Over 2 years' varied and increasingly responsible experience in secretarial capacities
Highly skilled in greeting customers and answering phone calls
Proven ability to handle multiple, competing priorities in an effective manner
Self - motivated, accountable individual with exceptional leadership and communication skills
Adaptable team - oriented professional who is ready to solve technological and business challenges
Attention to detail, excellent planning, organizing and time management skills.
Significant experience in customer service to a diverse group of individuals.
Experience with order work supplies and maintain records.
Very good at customer service.
Good communication skill.
Ability to work with fast paced environment. *Expert in Microsoft office (Excel, Powerpoint, word).
Ability to learn new software applications.
Responsible Cashier experienced at managing front of store needs in busy environments.
Friendly and energetic with strong communication and organizational abilities.
Seeking role of increased responsibility where strengths in service and sales will be valuable.
Skilled Cashier with excellent track record in managing professional register operations. Hard-working and diligent team player with strong mathematical and customer service skills.
Microsoft Office Applications; Microsoft Office( Excel, power point, word)
Computer Aided Design; CAD Key
Software Applications; C++, Java, MatLab, SQL
Office procedure, Data management , IT skills , Customer service , Reception support
Diary management, Filing / archiving
ServerFeb 2013 to Jul 2016 Longhorn Steak House － San Antonio, TX.
Provide quality customer service to a diverse group of guests and tenants.
Operated in a team oriented environment.
Certified as a trainer and aid in maintaining employees for longhorn steak house.
Accepted payment from customers and made change as necessary.
Apportioned and served food to facility residents, employees, or patrons
Attempted to limit problems and liability related to customers' excessive drinking
Greeted customers in the restaurant or drive-thru, took and rang up orders, handled payment and thanked customers .
Located items requested by customers
Delivered exceptional service by greeting and serving customers in a timely, friendly manner.
Suggested additional items to customers, as appropriate, to increase restaurant sales.
Completed closing duties, including restocking items and closing out the cash drawer.
Effectively used items in stock to decrease waste and profit loss.
Correctly calculated charges, issued bills and collected payments
Maintained a professional tone at all times, including during peak rush hours.
Received frequent customer compliments for going above and beyond normal duties.
ManagerMar 2010 to Dec 2012 L.S Food Mart － San Antonio, TX.
Opened and closed the store, including counting cash, opening and closing cash registers and creating staff assignments.
Placed special merchandise orders for customers.
Maintained friendly and professional customer interactions. Verified that all merchandising standards were maintained on a daily basis. Manager of a team of professionals.
Responsible for the management of the store.
Input data to prepare dally sales reports and regularly use weekly and monthly data to develop sales and promotional strategies using Microsoft office.
Sorted and distributed incoming communication data, including faxes, letters and emails.
Resolved customer complaints by exchanging merchandise, refunding money and adjusting bills. Trained in negotiations and time management.
Received and processed cash and credit payments for in-store purchases. handling cash, making deposit.
Administrative AssistantAug 2007 to Jan 2010 Land Lock Travel Agency － New York, NY.Increased quarterly sales by 20%.
Prepare, record, check over and proofread correspondence, invoices, presentations, brochures, publications, reports and relevant material.
Record and prepare minutes of meetings.
Maintained the office database - retrieved and organized information for individual employees and clients.
Organize travel schedules and book reservations.
Determine and launch office procedures.
Open and distribute incoming regular and electronic mail and other material and co-ordinate the flow of information internally and with other departments and organizations.
Set up and uphold manual and automated information filing systems.
Order workplace supplies and maintain record.
Schedule and verify appointments and meetings of managers.
Cash handling, checking balance, keeping record of credit and debit transaction.
Associate Degree, Business AdministrationDec 2012Jefferson State Community College － Birmingham, AL.Business Administration Business Statistics, Accounting, Economics, and many more subjects beneficial for success
Accounting, brochures, Computer Aided Design, clients, Customer service, Data management, Economics, electronic mail, faxes, Filing, letters, meetings, Excel, Microsoft Office, Microsoft Office Applications, power point, word, presentations, publications, quality, Reception, sales, sales reports, Statistics, trainer, website, cash handling, Creative Problem Solving, Credit and Collections,