LiveCareer-Resume

server resume example with 6+ years of experience

JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Professional Summary

Talented food service professional bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling of special dietary requirements and general food safety standards.

Skills
  • Wine service
  • Guest relations management
  • Point of sale knowledge
  • Beverage preparation
  • Food and beverage pairings
  • Dining area maintenance
  • Guest seating arrangements
  • Food station setup
  • High-volume dining
  • Hospitality service expertise
  • Order accuracy
  • Menu memorization
  • Menu presentation
  • Daily specials memorization
Work History
08/2018 to 04/2020 Server Stafford Healthcare | Bremerton, WA,
  • Greeted new customers, discussed specials, took drink orders and built immediate positive connections with guests.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Applied communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
  • Built long-lasting relationships with residents.
  • Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
08/2017 to 07/2018 Server Stafford Healthcare | Kent, WA,
  • Greeted new customers, discussed specials, took drink orders and built immediate positive connections with guests.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
  • Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
  • Built long-lasting relationships with residents.
03/2015 to 06/2016 Server Stan Clark Companies | Enid, OK,
  • Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
  • Delivered quality services while maintaining friendly and welcoming environment.
  • Greeted and maintained relationships with regular customers.
  • Stayed up-to-date on menu changes to offer current and accurate information and help customers select optimal meal choices based on individual preferences.
  • Contributed to friendly and professional dining environment by communicating politely and effectively with guests to assess and meet needs.
09/2012 to 03/2015 Hostess Fogo De Chao | King Of Prussia, PA,
  • Took reservations by phone and walk-in, keeping scheduling demands and kitchen output in time to avoid overbooking.
  • Watched dining area staff to evaluate server loads and calculate accurate wait times.
  • Cultivated positive guest relations by managing information and orchestrating speedy seating.
  • Supervised server balance and monitored table turnover to accurately seat customers and keep customers happy.
  • Managed in-person and telephone guest inquiries, customer service requests and reservation bookings using Opentable.
  • Answered customer questions about hours, seating and menu information.
  • Governed dining area with natural leadership talents and organizational strategies focused on balancing guest and business needs.
Education
Expected in 05/2018 BS | East Asian Languages Arizona State University , Tempe, AZ, GPA:

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Your data is safe with us

Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.

Resume Overview

School Attended

  • Arizona State University

Job Titles Held:

  • Server
  • Server
  • Server
  • Hostess

Degrees

  • BS

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in:As seen in: