LiveCareer-Resume

server resume example with 7+ years of experience

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Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Professional Summary

Helpful waiter capable of processing customer transactions, organizing reservations and coordinating dining room staff. Demonstrated success in working with staff to create unique dining experiences. Offering 7 years of experience working in fast pase restaurant and fine dinning restaurant settings.

Skills
  • Server support
  • Server Management
  • Server maintenance
  • Sale expertise
  • Table setting
  • Item promotion
  • High-volume dining
  • Menu memorization
  • Cash handling
  • Wine service
  • Stocking and replenishing
  • Hospitality service expertise
  • Beverage preparation
  • Tableside service
  • Menu presentation
  • Food preparation
  • Dining area cleanliness
Work History
10/2019 to Current Server Loomis Communities Inc | Springfield, MA,
  • Kept register accurate through correct billing, payment processing and cash management practices.
  • Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously.
  • Monitored guests for intoxication and immediately reported concerns to management.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Collected credit card, cash and gift certificate payments from customers and made proper change for cash transactions.
  • Cleaned outdoor eating area and indoor dining room by wiping tables, placing trash in receptacles and restocking napkin dispensers.
  • Prepared beverages and filled food orders for customers.
  • Greeted and maintained relationships with regular customers.
  • Arranged tables for customers, following established preparation procedures to provide guests with excellent experiences and foster repeat business.
  • Replenished food items and other supplies, which included paper products and canned goods to keep pantry well-stocked during busy periods.
03/2019 to 10/2019 Server Loomis Communities Inc | Amherst, MA,
  • Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags.
  • Prepared beverages and filled food orders for customers.
  • Replenished food items and other supplies, which included paper products and canned goods to keep pantry well-stocked during busy periods.
  • Checked identification to enforce age requirement for alcoholic beverages.
  • Arranged tables for customers, following established preparation procedures to provide guests with excellent experiences and foster repeat business.
  • Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns.
  • Greeted and maintained relationships with regular customers.
  • Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals.
01/2015 to 02/2018 Fine Dining Server Urbana Country Club | Urbana, IL,
  • Took and submitted orders, including customer preferences and dietary requirements.
  • Learned and utilized extensive bar and wine knowledge to enhance guest dining experiences.
  • Suggested wine pairings to go with specific menu items.
  • Ran food from chefs to guest tables including dishes that required special serving techniques.
  • Rolled silverware, set up tables and polished glassware and silverware.
  • Managed sections for smooth flow of guests and orders.
  • Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
  • Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
  • Printed dining checks with total due, collected payment and offered receipts to complete transactions.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
  • Quickly and clearly communicated dining orders to kitchen staff, directing attention to special requests or dietary restrictions.
  • Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
  • Checked guests' identification before serving alcoholic beverages.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Applied communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
  • Kept track of event finances, including initial deposits, due payments and final balances.
  • Stayed up to date on menu changes to offer current and accurate information, answer questions and help customers select optimal meal choices based on individual preferences.
  • Greeted new customers, discussed specials, took drink orders and built immediate positive connections with guests.
08/2012 to 07/2014 Server Loomis Communities Inc | South Hadley, MA,
  • Monitored guests for intoxication and immediately reported concerns to management.
  • Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags.
  • Cleaned outdoor eating area and indoor dining room by wiping tables, placing trash in receptacles and restocking napkin dispensers.
  • Greeted and maintained relationships with regular customers.
  • Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
  • Kept register accurate through correct billing, payment processing and cash management practices.
  • Collected credit card, cash and gift certificate payments from customers and made proper change for cash transactions.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously.
  • Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
  • Replenished food items and other supplies, which included paper products and canned goods to keep pantry well-stocked during busy periods.
  • Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns.
  • Prepared beverages and filled food orders for customers.
Education
Expected in 05/2012 to to High School Diploma | Indio High School, Indio, CA GPA:

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Resume Overview

School Attended

  • Indio High School

Job Titles Held:

  • Server
  • Server
  • Fine Dining Server
  • Server

Degrees

  • High School Diploma

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