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Server Resume Example

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Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary

Sociable Waiter with 6 years experience in waiting tables and 8 years total experience with the food and service industry, skilled at operating in fast-paced environments with demanding objectives for sales, service and quality. Enthusiastic team player successful at multitasking and delivering friendly, prompt service to all customers. Well-versed in maintaining clean and orderly tables, making personalized menu recommendations and managing closing duties such as reconciling cash drawers and restocking items to prepare for following shift. Dependable and loyal employee who always gets along well with coworkers, management, and guests.

Skills
  • Effective customer upselling
  • Food inspection
  • Liquor, wine and food service
  • Dining customer service
  • Point of Sale (POS) system operations
  • Menu memorization
  • High-volume dining
  • Food safety understanding
  • Table Bussing
  • Sales Techniques
  • Safe food handling
  • Regulatory compliance
  • Service prioritization
  • POS system transactions
Experience
01/2019 to 06/2021
Server Oakview At Home Thousand Oaks, CA,
  • Greeted customers, answered questions and recommended specials, alcoholic beverages, and desserts to increase profits.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
  • Promoted desserts, appetizers and specialty drinks to optimize sales.
  • Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Provided exceptional service to high volume of daily customers.
  • Cleared table and bussed dishes to allow for quick setups.
  • Maintained accuracy while handling payments, giving change and printing receipts to customers.
  • Stocked server areas with supplies before, during and after shifts.
  • Set up dining room to meet hospitality and service standards.
  • Resolved customer concerns with friendly and knowledgeable service.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Developed strong and lasting resident relationships.
  • Answered guest questions regarding menu, food and beverage preparation, recipe ingredients and allergens.
  • Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
09/2015 to 12/2018
Server Oakview At Home Thousand Oaks, CA,
  • Greeted customers, answered questions and recommended specials, specialty drinks, and desserts to increase profits.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
  • Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Provided exceptional service to high volume of daily customers.
  • Cleared table and bussed dishes to allow for quick setups.
  • Resolved customer concerns with friendly and knowledgeable service.
  • Developed strong and lasting relationships with guests.
  • Answered guest questions regarding menu, food and beverage preparation, recipe ingredients and allergens.
  • Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
  • Implemented sanitary food handling, holding and service protocols.
06/2013 to 08/2015
Shift Leader Meritage Hospitality Group Inc Plainfield, CT,
  • Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements.
  • Delegated tasks to employees and monitored activities and task completion.
  • Supervised, motivated and led employees to maintain productivity and customer service levels.
  • Upheld company standards and compliance requirements for operations and cleanliness.
  • Complied with company safety procedures, policies and regulations to promote safe working environment.
  • Positioned skilled staff in key areas throughout shift to optimize department productivity.
  • Coordinated daily shift changes to facilitate tasks and handle special needs or requests.
  • Greeted guests pleasantly, discussing specialty flavors and answering allergen concerns.
  • Served and scooped ice cream, following sizing specifications.
  • Cleaned counters, tables and fountain equipment thoroughly to keep sanitary, following quality checkpoints.
  • Maintained cleanliness of showcase, lobby and patio area, remaining attentive to trash, tables and chairs.
Education and Training
Expected in 12/2021
Bachelor of Arts: Political Science And Philosophy
University of North Carolina At Wilmington - Wilmington, NC
GPA:
  • Will receive a Bachelors in both Political Science and Philosophy
  • Minor in Business
  • Dean's List Honoree Fall 2017-Spring 2020, as well as Spring 2021, with a lapse during the Coronavirus pandemic
  • 3.55 GPA
  • Projected to graduate with Cum Laude Honors

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Resume Overview

School Attended
  • University of North Carolina At Wilmington
Job Titles Held:
  • Server
  • Server
  • Shift Leader
Degrees
  • Bachelor of Arts