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Server Resume Example

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B
SERVER
Summary

Skilled food service professional offering expertise in order taking, money handling and product promotion. Maintain deep understanding of menu offerings to provide expert recommendations for any desire. Familiar with special dietary requirements such as food allergies and celiac disease.

Dynamic restaurant professional with years in FOH and BOH functions. Diplomatic and engaging communicator with exceptional customer service and food handling expertise. Skilled at memorizing menu items and orders, upselling additional products and taking accurate drink and food orders.

Dynamic restaurant professional with years in FOH and BOH functions. Diplomatic and engaging communicator with exceptional customer service and food handling expertise. Skilled at memorizing menu items and orders, upselling additional products and taking accurate drink and food orders.

Outgoing skilled at operating in fast-paced environments with demanding objectives for sales, service and quality. Talent for adapting to changing menus and policies and independently handling customer issues. Analytical problem-solver successful at managing time and preparing for future guests with efficient side work.

Dynamic restaurant professional with years in FOH and BOH functions. Diplomatic and engaging communicator with exceptional customer service and food handling expertise. Skilled at memorizing menu items and orders, upselling additional products and taking accurate drink and food orders.

Skills
  • Food safety understanding
  • Dish preparation
  • High-volume dining
  • Liquor, wine and food service
  • Prompt table clearance
Experience
Server
Leawood , KS
Hallbrook Country Club/Jun 2017 to Feb 2020
  • Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Arranged each place setting attractively and verified all items were clean and free from water spots and chips.
  • Managed closing duties, including restocking items and reconciling cash drawer.
  • Discussed alternative selections with chef for guests with food allergies or gluten-free requests.
  • Prepared and maintained buffet and salad bar by checking temperatures, restocking food and monitoring potential avenues of contamination.
  • Completed opening and closing checklists, including emptying trash, safeguarding alcohol and polishing silverware.
  • Maintained table settings by removing courses, replacing utensils and refilling beverages promptly.
  • Restocked nonperishables and other items, including condiments and napkins from inventory to keep pantry well-supplied.
  • Cleaned dining area between guests with efficient sweeping, glass washing and spill removal.
  • Promoted desserts, appetizers and specialty drinks.
  • Prepared salads and appetizers to back up kitchen staff.
Private Caregiver
Belden , MS
Lhc Group/Jan 2014 to Apr 2014
  • Oversaw and planned resident schedules by coordinating doctor appointments, exercise routines, recreational activities and family visits.
  • Worked with supervisory medical staff to review cases and improve care.
  • Helped clients maintain daily living standards by assisting with personal hygiene needs.
  • Assisted families in planning for meals and shopping for ingredients to meet nutritional plans.
  • Assisted disabled individuals to foster independence while still closely monitoring safety at all times.
  • Monitored vital signs and medication use, documenting variances and concerning responses.
  • Transported clients to locations such as medical appointments and group meetings to maintain social connections and meet medical needs.
  • Completed general housekeeping work to help clients, including preparing healthy meals and keeping personal areas neat.
  • Planned and prepared nutritious meals and snacks to meet client dietary requirements such as diabetic, low sodium and high protein.
  • Provided patients and families with emotional support and instruction in preparing healthy meals, independent living skills and adaptation to disability or illness.
  • Helped clients handle all personal needs, from simple cleaning and daily exercise to bathing and personal grooming.
  • Maintained clean and well-organized environment to promote client happiness and safety.
  • Performed light housekeeping duties such as, making beds, sweeping floors and sanitizing surfaces.
  • Worked to improve patient outlook and daily living through compassionate care.
  • Administered all necessary medications as directed by care plan.
Assistant Store Manager
Scottsdale , AZ
Genuine Parts Company/Feb 2005 to Aug 2012
  • Hired, trained and managed team of associates, including evaluating performance and enforcing disciplinary actions.
  • Hired, trained and managed team of associates, including evaluating performance and enforcing
  • Processed shipments and maintained stock shelf organization.
  • Developed and optimized store schedules to meet expected coverage demands and maintain optimal service levels.
  • Oversaw inventory management with cycle counts, audits and shrinkage control.
  • Exceeded specific team goals and resolved issues by partnering with staff to share and implement customer service initiatives.
  • Increased profits % by restructuring store layouts, enabling more efficient inventory management, financial planning and sales performance metric analysis.
  • Met budget targets by controlling expenses and eliminating wasteful behaviors.
  • Secured store perimeter and enforced procedures to minimize losses and protect store assets.
  • Delegated work to employees based on shift requirements, individual strengths and unique training.
  • Minimized financial discrepancies by accurately controlling monthly operations budget.
Store Manager
Centennial , CO
Shane Company/Aug 1998 to Mar 2008
  • Processed shipments and maintained stock shelf organization.
  • Assessed, optimized and elevated operations to target current and expected demands.
  • Reorganized sales floor, changing product layout to optimize customer flow and improve product visibility.
  • Secured store perimeter and enforced procedures to minimize losses and protect store assets.
  • Minimized financial discrepancies by accurately controlling monthly operations budget.
  • Developed and optimized store schedules to meet expected coverage demands and maintain optimal service levels.
  • Delegated work to employees based on shift requirements, individual strengths and unique training.
  • Exceeded specific team goals and resolved issues by partnering with staff to share and implement customer service initiatives.
  • Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
  • Oversaw inventory management with cycle counts, audits and shrinkage control.
  • Updated store pricing, signage and merchandising based on current promotions.
  • Met budget targets by controlling expenses and eliminating wasteful behaviors.
  • Developed and implemented promotional strategies to drive business success and maintain budgetary guidelines.
  • Delivered excellent customer service by greeting and assisting each customer.
  • Improved store status from market worst to best by implementing process improvements and identifying performance gaps for corrective action.
  • Counted cash drawers and made bank deposits.
  • Created and delivered weekly schedule assignments to staff members in timely manner so all shifts received adequate coverage.
  • Enforced adherence to policies, standards and security protocols.
  • Greeted and assisted all customers daily in high-traffic retailer.
  • Analyzed marketing information and translated into strategic plans for establishment.
  • Set and administered annual operating budget, consistently maintaining controls and preventing overages.
  • Conducted evaluations of hardware and software solutions and products from diverse vendors to develop estimates, negotiate contracts and make effective selections.
  • Oversaw inventory tracking, management and physical inventory counts.
  • Resolved customer problems by investigating issues, answering questions and building rapport.
  • Established, enforced and updated policies keeping business agile and responsive to changing market conditions.
  • Kept accounts current and funds deposited to keep on-site cash low.
  • Oversaw inventory management to minimize waste.
  • Managed store appearance, including merchandising and displays, signage, decorations and cleaning.
Education and Training
High School DiplomaC.E. Byrd High SchoolMay 1985City, State
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How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

91Good
Resume Strength
  • Typos

Resume Overview

School Attended

  • C.E. Byrd High School

Job Titles Held:

  • Server
  • Private Caregiver
  • Assistant Store Manager
  • Store Manager

Degrees

  • High School Diploma

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