LiveCareer-Resume

server resume example with 15+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Summary

I am team player with a solid work history and excellent communication skills. I am very organized and very good at multitasking. I will bring a strong work ethic to your company while also being a strong learner.

Skills
  • Buffet setup and takedown
  • Point of Sale (POS) system operations
  • Effective customer upselling
  • Special dietary requirements
  • Check payment processing
  • High-volume dining
  • Food inspection
  • Dining customer service
  • Table Bussing
  • Price memorization
  • Wine pairings
  • Dish preparation
  • Liquor, wine and food service
  • Food safety understanding
  • Menu memorization
  • Table setting arrangements
  • Dining crew workflow optimization
  • Sales Techniques
  • Seating assignment preparation
  • Menu knowledge
  • Quality control
  • White glove service
  • Safe food handling
  • Relationship management
  • Regulatory compliance
  • Service prioritization
Experience
Server, 09/2014 - Current
Cafe La Trova Miami, FL,
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
  • Promoted desserts, appetizers and specialty drinks to optimize sales.
  • Collaborated with host, bus person and cook to serve up food and beverage options.
  • Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Prepared salads, appetizers and garnishes to assist kitchen staff.
  • Maximized beverage sales by suggesting appropriate food and drink pairings to suit unique customer preferences.
  • Arranged place settings with fresh tablecloths, tableware and flowers to create appealing tables.
  • Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
  • Provided exceptional service to high volume of daily customers.
  • Cleared table and bussed dishes to allow for quick setups.
  • Maintained accuracy while handling payments, giving change and printing receipts to customers.
  • Stocked server areas with supplies before, during and after shifts.
  • Set up dining room to meet hospitality and service standards.
  • Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Developed strong and lasting resident relationships.
  • Greeted newly seated guests promptly, filled water glasses and brought bread to table.
  • Answered guest questions regarding menu, food and beverage preparation, recipe ingredients and allergens.
  • Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
  • Implemented sanitary food handling, holding and service protocols.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
  • Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
  • Documented food orders and ran items to guest tables in dining room.
  • Completed opening and closing checklists to facilitate smooth restaurant operations.
  • Reset tables between guests, refilled condiments and wiped down surfaces.
  • Relayed orders and special requests to cooks.
Cook Shift Leader, 07/2010 - 09/2014
Spectrum Health Hartford, MI,
  • Communicated with kitchen employees, answered questions and offered insight into food preparations.
  • Kept kitchen, cooking utensils and storeroom clean and neat
  • Sanitized counters and utensils used for preparation of raw meat, poultry, fish and eggs.
  • Followed "first in, first out" rule with every food and beverage item, tossing outdated and expired food products.
  • Checked freezer and refrigerator each day to verify proper functioning.
  • Trained kitchen workers on culinary techniques.
  • Taught kitchen staff about proper nutrition, food allergies and dietary issues.
  • Assessed inventory levels and placed orders to replenish goods before supplies depleted.
  • Placed orders for food and supplies used for creating meals for [Number] people.
  • Planned, prepared and served meals for day camp hosting [Number] people.
  • Served school students [Number] nutritious meals each day.
  • Liaised with vendors to purchase optimal recipe ingredients at cost-effective rates.
  • Streamlined kitchen processes to shorten wait times and serve additional guests.
  • Improved performance of team members resulting in high-quality meals produced daily.
  • Purchased ingredients from local farms to benefit environment and reduce costs.
  • Sanitized workstation at end of shift to minimize risk of salmonella and other food-borne illnesses.
  • Maintained clean and orderly appearance throughout kitchen and dining area.
  • Made meals in accordance with company standards and requirements.
  • Adhered to regulatory standards regarding safe and sanitary food prep.
  • Executed proper techniques when preparing menu item ingredients.
  • Memorized new menu items and ingredients quickly to help customers select items meeting needs and preferences.
  • Operated kitchen equipment in alignment with OSHA protocols and manufacturer instructions.
  • Improved overall kitchen efficiency through [Action], leading to [Result].
  • Monitored supply inventory and rotated stock to maintain optimal freshness and reduce waste.
Caller, 01/2008 - 05/2010
The Rank Group East, KS,
  • Educated customers on special pricing opportunities and company offerings.
  • Asked probing questions to determine service needs and accurately input information into electronic systems.
  • Provided timely, courteous and knowledgeable responses to information requests.
  • Maintained tact and decorum with agitated or dissatisfied customers.
  • Achieved established sales targets by generating new customer accounts.
  • Solicited to sell [Product or Service] to meet needs of [Type] consumers.
  • Boosted opportunities by [Number]% through exceptional sales ability and strong interpersonal skills with persuasive, positive and confident approach.
  • Raised $[Amount] in funds during [Timeframe] to support [Type] initiative.
  • Addressed clients' indecision, complaints and desires head-on to overcome hesitations and close sales.
  • Engaged potential customers using mix of prepared statements and expertise in [Type] sales.
Delivery Driver and Cashier , 03/2006 - 04/2008
Plumberrys Pizza City, STATE,
  • Operated cash register, collected payments and provided accurate change.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Worked closely with front-end staff to assist customers.
  • Processed sales transactions to prevent long customer wait times.
  • Trained new team members in cash register operation, stock procedures and customer services.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
  • Delivered rush merchandise on tight schedules to meet customer targets.
  • Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
  • Processed payments by accepting cash, checks and credit card payments.
  • Located and selected merchandise to verify against delivery sheet specifications.
Education and Training
High School Diploma: , Expected in 05/2004
-
Garces Memorial High School - Bakersfield, CA
GPA:
Status -

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Resume Overview

School Attended

  • Garces Memorial High School

Job Titles Held:

  • Server
  • Cook Shift Leader
  • Caller
  • Delivery Driver and Cashier

Degrees

  • High School Diploma

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