Server Resume Example

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,
Professional Summary

Regardless of the job title, have always been dependable, trustworthy and hard working. programmed to be the best and always strive for that goal. Honesty, caring and strong character are of great importance. Responsible delivery driver brings great safety record, clean driving history and focus on customer satisfaction. Dependable in handling end-to-end deliveries without damages. Maintains clean, neat and professional vehicle. Physically fit reliable employee seeking delivery driver position. Offering excellent communication and good judgment. Dedicated delivery driver professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

  • Organizational skills, processing , sorting, completing daily tasks in timely manner
  • Communication skills to convey effectively and accurately with other team members
  • Ability to perform tasks with little to no supervision
  • Anticipate and troubleshoot issues in order to keep efficient work pace
  • Teamwork with other co-workers and superiors to ensure proper workflow
  • Performing work that can be physically demanding with relative ease and efficiency
  • Developing strong trusting relationships in workplace
  • Knowledge of state roads and highways
  • Map reading and navigation skills
  • Logistics Knowledge
  • Materials transport
  • Safety-conscious
  • Safety and compliance
Work History
03/2017 to Current Server National Church Residences | Belpre, OH,
  • Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
  • Cleaned and coordinated cleaning of indoor and outdoor dining spaces- wiping tables, placing trash in receptacles and replenishing supplies.
  • Kept register accurate through correct billing, payment processing and cash management practices.
  • Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously.
  • Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
  • Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags.
  • Replenished food items and other supplies, which included paper products and canned goods to keep pantry well-stocked during busy periods.
  • Greeted and maintained relationships with regular customers.
  • Arranged tables for customers, following established preparation procedures to provide guests with excellent experiences and foster repeat business.
  • Bussed and reset 20 tables per shift, working efficiently to keep dining room and work areas clean.
01/2013 to 03/2016 FID Processor Bryanlgh Medical Center | Grand Island, NE,
  • Kept warehouse clean and organized to maximize team efficiency and productivity
  • Strapped items down over protective padding to secure throughout transportation
  • Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors to obtain replacements or refunds
  • Used hand-held scanners and physical logs to accurately track item movements
  • Fastened documentation, including receipts, packing slips and bill of lading, to shipments leaving facility
  • Prevented load shifting or damage by using bracing and strapping techniques
  • Coordinated daily work strategies, following oral and written instructions to properly move and ship products
  • Surrounded items in cling film, padded blankets and tape to protect from damage
  • Assembled orders and packed items for shipment, conveying orders to shipping personnel
  • Alerted supervisors and coworkers of hazards and other issues for quick resolutions
  • Listened closely during team meetings to gain complete understanding of duties required for each shift, completing priority tasks first
  • Prepared pallets of boxes for easy transportation between customer and storage locations
  • Handled daily customer service aspects, including maintaining positive and ongoing relationships with external customers and freight partners
  • Removed jams and unblocked conveyor system to maintain flow of goods
  • Emptied aisles of debris, cleaned floors and rearranged inventory to provide tidy and obstacle-free warehouse floor
  • Quickly answered all job-related inquiries from supervisor and delivered updates on anticipated task completion times
  • Shipped material and performed boxing, packing, labeling and preparation of any related documents
  • Kept storage areas organized, clean and secure to fully protect company assets processed
  • Assembled and filled at least 3000 shipments per day and prepared all shipping documentation
  • Shipped material and performed boxing, packing, labeling and preparation of related documents
  • Verified documentation and condition of freight to assure quality standards were achieved
03/2012 to 01/2013 Customer Service Associate Lowe's Home Improvement | City, STATE,
  • Managed customer relations and customer service through daily communication and interaction
  • Exceeded service objectives by applying proven customer service and sales best practices
  • Evaluated customer information to explore issues, develop potential solutions and maintain high-quality service
  • Conferred with customers about concerns with products or services to resolve problems and drive sales
  • Skilled using cash register including processing sales discounts and refunds
  • Cultivated customer loyalty, promoted repeat customers and improved sales
  • Processed purchases and handled payment transactions using POS system
  • Surpassed performance goals by approaching all interactions with resourcefulness, organization and customer-centric solutions
  • Utilized basic sales strategy to engage customers and present solutions to suit individual needs
  • Engaged customers on phone by greeting them, answering questions on products or services and asking questions to identify needs
  • Energized and motivated in performing sales floor activities including merchandising and selling
  • Informed customers about special promotions and provided detailed information for various products
  • Issued receipts and processed refunds, credits, or exchanges
  • Supported branding strategy by ensuring product displays aligned with corporate standards
  • Demonstrated items to customers and created customer awareness, interest and sales
  • Trained in loss prevention, visual merchandising and general sales skills
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns
  • Assisted with price verifications and implemented adjustments for discounts or promotions
  • Maintained clean sales floor and straightened and faced merchandise
  • Maintained clean personal appearance, modeled store's outfits when working clothing department settings and wore uniforms per company policy
  • Greeted customers entering store and promoted sales or special programs
10/1998 to 09/2007 Courier/ Delivery Driver About Town Couriers, LLC | City, STATE,
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Contacted customers prior to delivery to confirm and coordinate delivery times.
  • Fostered positive working relationships with regular customers.
  • Updated dispatchers frequently to convey changes such as route issues or weather delays potentially impacting delivery schedules.
  • Performed walk around on delivery vehicle before beginning shift to verify correct and safe operating order.
  • Delivered packages to customer doorsteps and business offices.
  • Verified daily deliveries against shipping instructions before delivering to customers.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Communicated customer complaints, requests and feedback to company management for swift resolution.
  • Completed inspections daily to identify needed upkeep on vehicles and document performance concerns.
  • Operated vehicles to move personal, business and industrial goods.
  • Minimized company liability and risks to loads by obeying traffic laws.
  • Conferred with dispatch to relay delays, receive route and adjust plans to meet daily targets.
  • Planned delivery routes and most efficient methods of distribution.
  • Successfully avoided time delivery delays by carefully planning best routes.
  • Maintained contact with dispatching team and management for open communication about delays or other delivery issues.
  • Coordinated efficient routes for optimal delivery scheduling and maximum daily performance.
  • Reviewed routes and expected delivery time frames to determine order of deliveries.
  • Built and maintained professional relationships with customers, which boosted business by 10%
  • Communicated route progress to dispatcher, noting traffic and construction issues to avoid delays for critical deliveries
  • Followed company policies and procedures during shift
  • Developed strong sense of most efficient routes to avoid traffic and construction on local roads and highways
  • Operated vehicle safely in highly congested areas with no traffic violations
  • Greeted recipients, delivered packages and parcels and acquired proper signatures for all deliveries
  • Established lasting relationships with customers by delivering packages on time, interacting professionally and responding promptly to questions
  • Developed strong interpersonal and communication skills from interacting professionally with dispatchers, upper management and peers
  • Drove safely at all times to avoid accidents and harm
Expected in | Radiology Technician Coastal Pines Technical College, Waycross, GA, GPA:
Expected in | Health And Fitness Promotion Georgia Southern University, Statesboro, GA, GPA:
Expected in 1991 High School Diploma | Fullington Academy, Pinehurst, GA, GPA:

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Resume Strength

  • Formatting
  • Length
  • Personalization
  • Strong Summary
  • Target Job
  • Typos
  • Word Choice

Resume Overview

School Attended
  • Coastal Pines Technical College
  • Georgia Southern University
  • Fullington Academy
Job Titles Held:
  • Server
  • FID Processor
  • Customer Service Associate
  • Courier/ Delivery Driver
  • Some College (No Degree)
  • Some College (No Degree)
  • High School Diploma

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