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Server Resume Example

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BS
SERVER
Professional Summary

Communicative server dedicated to providing elevated service and providing unforgettable guest experiences. Creative floor leader offering 15t years experience providing service to 50 dinner guests at high end restaurants. Detailed organizer of service operations with versatility in stressful circumstances.

Work History
World Fusion - ServerLecanto, FL02/2018 - 08/2020
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons.
  • Supervised restocking of salad bar and buffet for lunch and dinner service.
  • Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously.
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
  • Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags.
  • Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
  • Kept register accurate through correct billing, payment processing and cash management practices.
  • Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
  • Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
  • Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals.
  • Cleaned and coordinated cleaning of indoor and outdoor dining spaces- wiping tables, placing trash in receptacles and replenishing supplies.
  • Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns.
  • Greeted and maintained relationships with regular customers.
  • Arranged tables for customers, following established preparation procedures to provide guests with excellent experiences and foster repeat business.
  • Replenished food items and other supplies, which included paper products and canned goods to keep pantry well-stocked during busy periods.
  • Served needs of more than 50 customers in busy 20 environment.
  • Checked identification to enforce age regulations for alcoholic beverages.
Citrus Hills Golf And Country Club - ServerLecanto, FL05/2015 - 01/2018
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons.
  • Supervised restocking of salad bar and buffet for lunch and dinner service.
  • Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously.
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
  • Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags.
  • Kept register accurate through correct billing, payment processing and cash management practices.
  • Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
  • Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
  • Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
  • Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals.
  • Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns.
  • Greeted and maintained relationships with regular customers.
  • Managed food resources, memorized orders and coordinated service in 17- table restaurant.
  • Checked identification to enforce age regulations for alcoholic beverages.
  • Prepared beverages and filled food orders for customers.
  • Bussed and reset 40 tables per shift, working efficiently to keep dining room and work areas clean.
M&D Painting - PainterHernando, FL04/2007 - 01/2014
  • Worked flexible schedule, including some holidays and weekends, depending on shifting needs of each project.
  • Applied primer, paints, varnishes and lacquers to walls and surfaces using traditional and sprayer methods.
  • Applied putty, wood filler, spackling and caulks to prep uneven surfaces and fill in holes.
  • Prepared surfaces and surrounding areas for painting using sandpaper, tape and other materials.
  • Protected all surfaces from damage and spills by using drop cloths prior to and during painting.
  • Cleaned exterior of buildings using motorized power washer.
  • Climbed scaffolding, staging, ladders and planks to reach work area surfaces and observed safety protocols to prevent falls.
  • Minimized disruption of client space and thoroughly cleaned up after completion of each job.
  • Taped around windows and fixtures prior to painting walls.
  • Painted indoor areas such as hallways, bathrooms and lobbies.
  • Painted lines for parking lot stalls, as well as safety lines on curves in road.
  • Mixed and matched paints according to customer specifications.
  • Applied exterior caulking to building joints and seams.
  • Safely operated power sprayers and hand tools to prepare and paint large areas.
  • Valued for being extremely detail oriented.
Crystal River AleHouse - General ManagerCrystal River, FL01/2002 - 08/2007
  • Oversaw inventory by ordering precise quantities of stock and executing corrective actions to drive profitability.
  • Developed value-added solutions and approaches by leveraging trends in customer marketplaces and industries.
  • Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency
  • Reviewed performance data to monitor and measure productivity, goal progress and activity levels.
  • Organized budgets, oversaw P&Ls and achieved margin targets consistently to stay on track with growth plans.
  • Increased revenue streams by reducing costs, managing schedules and performing variance and risk analysis to implement corrective actions.
  • Managed budget implementations, employee reviews, training, schedules and contract negotiations.
  • Enhanced operational success through effective staffing, strong training, adherence to safety regulations and well-timed customer service.
  • Held weekly meetings with Management to identify techniques to overcome sales obstacles.
  • Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
  • Devised and deployed successful marketing strategies, dramatically boosting store ranking.
  • Chaired weekly meetings with executive leadership to identify opportunities for improvement, establish milestones and tailor products to individual markets.
  • Enforced quality assurance protocols to deliver ideal customer experiences.
  • Identified and capitalized on community business opportunities with effective networking.
Skills
  • Cash handling expert
  • Food and beverage pairings
  • Guest relations management
  • Order accuracy
  • Point of sale knowledge
  • Hospitality service expertise
  • High-volume dining
  • Dining area cleanliness
  • Stocking and replenishing
  • Guest seating arrangements
  • To-go order preparation
  • Beverage preparation
  • Food sales and promotion
  • Tableside service
  • Bill computation
  • Food running
  • Front-of-house display creation
  • Food preparation and safety
  • Communication skills
  • Item promotion
  • Cash Handling
  • Table setting knowledge
  • Food station setup
  • Food spoilage prevention
  • Food preparation
  • Performance improvement
  • Ordering procedures
  • Menu presentation
Education
Expected in 04/2030Citrus High SchoolInverness, FLHigh School Diploma
CFCCLecanto, FL
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Resume Overview

Companies Worked For:

  • World Fusion
  • Citrus Hills Golf And Country Club
  • M&D Painting
  • Crystal River AleHouse

School Attended

  • Citrus High School
  • CFCC

Job Titles Held:

  • Server
  • Painter
  • General Manager

Degrees

  • High School Diploma

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