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Server Resume Example

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SERVER
Professional Summary

I am a friendly and competent woman in recovery, who is well versed in substance abuse.I have always wanted to work in the recovery field so that I can help give back what was so freely given to me. I would be successful at reaching all types of patients and making a positive impact on future recovery chances. Eager to bring skills and my two plus years of being completely mind and mood altering substance free to a role with Ocean Mental Health.

I was in involved with the Oxford House organization as a member of my areas chapter for approximately one year. During that time, I had to administer urine tests when someone was suspected of using, I was involved in a lot of conflict resolution, and I was often a sympathetic ear, willing to help in any way I could when someone was struggling or just needed to talk.

I have had extensive personal experience with addiction, ranging from involvement with the law, being a mother struggling with disorder, maintenance programs, etc. I truly believe that I could bring so much hope to many people.

I have a valid NJ drivers license and a vehicle, and more than willing to help clients get to a meeting, a court date, treatment, etc.

Skills
  • Recovery and rehabilitation
  • MS Office
  • Organization
  • Problem resolution
  • Customer service
  • Public outreach
  • Chronic illness understanding
  • Reasoning ability
Work History
Server, 10/2018 to Current
Bahama Breeze – Toms River, NJ
  • Cleaned or coordinated cleaning of indoor and outdoor dining spaces, placed trash in receptacles and replenished supplies.
  • Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
  • Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
  • Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
  • Greeted and maintained relationships with regular customers.
  • Prepared beverages and filled food orders for customers.
  • Bussed and reset 10-12 tables per shift, working efficiently to keep dining room and work areas clean.
Pool Lifeguard, 06/2018 to 09/2018
Carmona Pool Services – Toms River, NJ
  • Completed basic maintenance and repairs to keep pools functioning properly.
  • Observed recreational users to detect safety concerns and prevent ongoing violations.
  • Attentively watch over swimmers being quick to identify those in distress.
  • Complied with pool policies and procedures and offered suggestions to staff to maximize safety awareness.
  • Detailed factors such as weather, incidents and aid rendered in daily reports to management.
  • Maximized customer satisfaction by greeting all pool patrons with courtesy and resolving any issues promptly and with positive attitude.
  • Inspected pool every 30 minutes and skimmed obstacles, including toys, trash and debris that could hinder line of sight.
Restaurant Hostess, 10/2015 to 10/2017
Forno Italiano – Sparta, NJ
  • Documented reservations and communicated changes to guests using the Open Table program.
  • Took reservations by phone and walk-in, keeping scheduling demands and kitchen output in time to avoid overbooking.
  • Supported servers, food runners and bussers with keeping dining area ready for every guest.
  • Supervised server balance and monitored table turnover to accurately seat customers and keep customers happy.
  • Cultivated positive guest relations by managing information and orchestrating speedy seating.
  • Planned and executed large parties by organizing menus, spaces and special requests.
  • Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons.
  • Maintained customer satisfaction and increased drink sales by directing customers to bar area while waiting for tables.
  • Monitored front entrance for new guests while assisting servers by taking and delivering drink orders.
  • Collected information from arriving customers to seat groups or place them on waitlist.
Manager, 11/2011 to 11/2013
Second Chances Thrift Store – Toms River, NJ
  • Trained new employees in specific job requirements.
  • Managed all aspects of store operations, including organization, maintenance and purchasing functions.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Optimized store displays and appearance.
  • Provided excellent customer service, promoting many people to become regular customers.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Helped customers complete purchases and locate items.
  • Counted cash in register drawer at beginning and end of shift.
  • Arranged paper and electronic payment records to maintain well-organized fill systems and recordkeeping compliance.
Education
PsychologySussex County Community College - Newton, NJ
High School Diploma: 06/2001
Sparta High School - Sparta, NJ
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Resume Overview

Companies Worked For:

  • Bahama Breeze
  • Carmona Pool Services
  • Forno Italiano
  • Second Chances Thrift Store

School Attended

  • Sussex County Community College
  • Sparta High School

Job Titles Held:

  • Server
  • Pool Lifeguard
  • Restaurant Hostess
  • Manager

Degrees

  • Psychology
    High School Diploma : 06/2001

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