I am dedicated and driven, a fast learner and capable of multitasking abilities and independent thinking skills devoted to enhancing team performance. Well-organized and hardworking with adaptability and responsiveness for changing demands.
Skills
Excellent multi-tasker
Issue and conflict resolution
Organized
Detail-oriented
High-energy attitude
Dependable and reliable
Cheerful and energetic
Courteous demeanor
Adaptive team player
Education and Training
: English Literature, Expected in The University of Texas At Arlington - Arlington, TX GPA:
High School Diploma: , Expected in 05/2011 Premier High School - Granbury, TX, GPA:
Experience
Legal Secretary Assistant, 11/2020 to Current Landry's – Las Vegas, NV,
Please refer to job duties listed previously at William A. Walsh.
Legal Secretary Assistant, 09/2019 to 03/2020 Vacasa – Santa Barbara, CA,
Acted as liaison between clients, vendors and attorneys.
Mailed and arranged for delivery of legal correspondence to clients, witnesses and court officials.
Revised and maintained master calendar for client appointments.
Stayed within travel and expense budgets while scheduling attorneys' travel arrangements.
Checked office supplies stock and placed orders to maintain levels.
Assisted in maintaining department attorney personnel files with utmost confidentiality.
Received and disbursed all incoming mail.
Electronically filed documents with Efiling.
Coordinated and scheduled meetings and telephone conferences.
Drafted letters and prepared legal correspondence for attorneys and Paralegals.
Organized and maintained case files.
Filed pleadings and paperwork with court clerk to meet strict deadlines.
Handled all telephone calls, meeting plans and conference organization requirements.
Maintained knowledge on case status by reviewing relevant records and reporting back to clients.
Server, 03/2017 to 09/2019 Landry's – Galveston, TX,
Please refer to job duties listed for server at Cotton Patch from 2012 to 2015.
AdditiJessically, I also managed during these years. However, I was hourly instead of salary (2015).
Janitor/Freight, 04/2016 to 03/2017 Bealls – City, STATE,
Maintained a safe working environment through the prevention of accidents, the preservation of equipment, and to adhere to OSHA standards of safe working practices.
Handled, used and stored hazardous chemical cleaners correctly to prevent injury of illness.
Scraped gum off of hard surfaces and carpet.
Wet mopped and spot mopped public corridors, washrooms and dressing rooms.
Operated janitorial equipment properly and safely.
Gathered and emptied trash and recycling bins.
Cleaned and restocked soap, paper towels and toilet paper items to support employee needs.
Mopped and vacuumed floors and dusted furniture to maintain organized, professiJessical appearance at all times.
Cleaned break rooms, including sinks, countertops, coffeemakers, refrigerators, tables and chairs.
Cleaned public restrooms, including scrubbing sinks, toilets countertops and mirrors to mitigate germs and risk of illness.
Opened freight boxes and sorted items for correct department.
Placed anti-theft devices on merchandise.
Manager, 04/2015 to 08/2015 Cotton Patch Cafe – City, STATE,
Coached team members on food safety and sanitation processes, customer service, menu education and up-selling techniques to drive revenue.
Communicated well and used strong interpersJessical skills to establish positive relationships with guests and employees.
Scheduled and directed staff in daily work assignments to maximize productivity.
Collaborated with server trainees to document and resolve potential customer concerns to drive brand satisfaction and loyalty.
Trained workers in food preparation, money handling and cleaning roles to facilitate restaurant operations.
Updated computer systems with new pricing and daily food specials.
Counseled and disciplined staff to address issues promptly and provide constructive feedback.
Mentored front of house personnel on company policies customer service techniques and professiJessical communication.
Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
Performed restaurant walk-throughs to gauge timeliness and excellent service quality.
Consistently maintained high levels of cleanliness, organization, storage, and sanitation of food and beverage products to ensure quality.
Efficiently resolved problems or concerns to satisfaction of all involved parties.
Trained all front of house staff on restaurant policies and procedures, guest service techniques and communication skills to ensure positive experience.
Generated daily and weekly sales and labor reports with corporate software.
Trained, motivated and oversaw team of 25 servers delivering outstanding service to every customer.
Managed inventory and stock levels in coordination with purchasing and receiving department.
Orgainzed and updated server schedules to optimize coverage for expected customer demands.
Conducted job interviews to retain top-quality personnel.
Managed store opening and closing procedures to optimize store readiness.
Server, 08/2012 to 03/2015 Cotton Patch Cafe – City, STATE,
Operated POS terminals to input orders, split bills and calculate totals.
Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
Collaborated with host, bus person and cook to serve up food and beverage options.
Provided exceptiJessical service to high volume of daily customers.
Promoted desserts, appetizers and specialty drinks to optimize sales.
Sent orders to kitchen staff by POS System
Processed customers' payments and provided receipts.
Presented patrons with menus and specials promptly after seating, following up to address questions before taking orders.
Trained new employees.
Explained menu options to guests, offered suggestions and took orders for food and beverages.
Rolled Silverware.
Monitored customer movements and quickly cleared empty tables for future customers.
Checked with guests to get feedback on food served, resolve issues, bring additiJessical items and refill beverages.
Communicated effectively with patrons to establish preferences and dietary restrictions and make food and beverage recommendations.
Plated food and assessed plate presentation to maintain highest standard of food quality.
Greeted newly seated guests quickly and efficiently.
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