Server resume example with 17+ years of experience
Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA94105
:
Professional Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Skills
Guest services
Inventory control procedures
Merchandising expertise
Loss prevention
Cash register operations
Product promotions
Education
Mountain View High SchoolOrem, UT, Expected in 05/1995 ā āHigh School Diploma: - GPA:
Work History
Shukette - Server New York, NY, 03/2007 - 12/2019
Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies
Cleaned outdoor eating area and indoor dining room by wiping tables, placing trash in receptacles and restocking napkin dispensers
Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals
Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints
Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously
Replenished food items and other supplies, which included paper products and canned goods to keep pantry well-stocked during busy periods
Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns
Managed food resources, memorized orders and wrote patron's food orders on slips in 40 seat restaurant
Bussed and reset 20 tables per shift, working efficiently to keep dining room and work areas clean
Mclaren Health Care - Psychiatric Technician West Branch, MI, 06/2012 - 11/2017
Charted on each patient daily
Supervised care for 30 mental health patients in 324 bed facility
Applied interventions when necessary, including clients wanting to leave against medical advice (AMA)
Took and monitored vital signs, managed patient behavior
Assisted and counseled 30 patients daily
Ensured that clients and families were treated with respect and dignity
Counseled and mentored clients on substance use and life choices
Ensured safety and well-being of patients
Interviewed patients to obtain medical information, weight and height measurements and vital signs
Closely collaborated with management team to make necessary improvements and satisfy resident needs
Partnered with team of registered nurses to achieve overall well-being of all patients
Cooperated and communicated effectively with physicians to ensure client satisfaction and compliance with set standards
Contributed substantially to successful department JCAHO accreditation by consistently operating to highest standards of care
Observed student behavior and developed behavioral interventions
Assisted patients with bathing, dressing, hygiene and grooming
Continually improved knowledge, skills and performance based on feedback and self-identified professional developmental needs
Engaged patients with games, crafts, cooking, music, reading and other activities
Evaluated patient care needs, prioritized treatment, and maintained patient flow
Verified important patient information such Patient behavior for entry into patient management system
Veterans Health Administration - Secretary Wytheville, VA, 06/2010 - 11/2011
Organized envelopes, postage and mail correspondence for staff and management, maintaining postage meter and coordinating with delivery and courier services
Delivered top-notch administrative support to office staff, promoting excellence in office operations
Answered and directed calls using multi-line switchboard
Communicated with customers via phone and email to confirm deliveries and respond to inquiries
Provided clerical support to 30 company employees by copying, faxing and filing documents
Responded to emails and other correspondence to facilitate communication and enhance business processes
Developed correspondence letters, memos and emails
Created and updated physical records and digital files to maintain current, accurate and compliant documentation
Coordinated with referring facilities to meet standards for follow-up processes
Enhanced projects with efficient schedules, coordinated related documents and organized resources to support unique demands
Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information
Oversaw master calendar and scheduling for 30 personnel
Answered incoming calls, processed requests and relayed messages to appropriate personnel
Promptly answered multi-line phone system and greeted callers enthusiastically
Maintained fully functional office equipment and well-organized supplies to enhance team productivity
Drafted professional business memos, letters and marketing copy to support business objectives and growth
Performed office-related support tasks and clerical functions, including, calling customers to schedule appointments, coordinate with service men to provide the service, take all appointment dates for the next day and assign to the service team
Central Lakes College - Caregiver Detroit Lakes, MN, 11/1991 - 12/1996
Helped clients maintain optimal health by overseeing medication administration and all doctor's appointments
Documented vitals, behaviors and medications in client medical records
Gathered dietary information, assisted with feeding and monitored intake to help patients achieve nutritional objectives and support wellness goals
Provided safe mobility support to help patients move around personal and public spaces
Offered social support by transporting individuals to events and activities, in addition to medical appointments and shopping trips
Supported clients with mental support and physical activities to accomplish quality of life and sustain needs
Assisted patients with personal requirements, including keeping spaces clean and helping with grooming
Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery
Evaluated patients to identify and address wounds, behavioral concerns and medically-relevant symptoms
Kept close eye on client vital signs, administered medications and tracked behaviors to keep healthcare supervisor well-informed
Assisted clients with daily living needs, including bathing and personal grooming, to maintain self-esteem and general wellness
Applied mobility assistance knowledge to safely ambulate patients in different spaces involving varying elevations and obstacles
Recognized and reported abnormalities and/or changes in patients' health status to case manager
Determined specific needs and provided most appropriate level of services to ensure well-being
Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels
Kept clients engaged in social networks and communities
Kept patients mentally alert by entertaining, conversing and reading aloud to patients
Assisted with daily living activities by helping with hygiene needs, bathing, dressing, brushing teeth and hair, changing sanitary pads and household chores
Built strong relationships with clients to deliver emotional support and companionship
Recorded vital signs, such as temperature, blood pressure, pulse, or respiration rate, as directed by medical or nursing staff
Increased level of independence by providing daily undertakings that promote self-management by assisting consumers in their daily personal tasks including bathing and dressing
Monitored progress and documented any patient health status changes, keeping healthcare team updated
Helped patients care for themselves by teaching proper, safe use of ambulation assistive devices such as canes or walkers
Helped clients with hygiene-related tasks such as brushing teeth, bathing, grooming and toileting
Administered medication as directed by physician
Maintained frequent supervision of residents unable to call for assistance
Provided assistance in daily living activities by dressing, grooming, bathing and toileting patients
Worked to improve and enhance patient lives through effective and compassionate care
Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas
Remained alert to problems or health issues of clients and competently responded
Documented residents' behavior in terms of mental status, sleeping and eating patterns in medical record books
Assisted residents with daily hygiene, including dental and mouth care, bath functions and hair care
Developed rapport to create safe and trusting environment for care
Performed household tasks such as laundry, dusting, washing dishes and vacuuming
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