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Server Resume Example

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JC
Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

Highly organized and motivated individual with reliable, initiative-taking personality and excellent communication and multi-tasking skills. Proven willingness to take on any task to support team and help business succeed. Searching for a position with a company that values extensive customer service experience, excellent work ethic, and a fun, happy, and professional attitude.

Skills
  • Exceptional customer service and care
  • Professional interaction with customers, supervisors, and peers
  • Great written and verbal communication skills
  • Knowledge of sales and marketing principals and methods
  • Point of Sale (POS) system operations
  • Training and mentoring
  • Merchandise stocking
  • Preparing orders
  • Time management
  • Opening and closing procedures
  • Accurate cash handling
  • Team contribution
Experience
02/2020 to 03/2020 Server Stan Clark Companies | Oklahoma City, OK,
  • Offered information on new menu items, seasonal and daily specials, and pairings.
  • Memorized menu additions, changes, and limited offerings and answered questions regarding dietary restrictions and nutrition information.
  • Adhered to all safety, sanitization, and food handling guidelines and regulations.
  • Processed guest payments using POS system terminals and registers, offering itemized receipts for items ordered, running credit card transactions, and calculating change for cash payments.
  • Supported team consistently, helping with hostess, food delivery and bussing needs.
  • Recorded or memorized orders, entered into computer system, and followed up with kitchen staff to foster timely delivery.
  • Supported opening and closing duties, including reconciling cash tills and assisting in kitchen and bar areas.
  • Satisfied customers with fast, friendly and knowledgeable support.
12/2018 to 02/2020 Teacher/long Term Substitute Clark County School District | City, STATE,
  • Created and implemented lesson plans for classes ranging from 30-39 students, grades pre-K-5th.
  • Documented student progress and challenges, as well as attendance and performance records, in accordance with district and school policies.
  • Utilized various teaching strategies that encouraged student participation while ensuring that every students’ learning style and needs were addressed.
  • Addressed and mitigated problematic behaviors with positive reinforcement.
  • Led by example and encouraged students to explore character development through social interaction, kindness, and inclusivity.
  • Evaluated student accomplishments regularly and communicated with parents and guardians to report student progress, challenges, and behavioral patterns or concerns.
  • Consistently multitasked at a fast pace while keeping a positive and patient attitude.
  • Improved student academic performance with strong lectures, group discussions and one-on-one support.
  • Mitigated safety hazards and posted emergency evacuation procedures in preparation for adverse situations.
12/2014 to 12/2018 Lead Server/bartender/trainer Pizza Rock | City, STATE,
  • Administered working under pressure by prioritizing tasks during peak hours.
  • Managed service issues when customers were not satisfied.
  • Consistently multi-tasked in a fast pace environment.
  • Maintained a positive attitude when dealing with stressful situations.
  • Cash handling.
  • Familiarity with point of sale (POS), Aloha, and common restaurant machinery.
  • Elevated team performance with expert training and mentoring of new associates.
  • Enhanced service delivery by revising work flows and improving communication between departments.
  • Controlled turnover by implementing employee-focused initiatives, directly increasing job satisfaction and team morale.
  • Maintained consistent and fair environment for all team members with equitable rule enforcement.
  • Organized schedules and daily assignments for team of 5, leveraging individual knowledge and strengths to maximize team success.
12/2011 to 12/2014 Sales Lead/trainer Machine Guns Vegas | City, STATE,
  • Led/trained a team of girls to assure excellent customer service was provided and sales metrics were achieved.
  • Ensured understanding of policy and procedure; provide feedback, both positive and constructive; Managed the cash register and took care of inventory of all merchandise.
  • Resolved concerns using strong communication and conflict management skills combined with expert sales abilities.
  • Cleared out older stock regularly, assisting with clearance mark downs and special sales promotions.
  • Boosted sales consistently, building attractive displays and effectively merchandising products.
  • Satisfied customers through efficient payment processing and delivery coordination.
  • Answered customers' questions about products, prices, and availability.
  • Located hard-to-find items for customers, checking sister stores and other businesses to satisfy unique needs.
  • Helped customers navigate store, complete sales, and process returns.
Education and Training
Expected in 12/2022 Bachelor of Arts | Elementary Education University Of Nevada Las Vegas (UNLV), Las Vegas, NV, GPA:
References

Calli Carroll - (702) 718-2109

Lisa Lorenzini - (719) 629- 6606

Doreen Hunt – (702) 743-1809

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Resume Strength

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  • Measurable Results
  • Personalization
  • Strong Summary
  • Target Job
  • Typos

Resume Overview

School Attended
  • University Of Nevada Las Vegas (UNLV)
Job Titles Held:
  • Server
  • Teacher/long Term Substitute
  • Lead Server/bartender/trainer
  • Sales Lead/trainer
Degrees
  • Bachelor of Arts