Server Resume Example
I am a friendly and competent woman in recovery, who is well versed in substance abuse.I have always wanted to work in the recovery field so that I can help give back what was so freely given to me. I would be successful at reaching all types of patients and making a positive impact on future recovery chances. Eager to bring skills and my two plus years of being completely mind and mood altering substance free to a role with Ocean Mental Health.
I was in involved with the Oxford House organization as a member of my areas chapter for approximately one year. During that time, I had to administer urine tests when someone was suspected of using, I was involved in a lot of conflict resolution, and I was often a sympathetic ear, willing to help in any way I could when someone was struggling or just needed to talk.
I have had extensive personal experience with addiction, ranging from involvement with the law, being a mother struggling with disorder, maintenance programs, etc. I truly believe that I could bring so much hope to many people.
I have a valid NJ drivers license and a vehicle, and more than willing to help clients get to a meeting, a court date, treatment, etc.
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Restoration Hardware (Rh) – Phoenix , AZ
- Cleaned or coordinated cleaning of indoor and outdoor dining spaces, placed trash in receptacles and replenished supplies.
- Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
- Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
- Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
- Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
- Greeted and maintained relationships with regular customers.
- Prepared beverages and filled food orders for customers.
- Bussed and reset 10-12 tables per shift, working efficiently to keep dining room and work areas clean.
Vacasa – Idaho Falls , ID
- Completed basic maintenance and repairs to keep pools functioning properly.
- Observed recreational users to detect safety concerns and prevent ongoing violations.
- Attentively watch over swimmers being quick to identify those in distress.
- Complied with pool policies and procedures and offered suggestions to staff to maximize safety awareness.
- Detailed factors such as weather, incidents and aid rendered in daily reports to management.
- Maximized customer satisfaction by greeting all pool patrons with courtesy and resolving any issues promptly and with positive attitude.
- Inspected pool every 30 minutes and skimmed obstacles, including toys, trash and debris that could hinder line of sight.
Hilton Worldwide – Beverly Hills , CA
- Documented reservations and communicated changes to guests using the Open Table program.
- Took reservations by phone and walk-in, keeping scheduling demands and kitchen output in time to avoid overbooking.
- Supported servers, food runners and bussers with keeping dining area ready for every guest.
- Supervised server balance and monitored table turnover to accurately seat customers and keep customers happy.
- Cultivated positive guest relations by managing information and orchestrating speedy seating.
- Planned and executed large parties by organizing menus, spaces and special requests.
- Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons.
- Maintained customer satisfaction and increased drink sales by directing customers to bar area while waiting for tables.
- Monitored front entrance for new guests while assisting servers by taking and delivering drink orders.
- Collected information from arriving customers to seat groups or place them on waitlist.
Rutgers University – New Brunswick , NJ
- Trained new employees in specific job requirements.
- Managed all aspects of store operations, including organization, maintenance and purchasing functions.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Optimized store displays and appearance.
- Provided excellent customer service, promoting many people to become regular customers.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Helped customers complete purchases and locate items.
- Counted cash in register drawer at beginning and end of shift.
- Arranged paper and electronic payment records to maintain well-organized fill systems and recordkeeping compliance.
Sparta High School - City, State
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Resume Overview
School Attended
- Sussex County Community College
- Sparta High School
Job Titles Held:
- Server
- Pool Lifeguard
- Restaurant Hostess
- Manager
Degrees
- Psychology
High School Diploma : 06/2001
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