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Server Resume Example

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H
SERVER
Summary

Sociable Server skilled at operating in fast-paced environments with demanding objectives for sales, service and quality. Enthusiastic team player successful at multitasking and delivering friendly, prompt service to all customers. Well-versed in maintaining clean and orderly tables, making personalized menu recommendations and managing closing duties such as reconciling cash drawers and restocking items to prepare for following shift.

Dynamic Server with 18+ years in FOH and BOH functions. Diplomatic and engaging communicator with exceptional customer service and food handling expertise. Skilled at memorizing menu items and orders, upselling additional products and taking accurate drink and food orders.

Hardworking Server with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.

Self-motivated and dependable Server offering 18+ years of restaurant industry experience. Proficient in assisting guests with reservations, takeout orders and general inquiries. Career history achieving high performance with minimal supervision.

Skills

Excellent personal experience

Excellent communication skills

Can handle and deal with many things at once

Excellent memory

  • Point of Sale (POS) system operations
  • Price memorization
  • Check payment processing
  • Menu knowledge
  • Table Bussing
  • Menu memorization
  • Service prioritization
  • Sales Techniques
  • Regulatory compliance
  • Safe food handling
  • Quality control
Experience
Server
Carson City, NVApplebee's /Jul 2011 to Current
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
  • Upsold customers and optimized table-turns to outperform average sales by [Number]%.
  • Adhered to minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Promoted desserts, appetizers and specialty drinks to optimize sales.
  • Provided exceptional service to [Number] customers per day at [Type] establishment.
  • Assisted customers in selecting appetizers, entrees and desserts and recommended alternative items for food allergies and gluten intolerances.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Processed customers' payments and provided receipts.
  • Communicated effectively with patrons to establish preferences and dietary restrictions and make food and beverage recommendations.
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
  • Performed walked throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
  • Requested photo identification from patrons ordering alcoholic beverages to verify legal age of consumption.
  • Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
  • Presented patrons with menus and specials promptly after seating, following up to address questions before taking orders.
  • Calculated charges, issued table checks and collected payments from customers.
  • Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
  • Sent orders to kitchen staff by [Action].
  • Greeted newly seated guests quickly and efficiently.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
Server
Wichita, KSApplebee's /May 2009 to Apr 2011
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Upsold customers and optimized table-turns to outperform average sales by [Number]%.
  • Adhered to minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Prepared salads, appetizers and set up garnish stations to assist kitchen staff.
  • Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
  • Promoted desserts, appetizers and specialty drinks to optimize sales.
  • Restocked nonperishable food items, condiments and napkins to keep pantry well-supplied.
  • Provided exceptional service to [Number] customers per day at [Type] establishment.
  • Assisted customers in selecting appetizers, entrees and desserts and recommended alternative items for food allergies and gluten intolerances.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.
  • Minimized customer wait times by efficiently taking and filling large volume of orders each day.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Processed customers' payments and provided receipts.
  • Communicated effectively with patrons to establish preferences and dietary restrictions and make food and beverage recommendations.
  • Met or exceeded sales targets on consistent basis with proactive promotional strategies and dessert mentions.
  • Carefully transferred orders from kitchen and bar areas to tables and cleared plates as patrons finished food and beverage items.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Operated and maintained cleaning equipment and tools, including dishwasher, hand wash stations, pot-scrubbing station and trash compactor.
  • Updated repeat customers on menu changes and new food and beverage offerings to maintain quality service relationships.
  • Washed buffet, restaurant and banquet items, including silverware, dishes, cooking utensils, equipment and displays.
  • Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Completed thorough and accurate opening and closing duties to facilitate smooth restaurant operations.
  • Prepared and served cold, hot and [Type] beverages to guests.
  • Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
  • Rearranged tables and chairs, located or rolled extra silverware and [Action] to prepare for large groups.
  • Reviewed identification for patrons before serving alcoholic drinks.
  • Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Performed walked throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
  • Requested photo identification from patrons ordering alcoholic beverages to verify legal age of consumption.
  • Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
  • Calculated charges, issued table checks and collected payments from customers.
  • Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
  • Sent orders to kitchen staff by [Action].
  • Greeted newly seated guests quickly and efficiently.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Plated food and assessed plate presentation to maintain highest standard of food quality.
CNA
Carson City, NVCarson City Convalescent Center/Aug 2005 to Jun 2007
  • Conducted routine checks on standard patient vitals, including blood pressure, blood sugar and heart rate.
  • Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
  • Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
  • Responded to patient alarms and needs-assessment requests to identify course of treatment.
  • Documented patient intake and dietary requirements, also assisting with feeding and monitoring.
  • Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
  • Used mobility devices and [Type] equipment to transport patients.
  • Managed and maintained patient rooms, shared-living areas and nursing stations.
  • Collaborated with interdisciplinary healthcare teams to provide high-quality patient care.
  • Examined and addressed lacerations, contusions and physical symptoms to assess and prioritize need for further attention.
  • Delivered nursing assistance to residents in [Number]-bed [Type] care facility.
  • Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
  • Engaged with patient family and friends to provide courteous, efficient visit experience.
  • Exhibited compassionate care and communication regarding issues surrounding death and dying.
  • Documented information in patient charts and communicated status updates to interdisciplinary care team.
  • Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
Education and Training
High School DiplomaCarson High SchoolJun 1983Carson City, NV
CNA License: Nursing AssistanceWestern NV Community CollegeOct 2005Carson City , NV
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Resume Overview

Companies Worked For:

  • Applebee's
  • Carson City Convalescent Center

School Attended

  • Carson High School
  • Western NV Community College

Job Titles Held:

  • Server
  • CNA

Degrees

  • High School Diploma
    CNA License : Nursing Assistance

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