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Server Resume Example

Resume Score: 80%

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SERVER
Summary

I'm a very good and reliable worker, I have experience with serving and i like working at a fast paced job. I want to move up in a company I know and feel is good for me. I want a place to grow in a growing company.

Skills
  • Server monitoring
  • Quick learner
  • Great at fast pace environment
  • Great manners
  • Very communicative
  • Always ready to move
  • Experienced at using a computer/POS
  • Teamwork
Education and Training
Some College (No Degree)Richard J DaileyChicago,Illinois,
High School DiplomaBogan High School Chicago,IL,06/2013
Experience
Lou Malnati's PizzeriaServer | Chicago, IL05/2019 to 04/2020
  • Restocked condiments and drink station supplies to maintain customer satisfaction.
  • Backed up cashier staff to process customer orders and payments.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Calculated charges, issued table checks and collected payments from customers.
  • Prepared salads and appetizers to back up kitchen staff.
  • Monitored customer movements and quickly cleared empty tables for future customers.
  • Served average of [Number] patrons daily at [Type] restaurant with exceptional service.
  • Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
  • Discussed alternative selections with chef for guests with food allergies or gluten-free requests.
  • Verified adequate levels of supplies such as linens and trays and restocked low items.
  • Partnered with team members to efficiently serve food and beverages.
  • Proactively assessed customer needs and provided beverage refills, condiments and other services.
  • Greeted guests with friendliness and professionalism.
  • Executed cash transactions quickly and accurately.
  • Supported serving staff in delivering accurate and well-presented food orders.
  • Stocked displays with new and transferred merchandise.
  • Applied proactive and resourceful nature to create pleasant guest experiences.
  • Managed inventory of dining room products, including condiments, linens and flatware.
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
  • Offered product samples, answered questions and suggested products.
  • Suggested additional items and offered samples of weekly promotional items to increase store sales.
Target Market Team Member | Chicago, Illinois09/2017 to 10/2018
  • Recommended optimal merchandise based on customer needs and desires.
  • Met or exceeded upselling, donation and credit card sign-up targets on consistent basis by leveraging excellent communication and interpersonal strengths.
  • Drove sales of [Type] and [Type] products by applying proactive nature, knowledge of customer preferences and active listening skills.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Mixed and matched paints according to customer specifications.
  • Recommended merchandise to customers based on needs and preferences.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Drove substantial sales with more than $[Amount] in weekly revenue through suggestive selling and by promoting add-on purchases.
  • Educated customers on product and service offerings.
  • Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
  • Observed customer behaviors to identify security threats and escalate concerns to supervisors.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Communicated with customers about [Product or Service] offerings, including policies, restrictions and refund policies.
  • Helped customers sign up for loyalty programs and submitted completed paperwork.
  • Designed and deployed new display ideas to improve accessibility to merchandise, increasing sales by [Number]%.
  • Used [Type] register system to ring up customer purchases, process payments and issue receipts.
  • Collaborated with others to discuss new [Type] opportunities.
  • Demonstrated products to customers, discussed features and redirected objections to capture sales.
  • Answered [Number] calls per [Timeframe] to answer customer questions.
  • Delivered [Product or Service] to customer locations.
  • Maintained updated [Type] knowledge through [Task] and [Task].
  • Handled all delegated tasks, including [Task] and [Task].
  • Created agendas and communication materials for team meetings.
  • Performed site evaluations, customer surveys and team audits.
  • Earned reputation for good attendance and hard work.
  • Learned [Task] and [Task] to support office needs.
  • Improved operations by working with team members and customers to find workable solutions.
  • Recognized by management for providing exceptional customer service.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Supported [Type] department by compiling paperwork and taking detailed meeting minutes.
  • Improved profit margins by streamlining operations and workflow and negotiating competitive vendor contracts.
  • Completed [Type] project resulting in [Result].
UpsPackage Handler | Chicago, IL06/2016 to 06/2017
  • Used scanners to track parcel information such as condition or receipt.
  • Palletized boxes for easy movement and shipment.
  • Organized efficient daily work plans based on oral instructions and written directions to meet challenging objectives.
  • Ensured packages were sealed properly.
  • Assisted in loading delivery trucks with prepared packages.
  • Sorted cargo for accurate shipment to target locations, preventing unnecessary delays and promoting productivity.
  • Communicated with teammates and supervisors about potential hazards and other issues to resolve together.
  • Maintained [Type] and [Type] equipment using troubleshooting methods to keep functional for all shifts.
  • Communicated with [Number] customers daily to convey information regarding shipping times, insurance and delivery costs.
  • Transported more than [Number][Type] items between storage and production areas each day.
  • Operated forklifts and pallet jacks to move, pick or put away products.
  • Loaded completed orders on pallets according to delivery numbers.
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Resume Overview

Companies Worked For:

  • Lou Malnati's Pizzeria
  • Target
  • Ups

School Attended

  • Richard J Dailey
  • Bogan High School

Job Titles Held:

  • Server
  • Market Team Member
  • Package Handler

Degrees

  • Some College (No Degree)
    High School Diploma

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