, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
Home: (555) 432-1000
Cell:
resumesample@example.com
:
Summary
Sociable server skilled at operating in fast-paced environments with demanding objectives for sales, service and quality. Enthusiastic team player successful at multitasking and delivering friendly, prompt service to all customers. Well-versed in maintaining clean and orderly tables, making personalized menu recommendations and managing closing duties such as reconciling cash drawers and restocking items to prepare for following shift. Dynamic in the food and beverage industry with 26 years in FOH and BOH functions. Diplomatic and engaging communicator with exceptional customer service and food handling expertise. Skilled at memorizing menu items and orders, upselling additional products and taking accurate drink and food orders.
Skills
Food safety understanding
Check payment processing
Liquor, wine and food service
Food inspection
Quality control
White glove service
Seating assignment preparation
Service prioritization
Safe food handling
Experience
Server, 02/2021 to Current Cache Creek Casino Resort – Brooks, CA,
Educated waiters on menu, memorization strategies and how to convey information in positive and upbeat manner.
Instructed new staff members on food handling procedures and service techniques.
Maximized food quality by closely monitoring shipments, preparation and food handling by team members.
Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
Collaborated with host, bus person and cook to serve up food and beverage options.
Prepared and led foodservice training programs to teach staff various tasks such as stocking and restocking condiments, correctly inputting orders into system and performing credit and debit card transactions.
Priced and ordered food products, kitchen equipment and food service supplies.
Enforced staff performance and service standards to deliver consistent and positive customer experiences.
Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
Calculated charges, issued table checks and collected payments from customers.
Server, Bartending and Setting up for Service, 09/2018 to Current Cache Creek Casino Resort – Brooks, CA,
Prepared tables, rolled silverware and expertly polished glassware for optimal presentation.
Provided guests with information about menu items, made suggestions and took orders.
Picked up food in kitchen and delivered to guests according to established protocols.
Trained in wine and liquor service in order to provide full and positive experiences to guests.
Operated POS terminals to input orders, split bills and calculate totals.
Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
Restocked nonperishable food items, condiments and napkins to keep pantry well-supplied.
Arranged place settings with fresh tablecloths, tableware and flowers to beautify table.
Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
Collaborated with host, bus person and cook to serve up food and beverage options.
Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
Server, 04/2015 to 02/2021 Bella's Short Stacks – City, STATE,
Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
Collaborated with host, bus person and cook to serve up food and beverage options.
Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
Restocked nonperishable food items, condiments and napkins to keep pantry well-supplied.
Upsold customers and optimized table-turns to outperform average
Arranged place settings with fresh tablecloths, tableware and flowers to beautify table.
Assisted customers in selecting appetizers, entrees and desserts and recommended alternative items for food allergies and gluten intolerances.
Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
Communicated effectively with patrons to establish preferences and dietary restrictions and make food and beverage recommendations.
Carefully transferred orders from kitchen and bar areas to tables and cleared plates as patrons finished food and beverage items.
Completed thorough and accurate opening and closing duties to facilitate smooth restaurant operations.
Education and Training
High School Diploma: , Expected in 06/1998 to IDPH - Illinois, GPA:
Certification Basset: Food And Beverage, Expected in 08/2015 to IDPH - Basset , GPA:
Certified in Food Handling : Food And Beverage, Expected in 09/2015 to IDPH - Food Handlers Certification , GPA:
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