Server Resume Example
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SERVER
Professional Summary
Motivated customer service specialist with over 12 years customer/guest based experience in a fast-paced, team-based environment.
Skills
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Work History
ServerAug 2015 - Current
Johns Hopkins MedicineWestminster , MD
Johns Hopkins MedicineWestminster , MD
- Assisted diners with obtaining food from buffet/serving table as needed.
- Assisted in maintaining preparation and service areas in a sanitary condition
- Cleaned and organized eating, service, and kitchen areas
- Cleaned and sterilized equipment and facilities
- Filled beverage and ice dispensers
- Greeted each customer with friendly eye contact
- Performed all transactions in a cordial, efficient and professional manner
- Spoke with patrons to ensure satisfaction with food and service
- Swept and scrubbed floors
- Wiped tables and seats with dampened cloths, and replaced dirty tablecloths
- Cleaned work areas, equipment, utensils, dishes, and silverware
Head Server And TrainerApr 2013 - Jun 2015
Merlin EntertainmentColumbus , OH
Merlin EntertainmentColumbus , OH
- Answered telephone calls and responded to inquiries.
- Assisted in maintaining preparation and service areas in a sanitary condition
- Assertively upsold alcoholic beverages, appetizers and desserts.
- Rectified guest complaints quickly and efficiently.
- Maintained clean table settings by removing courses as completed, replacing utensils and refilling beverages.
- Relayed orders to bar and kitchen quickly and accurately.
- Precisely described menu items and special offerings and appropriately identified wine pairings.
- Provided friendly and attentive service and exceptional hospitality.
- Guided guests through menus while demonstrating thorough knowledge of the food, beverages and ingredients.
- Followed all safety and sanitation policies when handling food and beverage to uphold proper health standards.
- Provided excellent customer service
- Trained new employees
- Spoke with patrons to ensure satisfaction with food and service
LifeguardApr 2012 - Oct 2013
Typhoon LagoonCity , STATE
Typhoon LagoonCity , STATE
- First Aid
- cpr
- oxygen
- maintain a clean and safe environment
- assist guest with questions about park
- clean park after closing
Server/ TrainerJul 2011 - Mar 2012
Bj's BrewhouseCity , STATE
Bj's BrewhouseCity , STATE
- Answered telephone calls and responded to inquiries.
- Assigned patrons to tables suitable for their needs and according to rotation.
- Assisted in maintaining preparation and service areas in a sanitary condition
- Greeted each customer with friendly eye contact
- Performed all transactions in a cordial, efficient and professional manner
- Stocked service stations with items such as ice, napkins, and straws
- Trained new employees
Server/ HostJun 2010 - Jun 2011
Hilton OrlandoCity , STATE
Hilton OrlandoCity , STATE
- Answered and quickly redirected up to [Number] calls per [Time period].
- Planned and coordinated logistics and materials for board meetings, committee meetings and staff events.
- Assertively upsold alcoholic beverages, appetizers and desserts.
- Rectified guest complaints quickly and efficiently.
- Verified amount of cash in the cash drawer against the day's receipts.
- Maintained clean table settings by removing courses as completed, replacing utensils and refilling beverages.
- Guided guests through menus while demonstrating thorough knowledge of the food, beverages and ingredients.
- Provided friendly and attentive service and exceptional hospitality.
- Developed and maintained positive working relationships with others to reach business goals.
- Immediately reported accidents, injuries or unsafe work conditions to manager and completely and promptly filled out required safety forms.
- Routinely cleaned work areas, glassware and silverware throughout each shift.
- Quickly recorded transactions in MICROS system to deliver prompt service.
- Diligently informed kitchen staff of customer concerns, recook orders and dish availability.
- Routinely supported other areas of the restaurant as requested, including answering telephones and completing financial transactions for other staff members.
- Displayed enthusiasm and knowledge about the restaurant's menu and products.
- Consistently offered professional, friendly and engaging service.
Education
High School Diploma: 2006
Olympia High SchoolCity, State
Olympia High SchoolCity, State
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Resume Overview
School Attended
- Olympia High School
Job Titles Held:
- Server
- Head Server And Trainer
- Lifeguard
- Server/ Trainer
- Server/ Host
Degrees
- High School Diploma : 2006
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