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Server Resume Example

Resume Score: 80%

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H
SERVER
Summary

Dynamic restaurant professional with 18 years in FOH and BOH functions. Diplomatic and engaging communicator with exceptional customer service and food handling expertise. Skilled at memorizing menu items and orders, upselling additional products and taking accurate drink and food orders.

Outgoing serving skilled at operating in fast-paced environments with demanding objectives for sales, service and quality. Talent for adapting to changing menus and policies and independently handling customer issues. Analytical problem-solver successful at managing time and preparing for future guests with efficient side work.

Skilled food service professional offering expertise in order taking, money handling and product promotion. Maintain deep understanding of menu offerings to provide expert recommendations for any desire. Familiar with special dietary requirements such as food allergies and celiac disease.

Enthusiastic patient advocate motivated to assist individuals and families with understanding personal responsibilities and rights as hospital patients.

Seasoned Patient Advocate successful at resolving conflicts, managing multiple simultaneous responsibilities and building strong relationships.

Attentive patient advocate excited to bring expertise in patient care to growing hospital. Highly accomplished in quickly building rapport with patients, performing assessments and using clinical knowledge and skills to treat patients. Committed to working as part of larger team to deliver high-quality care to diverse patient populations.

Skills
  • Liquor, wine and food service
  • Price memorization
  • Check payment processing
  • Table setting arrangements
  • Dish preparation
  • Menu memorization
  • Point of Sale (POS) system operations
  • Menu knowledge
  • Bussing expertise
  • Special dietary requirements
  • Effective customer upselling
  • Food inspection
  • Wine pairings
  • High-volume dining
  • Dining customer service
  • Food safety understanding
  • Prompt table clearance
  • Safe food handling
  • Quality control
  • Effective sales techniques
  • Seating assignment preparation
  • Sales techniques
  • Regulatory compliance
  • Conflict and dispute resolution
  • In-depth food and wine knowledge
  • Relationship management
  • Service prioritization
  • Dining crew workflow optimization
  • Conflict mediation
  • Reporting
  • Computer savvy
  • Database coordination
  • Personable nature
  • Multitasking
  • Conflict resolution
  • Proactive problem solving
  • Active listening
  • Directing visitors
  • Recording histories
  • Patient interviewing skills
  • Sterilization procedures
Experience
Server
City, StateCompany Name/Apr 2019 to Dec 2020
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Satisfied customers by keeping drinks topped off and anticipating needs such as condiments and extra napkins.
  • Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
  • Recommended daily specials, wine selections and desserts to guide patrons toward more profitable items.
  • Checked patrons' identification to ensure minimum age requirements for consumption of alcoholic beverages.
  • Discussed alternative selections with chef for guests with food allergies or gluten-free requests.
  • Recorded orders and partnered with team members to efficiently serve food and beverages.
  • Cleaned dining area between guests with efficient sweeping, glass washing and spill removal.
  • Assisted individuals in selecting meal options, including entrees and desserts and recommended alternative items for those with food allergies and gluten intolerances.
  • Communicated effectively with kitchen staff regarding customer allergies, dietary needs and other special requests.
  • Maintained table settings by removing courses, replacing utensils and refilling beverages promptly.
  • Promoted desserts, appetizers and specialty drinks.
  • Maximized team performance by training new employees on proper food handling, guest expectations and restaurant protocols.
SERVER
City, StateCompany Name/Jan 2018 to Apr 2019
  • Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
  • Arranged each place setting attractively and verified all items were clean and free from water spots and chips.
  • Managed closing duties, including restocking items and reconciling cash drawer.
  • Recommended daily specials, wine selections and desserts to guide patrons toward more profitable items.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Satisfied customers by keeping drinks topped off and anticipating needs such as condiments and extra napkins.
  • Maintained table settings by removing courses, replacing utensils and refilling beverages promptly.
