High School Diploma: , Expected in 06/2021 FLVS - Fort Myers, FL, GPA:
Professional Summary
Talented Server bringing skills in order management, payment processing and upselling. Knowledgeable about handling special dietary requirements and general food safety standards. Organized server, busser, and hostess with experience in busy restaurant environments. Effective creator of service structures with thoughtful organization. Efficient house manager and facilitator of rapid table turnover, boosting volume and increasing sales opportunities. Kept work area clean and sanitized. Washed dishes and silverware, as well as restocking. Replaced dirty table cloths and napkins with clean ones.
Skills
Sales expertise
Point of sale operation
Dining area maintenance
Beverage preparation
To-Go Order Preparation
Stocking and Replenishing
Food running
Food station setup
Order Accuracy
Menu Memorization
High-Volume Dining
Daily Specials Memorization
Work History
Dietary Aide, 08/2021 to 10/2021 Gardant – De Kalb, IL,
Served meals to residents in accordance with established schedules and dietary procedures.
Washed plates, cups, serving and eating utensils and kitchen equipment in commercial dishwasher.
Upheld efficiency of meal services by pre-setting tables before patients arrived.
Maintained strict levels of cleanliness for tables, floors and prep areas.
Assisted in maintaining dry storage areas and handling unpacking, dating and rotating of food and non-food supplies as directed.
Reported and documented resident changes in consumption or behaviors.
Cleared tables and removed dishes, trays and utensils from dining room to dishwashing area.
Arranged tray and or table settings with proper tableware, condiments and tray card.
Server, 08/2020 to 04/2021 Alamo Drafthouse Phoenix – Gilbert, AZ,
Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
Bussed and reset tables to keep dining room and work areas clean.
Checked identification for minimum age for sale of alcoholic beverages.
Used slow periods to restock supplies, ice, trays and delivery bags.
Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
Answered customers' questions, recommended items and recorded order information.
Printed dining checks with total due, collected payment and offered receipts to complete transactions.
Quickly and clearly communicated dining orders to kitchen staff, directing attention to special requests or dietary restrictions.
Scheduled numerous reservations and managed seating arrangements simultaneously in high-traffic restaurant while maintaining calm, professional demeanor.
Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
Hostess, 08/2020 to 04/2021 Fs Food Group – Columbia, SC,
Assigned patrons to tables suitable for needs and restaurant section rotation.
Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
Checked and restocked server areas and organized and got change for front counter.
Monitored seating area and checked restrooms regularly to keep spotless.
Conducted dining room and server checks to assess readiness for expected customer loads.
Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
Supported servers, food runners and bussers with keeping dining area ready for every guest.
Assisted in preparing dining room for special upcoming functions, including decorating and generating and printing out special group menus.
Informed servers of newly seated parties for speedy service.
Collected information from arriving customers to seat groups or place them on waitlist.
Prepared artistic menu boards highlighting current specials and promotions using eye-catching decorative techniques.
Recorded available tables after seating each party using specialized seating software.
Routinely supported other areas of restaurant as requested, including answering telephones and completing financial transactions for other staff members.
Documented reservations and communicated changes to guests.
Restaurant Busser, 08/2020 to 04/2021 Ponte Winery – Temecula, CA,
Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
Participated in pre-staging dining rooms for all meals, arranging tables according to restaurant policies.
Assisted with moving tables, chairs, and other restaurant service equipment within dining rooms.
Performed pre-bussing duties such as vacuuming surrounding floors and removing large waste.
Transported dirty utensils, dishes and trays to kitchen to help team stay on top of cleaning.
Organized and cleaned assigned sections by sanitizing and cleaning table, counter and kitchen surfaces.
Collected trash, wiped up spills and removed trays to maintain fresh and clean customer areas.
Trained new staff in bussing and cleaning procedures.
Delivered smooth and timely service to customers by offering additional silverware, extra napkins and cleaning spills.
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