Server Resume Example
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SERVER
Summary
Sociable server skilled at operating in fast-paced environments with demanding objectives for sales, service and quality. Enthusiastic team player successful at multitasking and delivering friendly, prompt service to all customers. Well-versed in maintaining clean and orderly tables, making personalized menu recommendations and managing closing duties such as reconciling cash drawers and restocking items to prepare for following shift.
Skills
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Experience
Server|The Legacy At Town Square - Amarillo , TX|06/2018 - Current
- Operated POS terminals to input orders, split bills and calculate totals.
- Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
- Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
- Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
- Restocked nonperishable food items, condiments and napkins to keep pantry well-supplied.
- Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
- Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
- Completed thorough and accurate opening and closing duties to facilitate smooth restaurant operations.
- Washed buffet, restaurant and banquet items, including silverware, dishes, cooking utensils, equipment and displays.
- Processed customers' payments and provided receipts.
- Greeted newly seated guests quickly and efficiently.
- Performed walked throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
- Communicated with event coordinators to verify appropriate and adequate accommodations for larger parties.
- Calculated charges, issued table checks and collected payments from customers.
- Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Presented patrons with menus and specials promptly after seating, following up to address questions before taking orders.
- Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
- Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Met or exceeded sales targets on consistent basis with proactive promotional strategies and dessert mentions.
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
Temporary/Secretary|Umass Memorial Health Care - Worcestrer , MA|02/2017 - 08/2017
- Received and routed incoming calls and correspondence to promote timely communication.
- Kept office equipment functional and supplies well-stocked to promote efficient operations.
- Revised and maintained master calendar for client appointments.
- Maintained organized filing system of paper documents.
- Coordinated communications, including taking calls, responding to emails and interfacing with clients.
Certified Pharmacy Technician|Walmart - City , STATE|10/2013 - 03/2014
- Consulted with customers via telephone or in-person to assist with navigating pharmacy systems and completing requests.
- Worked with insurance companies to process claims, resolve problems and obtain payments.
- Managed medication stocks, including conducting counts, labeling products and maintaining controls.
- Established and updated patient profiles, including lists of medications and insurance details.
- Efficiently processed cash register transactions for new and refilled prescription orders.
- Maintained strict patient confidentiality to adhere to HIPAA regulations and avoid data compromises.
- Managed inventories, rotated stock, removed expired or damaged drug products and resolved discrepancies in drug counts.
- Adhered to infection control policies and procedures to prevent spread of disease.
- Prepared and submitted claims to insurance companies for payment.
- Prepared pricing and instruction labels for placement on prescriptions.
- Created new customer profiles and updated changes such as demographics, allergies and new medications in pharmacy computer systems.
- Maintained clean and organized pharmacy shelving and work areas.
- Verified patients' identities at pickup to prevent sale of wrong medications.
- Adhered to regulatory guidelines for workplace safety and customer confidentiality.
Education and Training
Angelina College|City, State|05/2013Certificaton of Completion: Pharmacy Technology
Converse High School|City|05/2010High School Diploma
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Resume Strength
- Completeness
- Formatting
- Word choice
- Length
- Measurable results
- Strong summary
- Target job
- Clear contact info
- Typos
Resume Overview
School Attended
- Angelina College
- Converse High School
Job Titles Held:
- Server
- Temporary/Secretary
- Certified Pharmacy Technician
Degrees
- Certificaton of Completion : Pharmacy Technology
High School Diploma
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