Dynamic Server with 30 years in FOH and BOH functions. Engaging communicator with exceptional customer service and food handling skills. Capable of memorizing menu items and orders, upselling additional products and taking accurate drink and food orders. Sociable server skilled at operating in fast-paced environments with demanding objectives for sales, service and quality. Enthusiastic team player successful at multitasking and delivering friendly, prompt service to all customers. Well-versed in maintaining clean and orderly tables, making personalized menu recommendations and managing closing duties such as reconciling cash drawers and restocking items to prepare for following shift. Hardworking server with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty. Friendly server with strong understanding of hospitality and food and beverage industries. Extensive knowledge of gourmet chef creations and complementary food and wine pairings. Personable individual possessing strong work ethic and great flexibility. Dedicated to delivering positive customer experience through genuine hospitality.
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- Operated POS terminals to input orders, split bills and calculate totals.
- Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
- Assisted customers in selecting appetizers, entrees and desserts and recommended alternative items for food allergies and gluten intolerances.
- Promoted desserts, appetizers and specialty drinks to optimize sales.
- Upsold customers and optimized table-turns to outperform average sales by 30%.
- Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
- Collaborated with host, bus person and cook to serve up food and beverage options.
- Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Greeted newly seated guests quickly and efficiently.
- Reviewed identification for patrons before serving alcoholic drinks.
- Carefully transferred orders from kitchen and bar areas to tables and cleared plates as patrons finished food and beverage items.
- Prepared both alcoholic and non-alcoholic beverages as specified by patrons, consistently delivering to tables or bar without spillage.
- Operated POS terminals to input orders, split bills and calculate totals.
- Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
- Promoted desserts, appetizers and specialty drinks to optimize sales.
- Upsold customers and optimized table-turns to outperform average sales by 30%.
- Collaborated with host, bus person and cook to serve up food and beverage options.
- Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
- Met or exceeded sales targets on consistent basis with proactive promotional strategies and dessert mentions.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Calculated charges, issued table checks and collected payments from customers.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Greeted newly seated guests quickly and efficiently.
- Operated POS terminals to input orders, split bills and calculate totals.
- Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
- Upsold customers and optimized table-turns to outperform average sales by 100%.
- Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
- Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
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Resume Overview
School Attended
- Valencia Community College
- Mid-Florida Tech
- I-Frec Real Estate
Job Titles Held:
- Server
- Server
- Server
Degrees
- Associate of Arts
- Various Certificates
- Real Estate
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