Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
I'm a very good and reliable worker, I have experience with serving and i like working at a fast paced job. I want to move up in a company I know and feel is good for me. I want a place to grow in a growing company.
- Server monitoring
- Quick learner
- Great at fast pace environment
- Great manners
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- Very communicative
- Always ready to move
- Experienced at using a computer/POS
- Teamwork
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05/2019 to 04/2020 Server The Cheesecake Factory – Chesterfield, MO,
- Restocked condiments and drink station supplies to maintain customer satisfaction.
- Backed up cashier staff to process customer orders and payments.
- Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
- Calculated charges, issued table checks and collected payments from customers.
- Prepared salads and appetizers to back up kitchen staff.
- Monitored customer movements and quickly cleared empty tables for future customers.
- Served average of [Number] patrons daily at [Type] restaurant with exceptional service.
- Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
- Discussed alternative selections with chef for guests with food allergies or gluten-free requests.
- Verified adequate levels of supplies such as linens and trays and restocked low items.
- Partnered with team members to efficiently serve food and beverages.
- Proactively assessed customer needs and provided beverage refills, condiments and other services.
- Greeted guests with friendliness and professionalism.
- Executed cash transactions quickly and accurately.
- Supported serving staff in delivering accurate and well-presented food orders.
- Stocked displays with new and transferred merchandise.
- Applied proactive and resourceful nature to create pleasant guest experiences.
- Managed inventory of dining room products, including condiments, linens and flatware.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Offered product samples, answered questions and suggested products.
- Suggested additional items and offered samples of weekly promotional items to increase store sales.
09/2017 to 10/2018 Market Team Member Whole Foods – Schaumburg, IL,
- Recommended optimal merchandise based on customer needs and desires.
- Met or exceeded upselling, donation and credit card sign-up targets on consistent basis by leveraging excellent communication and interpersonal strengths.
- Drove sales of [Type] and [Type] products by applying proactive nature, knowledge of customer preferences and active listening skills.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Mixed and matched paints according to customer specifications.
- Recommended merchandise to customers based on needs and preferences.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Drove substantial sales with more than $[Amount] in weekly revenue through suggestive selling and by promoting add-on purchases.
- Educated customers on product and service offerings.
- Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
- Observed customer behaviors to identify security threats and escalate concerns to supervisors.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Communicated with customers about [Product or Service] offerings, including policies, restrictions and refund policies.
- Helped customers sign up for loyalty programs and submitted completed paperwork.
- Designed and deployed new display ideas to improve accessibility to merchandise, increasing sales by [Number]%.
- Used [Type] register system to ring up customer purchases, process payments and issue receipts.
- Collaborated with others to discuss new [Type] opportunities.
- Demonstrated products to customers, discussed features and redirected objections to capture sales.
- Answered [Number] calls per [Timeframe] to answer customer questions.
- Delivered [Product or Service] to customer locations.
- Maintained updated [Type] knowledge through [Task] and [Task].
- Handled all delegated tasks, including [Task] and [Task].
- Created agendas and communication materials for team meetings.
- Performed site evaluations, customer surveys and team audits.
- Earned reputation for good attendance and hard work.
- Learned [Task] and [Task] to support office needs.
- Improved operations by working with team members and customers to find workable solutions.
- Recognized by management for providing exceptional customer service.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Supported [Type] department by compiling paperwork and taking detailed meeting minutes.
- Improved profit margins by streamlining operations and workflow and negotiating competitive vendor contracts.
- Completed [Type] project resulting in [Result].
06/2016 to 06/2017 Package Handler Fedex Cross Border – Baltimore, MD,
- Used scanners to track parcel information such as condition or receipt.
- Palletized boxes for easy movement and shipment.
- Organized efficient daily work plans based on oral instructions and written directions to meet challenging objectives.
- Ensured packages were sealed properly.
- Assisted in loading delivery trucks with prepared packages.
- Sorted cargo for accurate shipment to target locations, preventing unnecessary delays and promoting productivity.
- Communicated with teammates and supervisors about potential hazards and other issues to resolve together.
- Maintained [Type] and [Type] equipment using troubleshooting methods to keep functional for all shifts.
- Communicated with [Number] customers daily to convey information regarding shipping times, insurance and delivery costs.
- Transported more than [Number] [Type] items between storage and production areas each day.
- Operated forklifts and pallet jacks to move, pick or put away products.
- Loaded completed orders on pallets according to delivery numbers.
Expected in :
Richard J Dailey - Chicago, Illinois
GPA:
Expected in 06/2013 High School Diploma:
Bogan High School - Chicago, IL
GPA:
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