Server Resume Example IHOP Restaurants LLC

SERVER

Summary

Skilled food service professional offering expertise in order taking, money handling and product promotion. Maintain deep understanding of menu offerings to provide expert recommendations for any desire. Familiar with special dietary requirements such as food allergies and celiac disease.

High-energy restaurant professional skilled at welcoming guests, maintaining entrances and balancing server loads to optimize operations. Smoothly set up reservations, coordinate events and monitor routine dining room activities. Collaborative, hardworking and efficient in prioritizing and handling simultaneous tasks.

Experienced Waitress bringing enthusiasm, dedication and exceptional work ethic. Trained in customer service. Highly versatile and adaptable to fast-paced, changing restaurant environments with discerning customers and high standards.

Skills

Hors d'oeuvres service
Check payment processing
High-volume dining
Special dietary requirements
Dish preparation
Table setting arrangements
Food inspection
Menu knowledge
Prompt table clearance

Price memorization
Bussing expertise
Dining customer service
Food safety understanding
Conflict and dispute resolution
Safe food handling
Sales techniques
Seating assignment preparation
Quality control

Experience

Server|IHOP Restaurants LLC - Berlin, NJ|01/2019 - 06/2020

Managed closing duties, including restocking items and reconciling cash drawer.
Satisfied customers by keeping drinks topped off and anticipating needs such as condiments and extra napkins.
Operated POS terminals to input orders, split bills and calculate totals.
Recommended daily specials and desserts to guide patrons toward more profitable items.
Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
Partnered with team members to efficiently serve food and beverages.
Assisted individuals in selecting meal options, including entrees and desserts and recommended alternative items for those with food allergies and gluten intolerances.
Cleaned dining area between guests with efficient sweeping, glass washing and spill removal.
Promoted desserts, appetizers and specialty drinks.
Restocked nonperishables and other items, including condiments and napkins from inventory to keep pantry well-supplied.
Prepared salads and appetizers to back up kitchen staff.
Arranged each place setting attractively and verified all items were clean and free from water spots and chips.
Maintained table settings by removing courses, replacing utensils and refilling beverages promptly.
Completed opening and closing checklists, including emptying trash, and polishing silverware.
Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
Calculated charges, issued table checks and collected payments from customers.
Completed thorough and accurate opening and closing duties to facilitate smooth restaurant operations.
Processed customers' payments and provided receipts.

Cashier|Red White And Blue Thrift Store - West Berlin, NJ|02/2020 - 03/2020

Read weekly sales inserts and monitored price changes.
Provided assistance with purchases, locating items and signing up for rewards programs.
Helped customers find specific products, answering questions and offering advice.
Inspected items for damage and reported issues to supervisor to return unsalable merchandise and obtain replacements for customers.
Worked closely with front-end staff to assist customers.
Learned roles of other departments to provide coverage and keep store operational.
Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Wrapped items and bagged purchases properly to prevent merchandise breakage.
Organized and maintained both physical and digital payment documentation for accurate filing and compliant recordkeeping.
Processed all sales transactions accurately and promptly to prevent long customer wait times.
Welcomed customers, offering assistance to help find necessary store items.
Processed customer payments quickly and returned exact change and receipts.
Compiled and updated client data to track payments trends and support accurate accounting.

Server/Hostess|New Berlin Diner - Berlin, NJ|06/2018 - 09/2018

Answered calls to answer customer questions.
Earned reputation for good attendance and hard work.
Greeted and seated costumers.
Cleaned dining area between guests with efficient sweeping, glass washing and spill removal.
Attended to new customers quickly to inquire about drinks and start off dining experience with prompt beverage service.
Operated and maintained cleaning equipment and tools, including dishwasher, hand wash stations, pot-scrubbing station and trash compactor.
Assisted kitchen staff with food counts by determining number of items required for complete service.
Carefully transferred orders from kitchen and bar areas to tables and cleared plates as patrons finished food and beverage items.
Walked through dining room during service to ensure guest satisfaction and advise servers and bussing staff of specific service needs.
Satisfied customers by keeping drinks topped off and anticipating needs such as condiments and extra napkins.

Education and Training

Hammonton High School||Hammonton, NJ|Expected in 06/2020GED

Resume Overview

Companies Worked For:

IHOP Restaurants LLC
Red White And Blue Thrift Store
New Berlin Diner

School Attended

Hammonton High School

Job Titles Held:

Server
Cashier
Server/Hostess

Degrees

Server Resume Example

Resume Score: 80%

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