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Server Resume Example

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SERVER
Summary

Outgoing Server skilled at operating in fast-paced environments with demanding objectives for sales, service and quality. Talent for adapting to changing menus and policies and independently handling customer issues. Analytical problem-solver successful at managing time and preparing for future guests with efficient side work.

High-energy restaurant professional skilled at welcoming guests, maintaining entrances and balancing server loads to optimize operations. Smoothly set up reservations, coordinate events and monitor routine dining room activities. Collaborative, hardworking and efficient in prioritizing and handling simultaneous tasks.

Skills
  • Prompt table clearance
  • Wine pairings
  • High-volume dining
  • Dish preparation
  • Menu knowledge
  • Liquor, wine and food service
  • Bussing expertise
  • Effective customer upselling
  • Check payment processing
  • Table setting arrangements
  • Dining customer service
  • Point of Sale (POS) system operations
  • Menu memorization
  • Safe food handling
  • Effective sales techniques
  • Seating assignment preparation
  • Conflict and dispute resolution
  • Relationship management
Experience
Server|Red Lobster Hospitality LLC - Coeur D'Alene, ID|07/2017 - 10/2018
  • Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
  • Satisfied customers by keeping drinks topped off and anticipating needs such as condiments and extra napkins.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Checked patrons' identification to monitor minimum age requirements for consumption of alcoholic beverages.
  • Arranged each place setting attractively using clean, chip-free plates and utensils.
  • Managed closing duties, including restocking items and reconciling cash drawer.
  • Promoted desserts, appetizers and specialty drinks.
  • Completed opening and closing checklists, including emptying trash, safeguarding alcohol and polishing silverware.
  • Prepared salads and appetizers to back up kitchen staff.
  • Partnered with team members to efficiently serve food and beverages.
  • Restocked nonperishables and other items, including condiments and napkins from inventory to keep pantry well-supplied.
  • Cleaned dining area between guests with efficient sweeping, glass washing and spill removal.
  • Addressed any concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Updated repeat customers on menu changes and new food and beverage offerings to maintain quality service relationships.
  • Applied safe food handling and optimal cleaning strategies to protect customers and maintain proper sanitation.
  • Met or exceeded sales targets on consistent basis with proactive promotional strategies and dessert mentions.
Certified Nursing Assistant|Lacrosse Rehabilitation and Nursing Home - Coeur D'Alene, ID|07/2016 - 07/2017
  • Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
  • Documented patient intake and dietary requirements and assisted with feeding.
  • Conducted routine checks on standard patient vitals, including blood pressure, blood sugar and heart rate.
  • Documented activities and recorded information in EMR system.
  • Responded to patient alarms and needs-assessment requests to identify course of treatment.
  • Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
  • Managed and maintained patient rooms, shared-living areas and nursing stations.
  • Collected specimens, monitored vitals and maximized patient comfort.
  • Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
  • Examined and addressed lacerations, contusions and other physical symptoms in need of further attention.
  • Exhibited compassionate care and communication regarding issues surrounding death and dying.
  • Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
  • Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
  • Volunteered to work additional shifts and overtime during busy periods to maintain proper staffing and floor coverage.
  • Documented information in patient charts and communicated status updates to interdisciplinary care team.
  • Used mobility devices and stand to sit lifts and hoyer lifts equipment to transport patients.
Certified Nursing Assistant|Life Care Centers Of America - Coeur D'Alene, ID|02/2016 - 07/2017
  • Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
  • Documented patient intake and dietary requirements and assisted with feeding.
  • Conducted routine checks on standard patient vitals, including blood pressure, blood sugar and heart rate.
  • Documented activities and recorded information in EMR system.
  • Responded to patient alarms and needs-assessment requests to identify course of treatment.
  • Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
  • Managed and maintained patient rooms, shared-living areas and nursing stations.
  • Collected specimens, monitored vitals and maximized patient comfort.
  • Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
  • Examined and addressed lacerations, contusions and other physical symptoms in need of further attention.
  • Exhibited compassionate care and communication regarding issues surrounding death and dying.
  • Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
  • Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
  • Volunteered to work additional shifts and overtime during busy periods to maintain proper staffing and floor coverage.
  • Collaborated with interdisciplinary healthcare teams to provide high-quality patient care.
  • Documented information in patient charts and communicated status updates to interdisciplinary care team.
  • Consulted with nurses to develop patient care plans and evaluate treatment options.
  • Used mobility devices and sit to stand lift and hoyer lift equipment to transport patients.
  • Cleaned and sanitized rooms and equipment using aseptic technique to prevent infection and cross-contamination.
  • Used mobility devices and wheel chairs and stand by assistance with walkers equipment to transport patients.
  • Supported diagnostic and treatment procedures, including setting up and operating specialized medical equipment.
Medical Biller|Current Medical Services - Coeur D'Alene, ID|10/2014 - 02/2016
  • Performed routine quality assurance audits to ensure data integrity.
  • Submitted and processed over 100 insurance claims per day to conduct medical code verifications and assessments.
  • Participated in educational opportunities, including workshops, seminars and training classes to gain a stronger education in industry updates and federal regulations.
  • Completed and submitted appeals.
  • Performed with precision by entering data accurately and researching to resolve questions.
  • Collected, posted and managed patient account payments.
  • Reconciled codes against services rendered.
  • Reviewed all claims for accurateness and appropriateness.
  • Investigated denials and collaborated with internal team members and third-party representatives to identify solutions.
  • Assessed billing statements for correct diagnostic codes and identified problems with coding.
  • Sought clarification from physicians and other hospital personnel for answers to any needed coding interpretations prior to abstracting records.
  • Checked claims coding for accuracy with ICD-10 standards.
  • Analyzed patients' encounter forms diagnosis codes to validate accuracy, completeness and specificity.
Education and Training
Coeur D'alene High School||Coeur D'alene, ID|06/2005High School Diploma
Williston State College|Williston, NDSome College (No Degree): Generals For Nursing
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Resume Overview

Companies Worked For:

  • Red Lobster Hospitality LLC
  • Lacrosse Rehabilitation and Nursing Home
  • Life Care Centers Of America
  • Current Medical Services

School Attended

  • Coeur D'alene High School
  • Williston State College

Job Titles Held:

  • Server
  • Certified Nursing Assistant
  • Medical Biller

Degrees

  • High School Diploma
    Some College (No Degree) : Generals For Nursing

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