Server Resume Example

• Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
• Delivered memorable experiences to every guest to enhance loyalty and promote repeat business.
• Collected payments and discussed expected wait times with customers to maximize satisfaction.
• Supported guests by quickly resolving questions and concerns.
• Kept drawers accurate, current and secure by checking bills for counterfeit markers, storing large bills and keeping adequate change.
• Documented customer orders and informed kitchen staff of special requirements.
• Consistently met upsell goals by highlighting target merchandise with strategic promotional approaches.
• Wrapped and bagged items sold to customers to protect from damage and allow for easy carry-out.
• Worked closely with Manager to solve problems and handle customer complaints.
• Counted cash in register drawer to balance register at beginning and end of shift.

My responsibilities include maintaining a quick seating service to our customers, as well as a quick take out experience.

• Immediately reported accidents, injuries or unsafe work conditions to manager.
• Quickly recorded transactions in MICROS system to deliver prompt service.
• Assisted in cashiering and Point of Sale (POS) system procedures during busy hours.
• Resolved guest complaints quickly and efficiently.
• Stocked and maintained cleanliness of stations.
• Provided friendly and attentive service.
• Moved and arranged tables, chairs and place settings and organized seating for groups with special needs.
• Developed and maintained positive working relationships with others to reach business goals.
• Guided guests through menus while demonstrating thorough knowledge of the food, beverages and ingredients.
• Routinely supported other areas of the restaurant as requested, including answering telephones and completing financial transactions for other staff.
• Inspected, pulled and stacked cleaned items and sent soiled items back for re-scrubbing and re-washing.

• Washed and disinfected kitchen area, floors, tables, tools, knives and equipment.
• Bussed and reset tables and kept dining room and work areas clean.
• Quickly set up and cleared tables and stocked all service stations.
• Folded napkins throughout the day to maintain an adequate supply.
• Moved and arranged tables, chairs and place settings and organized seating for groups with special needs.
• Inspected, pulled and stacked cleaned items and sent soiled items back for re-scrubbing and re-washing.
• Bussed, cleared, cleaned and set tables in a quiet and efficient manner.
• Maintained clean and presentable tables with tableware, spotless glassware, silverware and linens.