements to improve customer satisfaction while increasing service efficiencies.
  • Managed and archived quality documentation and participated in internal and external quality audits.
  • Partnered with cross-functional teams to conduct thorough discovery and due diligence on existing processes.
08/2012 to 04/2013Sales SupportJCPenney | Johnsburg, Illinois
  • Assessed shelves in a department to determine which items to replenish or reorder.
  • Assisted customers by finding items quickly, boosting store satisfaction rate by %.
  • Observed safety protocols when transporting merchandise to different areas of store to alleviate item damage.
  • Collaborated with sales team members to stay current on inventory levels, complete accurate orders and resolve item issues.
  • Assessed shelves in [Type] department to determine which items to replenish or reorder.
Education
05/2010DiplomaMchenry High School , McHenry, IL
10/2011Certified Medical Assistant | Medical AssistantFirst Institute, Crystal Lake, IL
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Resume Overview

Companies Worked For:

  • Crystal Lake Country Club
  • Healthcare Services Group Inc.
  • JCPenney

School Attended

  • Mchenry High School
  • First Institute

Job Titles Held:

  • Server
  • Assistant Manager
  • Commissiones Window Sales Associate
  • Sales Support

Degrees

  • 05/2010 Diploma
    10/2011 Certified Medical Assistant | Medical Assistant

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