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Server Resume Example

Resume Score: 80%

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SERVER
Summary

Sociable server skilled at operating in fast-paced environments with demanding objectives for sales, service and quality. Enthusiastic team player successful at multitasking and delivering friendly, prompt service to all customers. Well-versed in maintaining clean and orderly tables, making personalized menu recommendations and managing closing duties such as reconciling cash drawers and restocking items to prepare for following shift.

Skills
  • Food safety understanding
  • Check payment processing
  • Effective customer upselling
  • Price memorization
  • Service prioritization
Experience
Server|Pizza Hut - Many, LA|06/2018 - Current
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
  • Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Restocked nonperishable food items, condiments and napkins to keep pantry well-supplied.
  • Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Completed thorough and accurate opening and closing duties to facilitate smooth restaurant operations.
  • Washed buffet, restaurant and banquet items, including silverware, dishes, cooking utensils, equipment and displays.
  • Processed customers' payments and provided receipts.
  • Greeted newly seated guests quickly and efficiently.
  • Performed walked throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
  • Communicated with event coordinators to verify appropriate and adequate accommodations for larger parties.
  • Calculated charges, issued table checks and collected payments from customers.
  • Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Presented patrons with menus and specials promptly after seating, following up to address questions before taking orders.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Met or exceeded sales targets on consistent basis with proactive promotional strategies and dessert mentions.
  • Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
Temporary/Secretary|Riall Law Office - Zwolle, LA|02/2017 - 08/2017
  • Received and routed incoming calls and correspondence to promote timely communication.
  • Kept office equipment functional and supplies well-stocked to promote efficient operations.
  • Revised and maintained master calendar for client appointments.
  • Maintained organized filing system of paper documents.
  • Coordinated communications, including taking calls, responding to emails and interfacing with clients.
Certified Pharmacy Technician|Walmart - Center, TX|10/2013 - 03/2014
  • Consulted with customers via telephone or in-person to assist with navigating pharmacy systems and completing requests.
  • Worked with insurance companies to process claims, resolve problems and obtain payments.
  • Managed medication stocks, including conducting counts, labeling products and maintaining controls.
  • Established and updated patient profiles, including lists of medications and insurance details.
  • Efficiently processed cash register transactions for new and refilled prescription orders.
  • Maintained strict patient confidentiality to adhere to HIPAA regulations and avoid data compromises.
  • Managed inventories, rotated stock, removed expired or damaged drug products and resolved discrepancies in drug counts.
  • Adhered to infection control policies and procedures to prevent spread of disease.
  • Prepared and submitted claims to insurance companies for payment.
  • Prepared pricing and instruction labels for placement on prescriptions.
  • Created new customer profiles and updated changes such as demographics, allergies and new medications in pharmacy computer systems.
  • Maintained clean and organized pharmacy shelving and work areas.
  • Verified patients' identities at pickup to prevent sale of wrong medications.
  • Adhered to regulatory guidelines for workplace safety and customer confidentiality.
Education and Training
Angelina College|Lufkin, TX|05/2013Certificaton of Completion: Pharmacy Technology
Converse High School|Converse, LA|05/2010High School Diploma
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Resume Overview

Companies Worked For:

  • Pizza Hut
  • Riall Law Office
  • Walmart

School Attended

  • Angelina College
  • Converse High School

Job Titles Held:

  • Server
  • Temporary/Secretary
  • Certified Pharmacy Technician

Degrees

  • Certificaton of Completion : Pharmacy Technology
    High School Diploma

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