Server Resume Example
Goal-focused server well-versed in Chili's restaurant settings. Driven to go above and beyond to satisfy customers, improve operations and support team members. Maximize table turnover to take advantage of every sales opportunity without sacrificing service.
Outgoing server skilled at operating in fast-paced environments with demanding objectives for sales, service and quality. Talent for adapting to changing menus and policies and independently handling customer issues. Analytical problem-solver successful at managing time and preparing for future guests with efficient side work.
Dynamic restaurant professional with 5 years in FOH and BOH functions. Diplomatic and engaging communicator with exceptional customer service and food handling expertise. Skilled at memorizing menu items and orders, upselling additional products and taking accurate drink and food orders.
Experienced food service professional with solid background in many working environments and willingness to take on any task to support team needs. Knowledgeable about safe food handling requirements and order taking. Successful at maximizing satisfaction with speedy assistance.
Experienced Waitress bringing enthusiasm, dedication and exceptional work ethic. Trained in customer service with in-depth knowledge of business cuisine. Highly versatile and adaptable to fast-paced, changing restaurant environments with discerning customers and high standards.
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- Satisfied customers by keeping drinks topped off and anticipating needs such as condiments and extra napkins.
- Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
- Operated POS terminals to input orders, split bills and calculate totals.
- Recommended daily specials, wine selections and desserts to guide patrons toward more profitable items.
- Partnered with team members to efficiently serve food and beverages.
- Restocked nonperishables and other items, including condiments and napkins from inventory to keep pantry well-supplied.
- Cleaned dining area between guests with efficient sweeping, glass washing and spill removal.
- Promoted desserts, appetizers and specialty drinks.
- Upsold customers and optimized table-turns, outperforming wait staff.
- Completed opening and closing checklists, including emptying trash, safeguarding alcohol and polishing silverware.
- Answered phones politely and promptly, accurately recording and confirming reservations.
- Reviewed identification for patrons before serving alcoholic drinks.
- Calculated charges, issued table checks and collected payments from customers.
- Managed closing duties, including restocking items and reconciling cash drawer.
- Operated POS terminals to input orders, split bills and calculate totals.
- Served average of 25 patrons daily at elena's restaurant with exceptional service.
- Prepared both alcoholic and non-alcoholic beverages as specified by patrons, consistently delivering to tables or bar without spillage.
- Presented patrons with menus and specials promptly after seating, following up to address questions before taking orders.
- Greeted newly seated guests quickly and efficiently.
- Walked through dining room during service to ensure guest satisfaction and advise servers and bussing staff of specific service needs.
- Washed buffet, restaurant and banquet items, including silverware, dishes, cooking utensils, equipment and displays.
- Addressed any concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
- Worked within different application to collect reservation information and communicate updates to guests.
- Backed up serving staff, food runners and bussers to keep dining room presentable and ready for incoming guests.
- Supported management by helping resolving customer service and food-related issues to maintain guest satisfaction.
- Answered telephone to provide establishment information and take party reservations.
- Set up and decorated menu marketing boards with current specials information and drink features.
- Stayed on top of server availability and table turnover to make accurate decisions about seating locations.
- Supervised activities of dining room staff to maintain service levels and support guest needs.
- Maintained open communication with kitchen staff regarding cook times to prevent overloading workers and creating dissatisfied customers.
- Answered front of house phone to inform customers of wait times, take reservations and record to-go orders.
- Greeted guests entering restaurant and gathered information to seat groups or place on waitlist, distributing pagers to waiting guests.
- Answered questions about food and order statuses for waiting customers.
- Cleaned and restocked front counter areas, got change for register and checked server supplies.
- Maintained table settings by removing courses, replacing utensils and refilling beverages promptly.
- Tracked seated guests and available seating using preferred system used by company.
- Enhanced guests' experiences by fulfilling special requests during visits.
- Prepared banquet rooms for use, adjusting lights, sound volumes and room temperature to provide comfortable experiences for guests.
- Scheduled reservations, notified servers and managers of large groups in advance and prepared seating ahead of guests arrival.
Leander High School | City, State
- Black Heritage club Member
- Reading club Member
- Coding club Member
- Soccer team Member
- All Girls Considered club Member
- Dance Member
- 3.8 GPA
Texas Southern University | City, State
- ServSafe
- Texas Alcoholic Baverage Comission
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Resume Overview
School Attended
- Leander High School
- Texas Southern University
Job Titles Held:
- Server
- Server/Bartender
- Host
Degrees
- Expected in 07/2020 High School Diploma
Master of Science : Astronomy, Science, Computer Science
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