Server Resume Example
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SERVER
Professional Summary
Talented food service professional bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling of special dietary requirements and general food safety standards.
Skills
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Work History
Server, 01/2017 to 03/2020
Hallbrook Country Club – Leawood , KS
Hallbrook Country Club – Leawood , KS
- Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals.
- Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
- Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons.
- Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
- Checked identification to enforce age regulations for alcoholic beverages.
- Bussed and reset 60 tables per shift, working efficiently to keep dining room and work areas clean.
- Replenished food items and other supplies, which included paper products and canned goods to keep pantry well-stocked during busy periods.
- Prepared beverages and filled food orders for customers.
- Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns.
- Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags.
- Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
- Asked diners about meals to assess satisfaction and collect vital feedback to improve operations.
- Supervised set up of banquet food stations and coordinated service to multiple dining areas.
- Oversaw daily operations of all members of service team, including delegating tasks, training new staff and splitting tips at end of each shift.
- Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
Bottle Service Waitress, 07/2013 to 03/2020
Hallbrook Country Club – Leawood , KS
Hallbrook Country Club – Leawood , KS
- Presented menus to patrons, answered questions about menu items and made recommendations to promote customer satisfaction.
- Preserved table appearance by removing clutter and trash, frequently checking drink levels and providing sufficient napkins.
- Prepared and maintained prep station by refilling garnishes and cleaning and drying glasses, silverware and plates.
- Directed and managed all banquet functions for [Number]-room [Type] property, including [Number] square feet of meeting space.
- Quickly and clearly communicated dining orders to kitchen staff, directing attention to special requests or dietary restrictions.
- Checked identification to enforce age regulations for alcoholic beverages.
- Achieved monthly sales goals by using successful strategies to promote specials, desserts and alcoholic beverages.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Server, 03/2014 to 12/2017
Zudars – City , STATE
Zudars – City , STATE
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Stayed up-to-date on menu changes to offer current and accurate information and help customers select optimal meal choices based on individual preferences.
- Checked identification to enforce age regulations for alcoholic beverages.
- Trained incoming staff on restaurant's practices, culture and procedures to maximize job satisfaction and productivity.
- Stored food in designated containers and storage areas to increase shelf life, improve kitchen organization and provide easy access during busy peak service times.
- Applied communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Kept server areas clean and stocked during service hours to increase efficiency while working tables.
- Greeted new customers, discussed specials, took drink orders and built immediate positive connections with guests.
- Achieved monthly sales goals by using successful strategies to promote specials, desserts and alcoholic beverages.
- Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
- Decreased customer wait times by enlisting coworkers assistance for multi-order delivery to avoid spilling or dropping food.
Education
High School Diploma: 06/2007
Westbury High School - City, State
Westbury High School - City, State
No Degree: Law (Pre-Law)Hofstra University - City, State
Associate of Science: Medical Assisting, Expected in 06/2021
Hillsborough Community College - City, State
Hillsborough Community College - City, State
Additional Information
I have not added any years of work before 2007 because I was a Minor. However, I have been Waitressing since the age of 15. There is also a slight gap in my resume. I was a stay at home Mom for a brief period of time.
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Resume Overview
School Attended
- Westbury High School
- Hofstra University
- Hillsborough Community College
Job Titles Held:
- Server
- Bottle Service Waitress
Degrees
- High School Diploma : 06/2007
No Degree : Law (Pre-Law)
Associate of Science : Medical Assisting , Expected in 06/2021
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