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Server Resume Example

Resume Score: 80%

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HC
SERVER
Professional Summary
Skills
Work History
03/2007 - 12/2019Server | Courtyard At Jamestown - Provo , Utah
  • Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies
  • Cleaned outdoor eating area and indoor dining room by wiping tables, placing trash in receptacles and restocking napkin dispensers
  • Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals
  • Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints
  • Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously
  • Replenished food items and other supplies, which included paper products and canned goods to keep pantry well-stocked during busy periods
  • Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns
  • Managed food resources, memorized orders and wrote patron's food orders on slips in 40 seat restaurant
  • Bussed and reset 20 tables per shift, working efficiently to keep dining room and work areas clean
06/2012 - 11/2017Psychiatric Technician | Utah State Mental Hospital - Provo, UT
  • Charted on each patient daily
  • Supervised care for 30 mental health patients in 324 bed facility
  • Applied interventions when necessary, including clients wanting to leave against medical advice (AMA)
  • Took and monitored vital signs, managed patient behavior
  • Assisted and counseled 30 patients daily
  • Ensured that clients and families were treated with respect and dignity
  • Counseled and mentored clients on substance use and life choices
  • Ensured safety and well-being of patients
  • Interviewed patients to obtain medical information, weight and height measurements and vital signs
  • Closely collaborated with management team to make necessary improvements and satisfy resident needs
  • Partnered with team of registered nurses to achieve overall well-being of all patients
  • Cooperated and communicated effectively with physicians to ensure client satisfaction and compliance with set standards
  • Contributed substantially to successful department JCAHO accreditation by consistently operating to highest standards of care
  • Observed student behavior and developed behavioral interventions
  • Assisted patients with bathing, dressing, hygiene and grooming
  • Continually improved knowledge, skills and performance based on feedback and self-identified professional developmental needs
  • Engaged patients with games, crafts, cooking, music, reading and other activities
  • Evaluated patient care needs, prioritized treatment, and maintained patient flow
  • Verified important patient information such Patient behavior for entry into patient management system
06/2010 - 11/2011Secretary | Preventive Pest Control - Sandy, UT
  • Organized envelopes, postage and mail correspondence for staff and management, maintaining postage meter and coordinating with delivery and courier services
  • Delivered top-notch administrative support to officestaff, promoting excellence in office operations
  • Answered and directed calls using multi-line switchboard
  • Communicated with customers via phone and email to confirm deliveries and respond to inquiries
  • Provided clerical support to 30 company employees by copying, faxing and filing documents
  • Responded to emails and other correspondence to facilitate communication and enhance business processes
  • Developed correspondence letters, memos and emails
  • Created and updated physical records and digital files to maintain current, accurate and compliant documentation
  • Coordinated with referring facilities to meet standards for follow-up processes
  • Enhanced projects with efficient schedules, coordinated related documents and organized resources to support unique demands
  • Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information
  • Oversaw master calendar and scheduling for 30 personnel
  • Answered incoming calls, processed requests and relayed messages to appropriate personnel
  • Promptly answered multi-line phone system and greeted callers enthusiastically
  • Maintained fully functional office equipment and well-organized supplies to enhance team productivity
  • Drafted professional business memos, letters and marketing copy to support business objectives and growth
  • Performed office-related support tasks and clerical functions, including, calling customers to schedule appointments, coordinate with service men to provide the service, take all appointment dates for the next day and assign to the service team
11/1991 - 12/1996Caregiver | Cove Point Retirement Community - Provo, UT
  • Helped clients maintain optimal health by overseeing medication administration and all doctor's appointments
  • Documented vitals, behaviors and medications in client medical records
  • Gathered dietary information, assisted with feeding and monitored intake to help patients achieve nutritional objectives and support wellness goals
  • Provided safe mobility support to help patients move around personal and public spaces
  • Offered social support by transporting individuals to events and activities, in addition to medical appointments and shopping trips
  • Supported clients with mental support and physical activities to accomplish quality of life and sustain needs
  • Assisted patients with personal requirements, including keeping spaces clean and helping with grooming
  • Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery
  • Evaluated patients to identify and address wounds, behavioral concerns and medically-relevant symptoms
  • Kept close eye on client vital signs, administered medications and tracked behaviors to keep healthcare supervisor well-informed
  • Assisted clients with daily living needs, including bathing and personal grooming, to maintain self-esteem and general wellness
  • Applied mobility assistance knowledge to safely ambulate patients in different spaces involving varying elevations and obstacles
  • Recognized and reported abnormalities and/or changes in patients' health status to case manager
  • Determined specific needs and provided most appropriate level of services to ensure well-being
  • Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels
  • Kept clients engaged in social networks and communities
  • Kept patients mentally alert by entertaining, conversing and reading aloud to patients
  • Assisted with daily living activities by helping with hygiene needs, bathing, dressing, brushing teeth and hair, changing sanitary pads and household chores
  • Built strong relationships with clients to deliver emotional support and companionship
  • Recorded vital signs, such as temperature, blood pressure, pulse, or respiration rate, as directed by medical or nursing staff
  • Increased level of independence by providing daily undertakings that promote self-management by assisting consumers in their daily personal tasks including bathing and dressing
  • Monitored progress and documented any patient health status changes, keeping healthcare team updated
  • Helped patients care for themselves by teaching proper, safe use of ambulation assistive devices such as canes or walkers
  • Helped clients with hygiene-related tasks such as brushing teeth, bathing, grooming and toileting
  • Administered medication as directed by physician
  • Maintained frequent supervision of residents unable to call for assistance
  • Provided assistance in daily living activities by dressing, grooming, bathing and toileting patients
  • Worked to improve and enhance patient lives through effective and compassionate care
  • Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas
  • Remained alert to problems or health issues of clients and competently responded
  • Documented residents' behavior in terms of mental status, sleeping and eating patterns in medical record books
  • Assisted residents with daily hygiene, including dental and mouth care, bath functions and hair care
  • Developed rapport to create safe and trusting environment for care
  • Performed household tasks such as laundry, dusting, washing dishes and vacuuming
Education
05/1995Mountain View High School, Orem, UTHigh School Diploma:
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Resume Overview

Companies Worked For:

  • Courtyard At Jamestown
  • Utah State Mental Hospital
  • Preventive Pest Control
  • Cove Point Retirement Community

School Attended

  • Mountain View High School

Job Titles Held:

  • Server
  • Psychiatric Technician
  • Secretary
  • Caregiver

Degrees

  • High School Diploma :

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