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Server Resume Example

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SERVER
Professional Summary
Motivated customer service specialist with over 12 years customer/guest based experience in a fast-paced, team-based environment.
Skills
  • Excellent communication skills
  • Customer service-oriented
  • MS Windows proficient
  • Quick learner
  • Strong client relations
  • POS systems expert
  • ?
  • General knowledge of computer software
  • Honest, trustworthy and punctual
  • On time and reliable
  • Proficient in customer service
Work History
ServerAug 2015 - Current
Company NameCity, State
  • Assisted diners with obtaining food from buffet/serving table as needed.
  • Assisted in maintaining preparation and service areas in a sanitary condition
  • Cleaned and organized eating, service, and kitchen areas
  • Cleaned and sterilized equipment and facilities
  • Filled beverage and ice dispensers
  • Greeted each customer with friendly eye contact
  • Performed all transactions in a cordial, efficient and professional manner
  • Spoke with patrons to ensure satisfaction with food and service
  • Swept and scrubbed floors
  • Wiped tables and seats with dampened cloths, and replaced dirty tablecloths
  • Cleaned work areas, equipment, utensils, dishes, and silverware
Head Server And TrainerApr 2013 - Jun 2015
Company NameCity, State
  • Answered telephone calls and responded to inquiries.
  • Assisted in maintaining preparation and service areas in a sanitary condition
  • Assertively upsold alcoholic beverages, appetizers and desserts.
  • Rectified guest complaints quickly and efficiently.
  • Maintained clean table settings by removing courses as completed, replacing utensils and refilling beverages.
  • Relayed orders to bar and kitchen quickly and accurately.
  • Precisely described menu items and special offerings and appropriately identified wine pairings.
  • Provided friendly and attentive service and exceptional hospitality.
  • Guided guests through menus while demonstrating thorough knowledge of the food, beverages and ingredients.
  • Followed all safety and sanitation policies when handling food and beverage to uphold proper health standards.
  • Provided excellent customer service
  • Trained new employees
  • Spoke with patrons to ensure satisfaction with food and service
LifeguardApr 2012 - Oct 2013
Company NameCity, State
  • First Aid
  • cpr
  • oxygen
  • maintain a clean and safe environment
  • assist guest with questions about park
  • clean park after closing
Server/ TrainerJul 2011 - Mar 2012
Company NameCity, State
  • Answered telephone calls and responded to inquiries.
  • Assigned patrons to tables suitable for their needs and according to rotation.
  • Assisted in maintaining preparation and service areas in a sanitary condition
  • Greeted each customer with friendly eye contact
  • Performed all transactions in a cordial, efficient and professional manner
  • Stocked service stations with items such as ice, napkins, and straws
  • Trained new employees
Server/ HostJun 2010 - Jun 2011
Company NameCity, State
  • Answered and quickly redirected up to [Number] calls per [Time period].
  • Planned and coordinated logistics and materials for board meetings, committee meetings and staff events.
  • Assertively upsold alcoholic beverages, appetizers and desserts.
  • Rectified guest complaints quickly and efficiently.
  • Verified amount of cash in the cash drawer against the day's receipts.
  • Maintained clean table settings by removing courses as completed, replacing utensils and refilling beverages.
  • Guided guests through menus while demonstrating thorough knowledge of the food, beverages and ingredients.
  • Provided friendly and attentive service and exceptional hospitality.
  • Developed and maintained positive working relationships with others to reach business goals.
  • Immediately reported accidents, injuries or unsafe work conditions to manager and completely and promptly filled out required safety forms.
  • Routinely cleaned work areas, glassware and silverware throughout each shift.
  • Quickly recorded transactions in MICROS system to deliver prompt service.
  • Diligently informed kitchen staff of customer concerns, recook orders and dish availability.
  • Routinely supported other areas of the restaurant as requested, including answering telephones and completing financial transactions for other staff members.
  • Displayed enthusiasm and knowledge about the restaurant's menu and products.
  • Consistently offered professional, friendly and engaging service.
Education
High School Diploma: 2006
Olympia High SchoolCity, State
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Resume Overview

School Attended

  • Olympia High School

Job Titles Held:

  • Server
  • Head Server And Trainer
  • Lifeguard
  • Server/ Trainer
  • Server/ Host

Degrees

  • High School Diploma : 2006

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