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Server Resume Example

Resume Score: 80%

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SERVER
Summary

I am an outgoing and friendly server skilled at operating in fast-paced environments with demanding objectives for sales, service and quality. I have developed a talent for adapting to changing menus and policies and independently handling customer issues. I focus on being an analytical problem-solver successful at managing time and preparing for future guests with efficient side work. Experienced food service professional with solid background in fine dining environments and willingness to take on any task to support team needs. Knowledgeable about safe food handling requirements and order taking. Successful at maximizing satisfaction with speedy assistance. Hardworking with proven relationship-building and time management abilities in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable customer service skills. Strive to meet every patron need, drive satisfaction and promote long-term loyalty.

Skills
  • Customer Service
Experience
Server
Goodyear, AZPalm Valley Golf Club/Nov 2019 to Mar 2020
  • Recommended daily specials, wine selections and desserts to guide patrons toward more profitable items.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Satisfied customers by keeping drinks topped off and anticipating needs such as condiments and extra napkins.
  • Managed closing duties, including restocking items and reconciling cash drawer.
  • Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
  • Checked patrons' identification to ensure minimum age requirements for consumption of alcoholic beverages.
  • Assisted individuals in selecting meal options, including entrees and desserts and recommended alternative items for those with food allergies and gluten intolerances.
  • Restocked nonperishables and other items, including condiments and napkins from inventory to keep pantry well-supplied.
  • Discussed alternative selections with chef for guests with food allergies or gluten-free requests.
  • Communicated effectively with kitchen staff regarding customer allergies, dietary needs and other special requests.
Server
Payson, AZChaparral Pines/Feb 2019 to Oct 2019
  • Completed opening and closing checklists, including emptying trash, safeguarding alcohol and polishing silverware.
  • Recommended daily specials, wine selections and desserts to guide patrons toward more profitable items.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Satisfied customers by keeping drinks topped off and anticipating needs such as condiments and extra napkins.
  • Managed closing duties, including restocking items and reconciling cash drawer.
  • Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
  • Checked patrons' identification to ensure minimum age requirements for consumption of alcoholic beverages.
  • Assisted individuals in selecting meal options, including entrees and desserts and recommended alternative items for those with food allergies and gluten intolerances.
  • Added special garnishes and other finishing touches to improve visual impact of plates and contrast or add flavor to dishes.
  • Discussed alternative selections with chef for guests with food allergies or gluten-free requests.
  • Arranged each place setting attractively and verified all items were clean and free from water spots and chips.
  • Maintained table settings by removing courses, replacing utensils and refilling beverages promptly.
  • Recorded orders and partnered with team members to efficiently serve food and beverages.
  • Communicated effectively with kitchen staff regarding customer allergies, dietary needs and other special requests.
  • Maximized team performance by training new employees on proper food handling, guest expectations and restaurant protocols.
Receptionist Assistant
Tucson, AZGlobal Construction Management/Oct 2016 to May 2018
  • Met incoming customers with professional approach and provided friendly, knowledgeable assistance.
  • Took accurate messages for staff and management to facilitate open and speedy communication.
  • Provided clerical support to all team members to improve office efficiency and enhance productivity.
  • Gathered, sorted, distributed and sent mail and packages.
  • Greeted customers, answered general questions and directed to appropriate locations.
  • Kept reception area clean and organized to offer positive first impression to every visitor.
  • Oversaw office inventory by restocking supplies
  • Sorted incoming mail and directed to correct personnel each day.
  • Managed and anticipated clerical needs of company employees, including copying, faxing and file management.
Education and Training
Bachelor of Science: BiologyNorthern Arizona UniversityMay 2017Flagstaff, AZ
  • Dean's List Honoree fall 2017 through spring 2018
  • Currently taking classes online
  • 3.8 GPA
High School DiplomaMarana High SchoolMay 2017Marana, AZ
  • National Honor Society Member
  • 4.3 GPA
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Resume Overview

Companies Worked For:

  • Palm Valley Golf Club
  • Chaparral Pines
  • Global Construction Management

School Attended

  • Northern Arizona University
  • Marana High School

Job Titles Held:

  • Server
  • Receptionist Assistant

Degrees

  • Bachelor of Science : Biology
    High School Diploma

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