Server Resume Example Eataly - Bridgeport, Connecticut

SERVER

Summary

I'm 21 years old looking to serve and bartend full time :)

Skills

Liquor knowledge
Menu knowledge
Table setting arrangements
High-volume dining
Busy environments
Effective customer upselling
Check payment processing
Menu memorization
Price memorization
Sales Techniques
Service prioritizing

My skills:

Hardworking

Ambitious

Helpful

Not easily stressed

Punctual

MULTI TASKING

PEOPLE PERSON

Always open minded to suggestions and improvements

Always looking pretty

Experience

09/2019 to 03/2020

ServerEataly － New York , NY

Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
Promoted desserts, appetizers and specialty drinks to optimize sales.
Upsold customers and optimized table-turns to outperform average sales by [Number]%.
Restocked nonperishable food items, condiments and napkins to keep pantry well-supplied.
Partnered with host, bus person and cook to efficiently serve food and beverages.
Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
Assisted customers in selecting appetizers, entrees and desserts and recommended alternative items for food allergies and gluten intolerances.
Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
Minimized customer wait times by efficiently taking and filling large volume of orders each day.
Processed customers' payments and provided receipts.
Prepared both alcoholic and non-alcoholic beverages as specified by patrons, consistently delivering to tables or bar without spillage.
Performed walked throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
Explained menu options to guests, offered suggestions and took orders for food and beverages.
Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
Served plated dinners, buffet-style dinners and passed hors d'oeuvres for parties.
Washed buffet, restaurant and banquet items, including silverware, dishes, cooking utensils, equipment and displays.
Provided exceptional service to [Number] customers per day at [Type] establishment.
Operated POS terminals to input orders, split bills and calculate totals.
Prepared and served cold, hot and [Type] beverages to guests.
Communicated with event coordinators to verify appropriate and adequate accommodations for larger parties.
Calculated charges, issued table checks and collected payments from customers.
Reviewed identification for patrons before serving alcoholic drinks.
Met or exceeded sales targets on consistent basis with proactive promotional strategies and dessert mentions.
Rearranged tables and chairs, located or rolled extra silverware and [Action] to prepare for large groups.
Sent orders to kitchen staff by [Action].
Plated food and assessed plate presentation to maintain highest standard of food quality.
Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
Completed thorough and accurate opening and closing duties to facilitate smooth restaurant operations.
Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
Requested photo identification from patrons ordering alcoholic beverages to verify legal age of consumption.
Greeted newly seated guests quickly and efficiently.
Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
Updated repeat customers on menu changes and new food and beverage offerings to maintain quality service relationships.
Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
Designed custom private function and banquet packages for business dinners, sales presentations, club meetings, weddings and charity events.
Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
Communicated effectively with patrons to establish preferences and dietary restrictions and make food and beverage recommendations.
Presented patrons with menus and specials promptly after seating, following up to address questions before taking orders.
Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
Cleaned dishes with detergent, rinsing and sanitizing chemicals in [Number]-compartment sink.
Operated and maintained cleaning equipment and tools, including dishwasher, hand wash stations, pot-scrubbing station and trash compactor.
Assisted kitchen staff with food counts by determining number of items required for complete service.
Carefully transferred orders from kitchen and bar areas to tables and cleared plates as patrons finished food and beverage items.

01/2016 to 01/2018

ServerEdgewater Beach Resort Management, Inc. － Panama City , FL

This job requires the same skills I listed under my hooters experience, however I feel like hooters was a more personalized experience with each customer.

01/2015 to 01/2016

Server /HostessRivé Bistro － City , STATE

Same obligations as other two serving jobs however this restaurant was more upscale.

Education and Training

06/2018

High School DiplomaFairfield Ludlowe High School － City, State

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Server Resume Example

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