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Server Resume Example

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SERVER
Professional Summary

Customer-oriented with experience in service industry. Excellent interpersonal communication skills with focus on guest satisfaction when interacting with patrons. Proudly licensed for preparation and sale of alcoholic beverages, bar procedures and liquor laws.

Hardworking individual with history of success working in warehouse and similar environments. Safely and skillfully operates transportation vehicles and other warehouse equipment. Delivers thorough inventory control and accurate documentation.

Skills
  • Sales expertise
  • Food and beverage pairings
  • Beverage preparation
  • Cash handling
  • Shipping and Receiving
  • Assembly and Production
  • Order Picking and Processing
  • Packaging
  • Warehouse Logistics
  • Stocking
  • Order fulfillment
  • Exceptional time management skills
  • Customer-oriented
  • Supervision
Work History
Claire's Restaurant & Lounge Server | Edmonds, WA | July 2018 - January 2019
  • Served needs of more than [Number] customers in busy [Type] environment.
  • Bussed and reset [Number] tables per shift, working efficiently to keep dining room and work areas clean.
  • Prepared beverages and filled food orders for customers.
  • Replenished food items and other supplies, which included paper products and canned goods to keep pantry well-stocked during busy periods.
  • Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns.
  • Checked identification to enforce age regulations for alcoholic beverages.
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
  • Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
Valley View School DistrictSchool Bus Driver | Romeoville, IL | January 2007 - February 2011
  • Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
  • Transported passengers safely along prescribed routes according to tight schedules.
  • Performed bus driving duties while keeping student safety in mind to maintain good safety record.
  • Operated bus and navigation equipment in alignment with company safety, DOT and local traffic standards and regulations.
  • Maintained excellent attendance record, consistently arriving to work on time.
Extended Stay America Inc.Front Desk Receptionist | Romeoville, IL | February 2007 - July 2009
  • Welcomed each new arrival pleasantly and confirmed reservations and identification.
  • Promptly answered multi-line phone system and greeted callers enthusiastically.
  • Confirmed relevant guest information and payment methods to prevent fraud.
  • Swiftly responded to room requests and other inquiries made via establishment website, email or phone.
  • Politely welcomed arriving guests, providing room keys and information on amenities and policies.
  • Reported facility and room maintenance problems to appropriate personnel for immediate remediation.
  • Updated customer accounts with add-on room charges, including minibar use and room service bills.
  • Planned coverage needs and organized services to support incoming special events.
  • Calculated billings and posted charges to room accounts, reviewing all charges with guests at checkout.
  • Arranged accommodations and travel plans for visitors and presented updated itineraries.
  • Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
Funny's Family Restaurant Server Shift Leader | Romeoville, IL | May 2003 - February 2007
  • Kept register accurate through correct billing, payment processing and cash management practices.
  • Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
  • Trained incoming staff on restaurant's practices, culture and procedures to maximize job satisfaction and productivity.
  • Stored food in designated containers and storage areas to increase shelf life, improve kitchen organization and provide easy access during busy peak service times.
  • Oversaw daily operations of all members of service team, including delegating tasks, training new staff and splitting tips at end of each shift.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Checked identification to enforce age regulations for alcoholic beverages.
  • Assigned work tasks and coordinated activities of dining room personnel to provide prompt and effective service to patrons.
  • Greeted and maintained relationships with regular customers.
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
  • Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns.
Education
High School DiplomaRomeoville HighschoolRomeoville, IL, August 2005
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Resume Overview

Companies Worked For:

  • Claire's Restaurant & Lounge
  • Valley View School District
  • Extended Stay America Inc.
  • Funny's Family Restaurant

School Attended

  • Romeoville Highschool

Job Titles Held:

  • Server
  • School Bus Driver
  • Front Desk Receptionist
  • Server Shift Leader

Degrees

  • High School Diploma

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