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Server Resume Example

Resume Score: 80%

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SERVER
Summary

Sociable server skilled at operating in fast-paced environments with demanding objectives for sales, service and quality. Enthusiastic team player successful at multitasking and delivering friendly, prompt service to all customers. Well-versed in maintaining clean and orderly tables, making personalized menu recommendations and managing closing duties such as reconciling cash drawers and restocking items to prepare for following shift. Hardworking server with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty. Bilingual server and janitor offering 22 years of experience and fluency in English and Spanish. Skilled at independently handling all types of cleaning, including floors, bathrooms and work areas. Learns quickly on job and multitasks with ease. Detail-oriented janitor skilled at providing professional cleaning services to clients, maintaining equipment and implementing new cleaning procedures. Works autonomously with strong time management skills. Demonstrates dedication to customer satisfaction, reliability and taking pride in job well done.

Skills
  • Fluent in Spanish and English
  • Excellent communication skills
  • Mixing cleaning chemicals
  • Minor repairs
  • Sanitization techniques
  • Problem resolution
  • Team building
  • Planning and coordination
  • Facility maintenance
Experience
Brookdale Senior Living | Chicago, ILServer08/2018 - Current
  • Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
  • Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
  • Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
  • Collaborated with host, bus person and cook to efficiently serve food and beverage options.
  • Restocked nonperishable food items, condiments and napkins to keep pantry well-supplied.
  • Promoted desserts, appetizers and specialty drinks to optimize sales.
  • Upsold customers and optimized table-turns to outperform average sales by [Number]%.
  • Arranged place settings with fresh tablecloths, tableware and flowers to beautify table.
  • Assisted customers in selecting appetizers, entrees and desserts and recommended alternative items for food allergies and gluten intolerances.
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Communicated effectively with patrons to establish preferences and dietary restrictions and make food and beverage recommendations.
  • Served plated dinners, buffet-style dinners and passed hors d'oeuvres for parties.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Assisted kitchen staff with food counts by determining number of items required for complete service.
  • Carefully transferred orders from kitchen and bar areas to tables and cleared plates as patrons finished food and beverage items.
  • Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
  • Rearranged tables and chairs, located or rolled extra silverware and [Action] to prepare for large groups.
  • Minimized customer wait times by efficiently taking and filling large volume of orders each day.
  • Greeted newly seated guests quickly and efficiently.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
Kimco | Orland Park, ILJanitor10/2017 - Current
  • Responded to emergency cleaning requests to meet client expectations.
  • Reduced cleaning time by maintaining company quality standards.
  • Sorted and disposed of trash and recycling materials to keep common areas clean and organized.
  • Wet and spot mopped to clean floors and other surfaces in public corridors.
  • Maintained, sanitized and vacuumed dining area and washed kitchen floors prior to closing.
  • Mopped and waxed floors, dusted, deep cleaned bathrooms and removed trash to keep buildings in clean and orderly condition.
  • Wiped down various surfaces using approved cleaning products to prevent growth of bacteria and viruses.
  • Notified building managers about needed repairs to maintain public safety.
  • Responded promptly to requests to clean and sanitize areas after accidents.
  • Completed custodial rounds, including sweeping and vacuuming, glass cleaning and trash collecting.
  • Handled and stored hazardous chemicals safely to prevent injury or illness.
Miguel Baragas | Hickory Hills, ILJanitor07/2017 - 09/2020
  • Handled and stored hazardous chemicals safely to prevent injury or illness.
  • Reduced cleaning time by [Number]% while maintaining company quality standards.
  • Notified building managers about needed repairs to maintain public safety.
  • Responded promptly to requests to clean and sanitize areas after accidents.
  • Sorted and disposed of trash and recycling materials to keep common areas clean and organized.
  • Wet and spot mopped to clean floors and other surfaces in public corridors.
  • Organized custodial closets to easily find equipment and supplies.
  • Wiped down various surfaces using approved cleaning products to prevent growth of bacteria and viruses.
  • Used digital timekeeping system to document hours worked each day.
  • Completed custodial rounds, including sweeping and vacuuming, glass cleaning and trash collecting.
  • Scraped gum off hard surfaces and carpet to reduce spread of germs.
Education and Training
Morton East Highschool | Cicero, ILHigh School Diploma05/2018
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Resume Overview

Companies Worked For:

  • Brookdale Senior Living
  • Kimco
  • Miguel Baragas

School Attended

  • Morton East Highschool

Job Titles Held:

  • Server
  • Janitor

Degrees

  • High School Diploma

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