LiveCareer-Resume
Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary

Sociable [Job Title] skilled at operating in fast-paced environments with demanding objectives for sales, service and quality. Enthusiastic team player successful at multitasking and delivering friendly, prompt service to all customers. Well-versed in maintaining clean and orderly tables, making personalized menu recommendations and managing closing duties such as reconciling cash drawers and restocking items to prepare for following shift. Hardworking [Job Title] with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty. Efficient [Job Title] offering [Number] years of experience satisfying clientele using strong interpersonal, multitasking and time management skills. Outgoing individual with expertise in smoothly delivering food to guests and turning dining tables rapidly to maximize profits. Proficient in POS system operations. Goal-focused [Job Title] with [Number] years of experience working in high-end, fine dining restaurant settings. Driven to go above and beyond to satisfy customers, improve operations and support team members. Dedicated to maximizing table turnover to take advantage of every sales opportunity without sacrificing service.

Skills
  • Dining customer service
  • Menu knowledge
  • Food inspection
  • High-volume dining
  • Table Bussing
  • Table setting arrangements
  • Menu memorization
  • Food safety understanding
  • Seating assignment preparation
  • Safe food handling
Experience
05/2017 to 11/2017
Server Clubcorp Club Operations, Inc. Parkville, MO,
  • Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
  • Assisted customers in selecting appetizers, entrees and desserts and recommended alternative items for food allergies and gluten intolerances.
  • Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
  • Prepared salads, appetizers and set up garnish stations to assist kitchen staff.
  • Arranged place settings with fresh tablecloths, tableware and flowers to beautify table.
  • Promoted desserts, appetizers and specialty drinks to optimize sales.
  • Provided exceptional service to [Number] customers per day at [Type] establishment.
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Restocked nonperishable food items, condiments and napkins to keep pantry well-supplied.
  • Sent orders to kitchen staff by [Action].
  • Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Updated repeat customers on menu changes and new food and beverage offerings to maintain quality service relationships.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Performed walked throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
05/2016 to 09/2017
Cashier Food Preparer Sonic Drive-In Fairview, OK,
  • Informed customers of final bill tab and processed form of payment.
  • Restocked workstation with supplies and communicated out of stock items to management.
  • Processed credit card payments and gave counter slips to customers for signatures.
  • Verified orders and bagged items for easy transport.
  • Organized food items on serving trays and in carry-out packages.
  • Accurately made change for cash transactions.
  • Maximized customer satisfaction by quickly addressing and resolving complaints with food or service.
  • Kept customer and food preparation areas clean and well-organized for maximum efficiency.
  • Accepted transaction payments, making change for cash payments and processing credit cards, debit cards and gift cards.
  • Built brand loyalty and accomplished customer satisfaction by working well with other food service team members.
  • Completed opening, closing and shift change tasks to promote store efficiency.
  • Reviewed contents on food trays to check receiving complete order.
  • Took orders, prepared foods and processed payments in full-service [Type] establishment.
  • Monitored and counted food stock and supplies to reorder on time.
  • Restocked [Location] with silverware, straws, napkins and condiments.
  • Resolved issues with cash registers, card scanners and printers.
  • Processed returned items in accordance with store policy.
  • Worked closely with front-end staff to assist customers and maintain satisfaction levels.
  • Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
10/2012 to 03/2013
Skating Carhop The Cheesecake Factory Pleasanton, CA,
  • Carried trays weighing up to [Number] pounds to correct cars.
  • Completed Carhop training program in [Timeframe].
  • Answered product and order questions accurately and professionally.
  • Roller-skated while performing all customer-facing activities, including tray removal from dining areas, serving, assembling beverage orders and preparing menu items.
  • Minimized customer wait times by efficiently taking and filling large volume of orders each day.
  • Inspected all orders prior to delivery, ensuring consistency in presentation and quality.
  • Reported issues with customers and orders to supervisors.
  • Balanced and delivered trays with food and beverage orders to customers while on roller skates, enhancing guest entertainment.
  • Greeted and welcomed guests upon arrival, offering menu recommendations and efficiently placing orders.
  • Completed orders by making specialty non-food items such as drinks, shakes and ice cream desserts.
  • Delivered food within [Number] minutes to meet quality and service standards.
01/2006 to 11/2006
Cashier Foxx Pizza Den City, STATE,
  • Operated cash register, collected payments and provided accurate change.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Worked closely with front-end staff to assist customers and maintain satisfaction levels.
  • Resolved issues with cash registers, card scanners and printers.
  • Scanned customer purchases, supporting transactions to streamline sales process.
  • Assisted [Job title]s with completing end-of-day counts and securing funds to prevent loss or theft.
Education and Training
Expected in
GED:
Delta Community Collage - Monroe La 71202,
GPA:

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Resume Overview

School Attended

  • Delta Community Collage

Job Titles Held:

  • Server
  • Cashier Food Preparer
  • Skating Carhop
  • Cashier

Degrees

  • GED

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