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Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Summary

Hardworking server with proven knowledge of food service and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty. Adaptable to any other requirements needed and aiming to leverage my abilities to successfully fill the role at your company.

Skills
  • Effective customer upselling
  • Menu memorization
  • Table setting arrangements
  • Dining customer service
  • Seating assignment preparation
  • Artistic
  • Able to lift heavy objects if needed
  • Can operate a computer, printer, and copy machine.
  • Artistic
  • Self-motivated
  • Organized
  • Ability to listen and communicate well with customers and employees
  • Able to work well with others in a friendly manner
  • Basic Mathematics knowledge
  • Service prioritization
Experience
Server, 05/2021 - Current
Neuehouse New York, NY,
  • Greeted customers, answered questions and recommended specials, signature dishes and desserts to increase profits.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
  • Garnished meals to assist kitchen staff.
  • Stocked server areas with supplies before, during and after shifts.
  • Maintained accuracy while handling payments, giving change and printing receipts to customers.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
  • Answered guest questions regarding menu, food and beverage preparation, recipe ingredients and allergens.
  • Implemented sanitary food handling, holding and service protocols.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
  • Established personal yet professional relations with guests in order to make them feel welcome.
  • Made reservations for guests.
  • Clean eating areas before and after guests have dined.
Hostess/Busser, 01/2020 - 03/2020
Ymca Twin Cities Loretto, MN,

HOSTESS

  • Greeted customers in a friendly and welcoming manner.
  • Assist patrons to tables suitable for their needs and according to rotation so that the servers recurve an appropriate number of seatings.
  • Assisted bussers and servers in clearing and setting tables, and serving food or drink when needed.
  • Scheduled and managed reservations, as well as arranged special events and private parties.
  • Rearranged seating areas if needed to fit a specific number of people in large or small dining parties.
  • Keep hostess stand neat, clean, and organized at all times.
  • Answer all phone calls and take food orders, reservations, or cancellations, or transfer calls to manager's office if needed.
  • Clean menus at the end of each shift, as well as hostess stand.

BUSSER

  • Maintain adequate supplies of items such as silverware, glassware or dishes.
  • Wipe down tables and seats with disinfectant and a hot dampened cloth.
  • Scrape and stack dirty dishes and carry them to the kitchen for cleaning.
  • Clean spilled food or drink or broken dishes
  • Light and turn off torches outside of restaurants.
  • Serve food to customers when waitresses need assistance.
  • Refill ice for the bartenders as needed.
  • Clear and reset tables after guests have left their tables.
  • Clean and reset tables at the end of every shift for the next day.
  • Put away all table decor such as candles, restaurants event flyers, etc.
  • Bring in outside decor at the end of shift such as umbrellas, signs, etc.
  • Lock up the front of the restaurant at closing time.
Teacher's Aide, 04/2019 - 10/2019
Haloalaunuiakea Early Learning Center City, STATE,
  • Assist teachers and children with set daily routine.
  • Clean every area of school everyday
  • Help to plan and prepare various teaching aids for use in classroom, including activity sheets, drawings, and similar handouts.
  • Assist children individually or in groups, with lesson assignments to present or reinforce learning concepts.
  • Provides support to the teacher to ensure a safe and stimulating educational environment
  • Provide emotional or physical support to children when distressed by work or play.
  • Create artistic examples for children to follow or get inspiration
  • Perform other miscellaneous job-related duties as assigned
Server/Barista/Retail Sales Associate, 02/2017 - 10/2018
Koke'e Lodge City, STATE,

SERVER

  • Collect payments from customers.
  • Maintain cash control over register drawer and verify amounts are correct.
  • Count cash tips at the end of each shift and distribute tips to kitchen staff.
  • Take orders from patrons for food or beverages.
  • Serve food or beverages to customers, and prepare or serve specialty dishes at tables as required.
  • Clean tables or counters after customers have finished dining.
  • Prepare hot, cold, and mixed drinks for patrons, and chill bottles of wine.
  • Remove dishes and glasses from tables or counters, take them to kitchen for cleaning.
  • Fill salt, pepper, sugar, cream, condiment, and napkin containers.
  • Provide guests with information about local areas, including directions.
  • Check patrons identification to ensure that they meet minimum age requirements for consumption of alcoholic beverages.

BARISTA

  • Collect cash and credit card payments from customers.
  • Make change accurately and efficiently.
  • Issue receipts for customers.
  • Count cash tips at the end of the day.
  • Brew coffee and tea, and fill containers with requested beverages.
  • Put out pastries for customer purchase.
  • Set up dining areas for meals and clear them following meals.
  • Perform cleaning duties such as sweeping, mopping, washing dishes and more to keep equipment and facilities sanitary.

RETAIL CLERK

  • Describe merchandise and explain use, operation, and care of merchandise to customers.
  • Compute sales prices, total purchases and receive and process cash or credit payment.
  • Inventory stock and requisition new stock.
  • Clean shelves,counters, and tables.
Education and Training
High School Diploma: , Expected in 05/2016
-
Waimea High School - Waimea, HI
GPA:

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Resume Overview

School Attended

  • Waimea High School

Job Titles Held:

  • Server
  • Hostess/Busser
  • Teacher's Aide
  • Server/Barista/Retail Sales Associate

Degrees

  • High School Diploma

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