I'm a very good and reliable worker, I have experience with serving and i like working at a fast paced job. I want to move up in a company I know and feel is good for me. I want a place to grow in a growing company.
Skills
Server monitoring
Quick learner
Great at fast pace environment
Great manners
Very communicative
Always ready to move
Experienced at using a computer/POS
Teamwork
Experience
05/2019 to 04/2020
Server The Cheesecake Factory – Chesterfield, MO,
Restocked condiments and drink station supplies to maintain customer satisfaction.
Backed up cashier staff to process customer orders and payments.
Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
Calculated charges, issued table checks and collected payments from customers.
Prepared salads and appetizers to back up kitchen staff.
Monitored customer movements and quickly cleared empty tables for future customers.
Served average of [Number] patrons daily at [Type] restaurant with exceptional service.
Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
Discussed alternative selections with chef for guests with food allergies or gluten-free requests.
Verified adequate levels of supplies such as linens and trays and restocked low items.
Partnered with team members to efficiently serve food and beverages.
Proactively assessed customer needs and provided beverage refills, condiments and other services.
Greeted guests with friendliness and professionalism.
Executed cash transactions quickly and accurately.
Supported serving staff in delivering accurate and well-presented food orders.
Stocked displays with new and transferred merchandise.
Applied proactive and resourceful nature to create pleasant guest experiences.
Managed inventory of dining room products, including condiments, linens and flatware.
Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
Offered product samples, answered questions and suggested products.
Suggested additional items and offered samples of weekly promotional items to increase store sales.
09/2017 to 10/2018
Market Team MemberWhole Foods – Schaumburg, IL,
Recommended optimal merchandise based on customer needs and desires.
Met or exceeded upselling, donation and credit card sign-up targets on consistent basis by leveraging excellent communication and interpersonal strengths.
Drove sales of [Type] and [Type] products by applying proactive nature, knowledge of customer preferences and active listening skills.
Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
Mixed and matched paints according to customer specifications.
Recommended merchandise to customers based on needs and preferences.
Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
Drove substantial sales with more than $[Amount] in weekly revenue through suggestive selling and by promoting add-on purchases.
Educated customers on product and service offerings.
Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
Observed customer behaviors to identify security threats and escalate concerns to supervisors.
Stocked shelves and supplies and organized displays to focus customer attention on specific items.
Communicated with customers about [Product or Service] offerings, including policies, restrictions and refund policies.
Helped customers sign up for loyalty programs and submitted completed paperwork.
Designed and deployed new display ideas to improve accessibility to merchandise, increasing sales by [Number]%.
Used [Type] register system to ring up customer purchases, process payments and issue receipts.
Collaborated with others to discuss new [Type] opportunities.
Demonstrated products to customers, discussed features and redirected objections to capture sales.
Answered [Number] calls per [Timeframe] to answer customer questions.
Delivered [Product or Service] to customer locations.
Maintained updated [Type] knowledge through [Task] and [Task].
Handled all delegated tasks, including [Task] and [Task].
Created agendas and communication materials for team meetings.
Performed site evaluations, customer surveys and team audits.
Earned reputation for good attendance and hard work.
Learned [Task] and [Task] to support office needs.
Improved operations by working with team members and customers to find workable solutions.
Recognized by management for providing exceptional customer service.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Supported [Type] department by compiling paperwork and taking detailed meeting minutes.
Improved profit margins by streamlining operations and workflow and negotiating competitive vendor contracts.
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