  • Communicated effectively with kitchen staff regarding customer allergies, dietary needs and other special requests.
  • Prepared salads and appetizers to back up kitchen staff.
  • Assisted individuals in selecting meal options, including entrees and desserts and recommended alternative items for those with food allergies and gluten intolerances.
  • Promoted desserts, appetizers and specialty drinks.
  • Recorded orders and partnered with team members to efficiently serve food and beverages.
  • Restocked nonperishables and other items, including condiments and napkins from inventory to keep pantry well-supplied.
  • Cleaned dining area between guests with efficient sweeping, glass washing and spill removal.
  • Checked patrons' identification to ensure minimum age requirements for consumption of alcoholic beverages.
  • Completed opening and closing checklists, including emptying trash, safeguarding alcohol and polishing silverware.
  • Maximized team performance by training new employees on proper food handling, guest expectations and restaurant protocols.
  • Discussed alternative selections with chef for guests with food allergies or gluten-free requests.
  • Prepared and maintained buffet and salad bar by checking temperatures, restocking food and monitoring potential avenues of contamination.
  • Added special garnishes and other finishing touches to improve visual impact of plates and contrast or add flavor to dishes.
SERVER
City, StateCompany Name/Jul 2014 to Dec 2016
  • Checked patrons' identification to ensure minimum age requirements for consumption of alcoholic beverages.
  • Prepared and maintained buffet and salad bar by checking temperatures, restocking food and monitoring potential avenues of contamination.
  • Assisted individuals in selecting meal options, including entrees and desserts and recommended alternative items for those with food allergies and gluten intolerances.
  • Prepared salads and appetizers to back up kitchen staff.
  • Maximized team performance by training new employees on proper food handling, guest expectations and restaurant protocols.
  • Recommended daily specials, wine selections and desserts to guide patrons toward more profitable items.
  • Communicated effectively with kitchen staff regarding customer allergies, dietary needs and other special requests.
  • Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
  • Discussed alternative selections with chef for guests with food allergies or gluten-free requests.
  • Completed opening and closing checklists, including emptying trash, safeguarding alcohol and polishing silverware.
  • Promoted desserts, appetizers and specialty drinks.
  • Restocked nonperishables and other items, including condiments and napkins from inventory to keep pantry well-supplied.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Satisfied customers by keeping drinks topped off and anticipating needs such as condiments and extra napkins.
  • Recorded orders and partnered with team members to efficiently serve food and beverages.
  • Added special garnishes and other finishing touches to improve visual impact of plates and contrast or add flavor to dishes.
  • Managed closing duties, including restocking items and reconciling cash drawer.
  • Cleaned dining area between guests with efficient sweeping, glass washing and spill removal.
  • Maintained table settings by removing courses, replacing utensils and refilling beverages promptly.
  • Arranged each place setting attractively and verified all items were clean and free from water spots and chips.
PATIENT ADVOCATE
City, StateCompany Name/Feb 2012 to Jul 2014
  • Helped patients understand care, coverage and payment responsibilities and rights.
  • Documented patient activities, problems with coverage and hospital actions.
  • Provided knowledgeable and compassionate service in response to all types of patient questions and concerns.
  • Assisted patients in selecting appropriate courses of actions and obtaining needed support.
  • Managed database of patient information and frequently used computerized systems to track details.
  • Coordinated between patients and healthcare professionals to meet patient needs.
  • Utilized customer service skills and detailed system knowledge to support hospital and clinic operations.
  • Accessed patient information through variety of office software applications, maintaining strict confidentiality to remain compliant with HIPAA regulations.
  • Liaised with staff from diverse hospital departments to bring about effective resolutions to range of issues.
Education and Training
High School DiplomaALMA HIGHMay 2006City
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Resume Overview

School Attended

  • ALMA HIGH

Job Titles Held:

  • Server
  • SERVER
  • PATIENT ADVOCATE

Degrees

  • High School Diploma

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