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Server Resume Example

Resume Score: 80%

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CS
SERVER
Summary

Honest Cashier capable of managing money, merchandising stock and assisting customers with locating desired items. Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic.

Skills
  • Merchandise restocking
  • Training and mentoring
  • Customer greeting
  • Customer assistance
  • Cash register operation
  • Customer service
  • Cash management
  • Issue resolution
  • Product recommendations
  • Cash drawer balancing
  • Responsible
  • Reliable
  • Trust worthy
  • Leadership qualities
  • Honest
  • Helpful
  • Friendly
  • Work well with others
Experience
06/2019 - 09/2019ServerDejaVu | Lake Station, IN
  • Recommended daily specials, wine selections and desserts to guide patrons toward more profitable items.
  • Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
  • Managed closing duties, including restocking items and reconciling cash drawer.
  • Satisfied customers by keeping drinks topped off and anticipating needs such as condiments and extra napkins.
  • Restocked nonperishables and other items, including condiments and napkins from inventory to keep pantry well-supplied.
  • Cleaned dining area between guests with efficient sweeping, glass washing and spill removal.
  • Completed opening and closing checklists, including emptying trash, safeguarding alcohol and polishing silverware.
  • Arranged each place setting attractively and verified all items were clean and free from water spots and chips.
07/2018 - 02/2019CashierMcDonald's | Merrilleville, IN
  • Troubleshot and resolved issues with cash registers, card scanners and printers.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Helped customers find specific products, answering questions and offering advice.
  • Read weekly sales inserts and tracked changing prices to remain up-to-date on store promotions.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Inspected items for damage and reported issues to supervisor to return unsalable merchandise and obtain replacements for customers.
  • Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
  • Properly verified customer identification for alcohol or tobacco purchases.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Worked closely with front-end staff to assist customers.
  • Processed customer payments quickly and returned exact change and receipts.
  • Built relationships with strategic partners leading to business development opportunities.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Maximized customer satisfaction by providing assistance with purchases, locating items and signing up for rewards programs.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Compiled and updated client data to track payments trends and support accurate accounting.
  • Processed returned items in accordance with store policy.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Rectified discrepancies between accounting records and cash drawer by researching daily transactions to pinpoint issues.
03/2018 - 07/2018CashierDollar Tree | Merrilleville, IN
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Drove sales and add-on purchases by promoting specific item options to customers.
  • Helped customers find specific products, answering questions and offering advice.
  • Read weekly sales inserts and tracked changing prices to remain up-to-date on store promotions.
  • Assisted customers with account updates, new service additions and promotional offers.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Inspected items for damage and reported issues to supervisor to return unsalable merchandise and obtain replacements for customers.
  • Compiled and updated client data to track payments trends and support accurate accounting.
  • Received payments for [Product or Service] and issued receipts reflecting zero balances or additional payments required to bring accounts current.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Resolved issues regarding customer complaints and escalated worsening concerns to [Job title] for remediation.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Maximized customer satisfaction by providing assistance with purchases, locating items and signing up for rewards programs.
  • Notified security of suspected theft, including descriptions of individuals and items stolen to help control store losses.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Processed returned items in accordance with store policy.
  • Processed customer payments quickly and returned exact change and receipts.
  • Worked closely with front-end staff to assist customers.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Properly verified customer identification for alcohol or tobacco purchases.
  • Monitored sidewalk sales events to protect products, added new merchandise and rang up purchases at outside registers.
  • Rectified discrepancies between accounting records and cash drawer by researching daily transactions to pinpoint issues.
  • Organized and maintained both physical and digital payment documentation for accurate filing and compliant recordkeeping.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
01/2014 - 09/2019SecretaryDrain King Sewer & Drain | Chicago, IL
  • Kept executives up to date on changing business information by documenting meetings, tracking documentation and collecting team data.
  • Kept reception area clean and organized to offer positive first impression to every visitor.
  • Received and routed incoming calls and correspondence to promote timely communication.
  • Maintained office supplies by checking stocks and placing orders.
  • Composed, proofread and distributed clean and professional business correspondence and internal team communications.
  • Generated shipment invoices, prepared packages and set up courier deliveries for customers.
  • Kept office equipment functional and supplies well-stocked to promote efficient operations.
  • Established clear and consistent administrative procedures to minimize errors and avoidable delays.
  • Facilitated troubleshooting, maintenance and updates for office systems.
  • Drafted and corrected professional business letters, internal memoranda and less formal email communication.
  • Met incoming customers with professional approach and provided friendly, knowledgeable assistance.
  • Guided administrative and professional staff through computer and software problems.
  • Maintained master calendar for client appointments and court appearances.
  • Conducted thorough research using various media sources to obtain relevant data for staff requirements.
  • Set up and maintained physical and electronic filing systems.
Education and Training
05/2008Diplomas And Certifications: Cosmetology Education
Capri Beauty College - Oak Forest | Oak Forest, IL
05/2006Certification : Medical Assisting
St.Augustine School of Medical Assisting | FL
05/2005High School Diploma
Continental Academy
  • 3.8 GPA
  • Honor Roll 2005
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Resume Overview

Companies Worked For:

  • DejaVu
  • McDonald's
  • Dollar Tree
  • Drain King Sewer & Drain

School Attended

  • Capri Beauty College - Oak Forest
  • St.Augustine School of Medical Assisting
  • Continental Academy

Job Titles Held:

  • Server
  • Cashier
  • Secretary

Degrees

  • 05/2008 Diplomas And Certifications : Cosmetology Education
    05/2006 Certification : Medical Assisting
    05/2005 High School Diploma

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